Food spilt all in the bag from them not closing the box right and rushing it all
Atmosphere: 1
Food: 3
Service: 2
Claudine Fuller
Mr. John Lee gave us the most excellent experience tonight.. I know that I was saying that maybe customer service has gone the way of yesterday, but Mr. Lee has proven that he is indeed a rare jewel in the sea of rushed service and no time to speak.. I hope that I continue to find more like-minded people just like you, Mr. