The owner/manager of this restaurant is incredibly rude. They double charged my credit card and he insisted that it wasn’t his fault. He went as far as to say that Bank of America was running a scam when I showed him my bank statement. It took me two phone calls and a visit to the restaurant to get my $37 double charge refunded.On top of that my original order was missing the sauces on the chicken. Basically just plain fried chicken.Save yourself the headache and order from somewhere else.
Dustin Greer
I wish I could give this place 0 stars. Waited for an hour and a half and food was cold upon delivery. I called up to get some new food and they just wanted to argue with me about how “it wasn’t just sitting around sir.” Ok ? just bring me some fresh food? No sir, we can just comp it on the next order. Needed new management!
Mike Willis
You know how when you call in an order from any Chinese restaurant and they say 10 minutes? Well I waited 45 minutes for 2 orders of fried rice, an egg roll and burnt crab rangoon. Cost $30.
Webster Dyer
My favorite Chinese takeout in St. Charles
Blake H.
Prepare to wait hours and not receive any food. I literally just ordered chicken fried rice to go and waited an hour and had to leave. At other restaurants, a chicken fried rice to go would be ready in 5 minutes. This place had maybe 3 or 4 customers and was "swamped". The lady at the front seemed nice but obviously I couldn't just wait all night for Chinese food. When I got up to leave it turns out they hadn't even started on my order yet. Three or four other people went through the same routine I did while I was there. Order, wait 40 minutes, ask if their order was almost ready, leave disappointed and hungry. Not going to be returning
Rauchel Steele
Good food .
Bill S.
Who doesn't love Chinese food? Order this time of the year at Hunan house at 428 S. 5th St., St. Charles, MO 63301 and you will get a Chinese calendar do you hang on your wall! What a great way to start off the new year! Hunan House has specialties such as shrimp with broccoli, veggie eggrolls, fried rice, crab Rangoon, Szechuan shrimp, moo goo gai pan, sweet-and-sour chicken, eggrolls, wonton soup, sweet-and-sour soup, egg foo young. Is that enough? Only the fortune cookie will be able to tell!
Shelley Gowen
Very expensive I mean higher then all in the area. not that great for the cost.
Rose W.
My absolute favorite Chinese style restaurant in st Charles! My favorite dish is their ma po tofu
Joe Simmons
Terrible, never had orange rice from a fried rice restuarant, if you all need help, let me know, you have my info from this review.
They have the bets hot braised por and there is not comparison with their delicious White rice.
Brandalyn Jarvis
This was my first time ordering here. I ordered $99 worth of food after the tip. One of the things I ordered was crispy shrimp. It was rock hard. Couldn't bite through it without hurting my teeth. Also ordered stick chicken. It was as tough as gas station beef jerky. I'm a server in an Italian restaurant. I HATE complaining about food and will avoid at all costs. But I spent $99 on Chinese food that I couldn't eat and I needed to say something. My husband called and politely asked if we could get a refund on the inedible portion of the meal we ordered. The manager told my husband that if we wanted better food we should order from a better restaurant and pay $250 for food. He told us we paid for the quality we got. He was hard to understand but what we could understand was incredibly rude. Never in my life has a manager of a restaurant said something like that to me. The employee working the phones was much more kind and polite. They refunded the price of the shrimp for us but not anything else. I will never order from Hunan House again. The food I could eat was bland at best. Very basic. Nothing special. Don't order here
Adam Baer
A+ Newer owner. Super nice. Passionate cook, great food. Give them a try if you havn't been there in a while.
Dennis Frank
Maybe it was an off night...ordered the appetizer sampler "BoBo sampler". Shrimp was so over fried I couldn't even bite through them. Won ton and egg rolls were the same. Only part of the egg roll that was edible was the bite in the middle. And at $14 I feel pretty ripped off. I also ordered the 6pcs chicken wings. Not what I was expecting but perfectly cooked and tasty.Being a bit on the pricey side when it comes to Chinese takeout I was expecting a little better.
Steve D
Had the garlic chicken for lunch. Really good, 5 star taste but small amount of chicken for the cost.
The owner/manager of this restaurant is incredibly rude. They double charged my credit card and he insisted that it wasn’t his fault. He went as far as to say that Bank of America was running a scam when I showed him my bank statement. It took me two phone calls and a visit to the restaurant to get my $37 double charge refunded.On top of that my original order was missing the sauces on the chicken. Basically just plain fried chicken.Save yourself the headache and order from somewhere else.
I wish I could give this place 0 stars. Waited for an hour and a half and food was cold upon delivery. I called up to get some new food and they just wanted to argue with me about how “it wasn’t just sitting around sir.” Ok ? just bring me some fresh food? No sir, we can just comp it on the next order. Needed new management!
You know how when you call in an order from any Chinese restaurant and they say 10 minutes? Well I waited 45 minutes for 2 orders of fried rice, an egg roll and burnt crab rangoon. Cost $30.
My favorite Chinese takeout in St. Charles
Prepare to wait hours and not receive any food. I literally just ordered chicken fried rice to go and waited an hour and had to leave. At other restaurants, a chicken fried rice to go would be ready in 5 minutes. This place had maybe 3 or 4 customers and was "swamped". The lady at the front seemed nice but obviously I couldn't just wait all night for Chinese food. When I got up to leave it turns out they hadn't even started on my order yet. Three or four other people went through the same routine I did while I was there. Order, wait 40 minutes, ask if their order was almost ready, leave disappointed and hungry. Not going to be returning
Good food .
Who doesn't love Chinese food? Order this time of the year at Hunan house at 428 S. 5th St., St. Charles, MO 63301 and you will get a Chinese calendar do you hang on your wall! What a great way to start off the new year! Hunan House has specialties such as shrimp with broccoli, veggie eggrolls, fried rice, crab Rangoon, Szechuan shrimp, moo goo gai pan, sweet-and-sour chicken, eggrolls, wonton soup, sweet-and-sour soup, egg foo young. Is that enough? Only the fortune cookie will be able to tell!
Very expensive I mean higher then all in the area. not that great for the cost.
My absolute favorite Chinese style restaurant in st Charles! My favorite dish is their ma po tofu
Terrible, never had orange rice from a fried rice restuarant, if you all need help, let me know, you have my info from this review.
Restaurantji Recommends
They have the bets hot braised por and there is not comparison with their delicious White rice.
This was my first time ordering here. I ordered $99 worth of food after the tip. One of the things I ordered was crispy shrimp. It was rock hard. Couldn't bite through it without hurting my teeth. Also ordered stick chicken. It was as tough as gas station beef jerky. I'm a server in an Italian restaurant. I HATE complaining about food and will avoid at all costs. But I spent $99 on Chinese food that I couldn't eat and I needed to say something. My husband called and politely asked if we could get a refund on the inedible portion of the meal we ordered. The manager told my husband that if we wanted better food we should order from a better restaurant and pay $250 for food. He told us we paid for the quality we got. He was hard to understand but what we could understand was incredibly rude. Never in my life has a manager of a restaurant said something like that to me. The employee working the phones was much more kind and polite. They refunded the price of the shrimp for us but not anything else. I will never order from Hunan House again. The food I could eat was bland at best. Very basic. Nothing special. Don't order here
A+ Newer owner. Super nice. Passionate cook, great food. Give them a try if you havn't been there in a while.
Maybe it was an off night...ordered the appetizer sampler "BoBo sampler". Shrimp was so over fried I couldn't even bite through them. Won ton and egg rolls were the same. Only part of the egg roll that was edible was the bite in the middle. And at $14 I feel pretty ripped off. I also ordered the 6pcs chicken wings. Not what I was expecting but perfectly cooked and tasty.Being a bit on the pricey side when it comes to Chinese takeout I was expecting a little better.
Had the garlic chicken for lunch. Really good, 5 star taste but small amount of chicken for the cost.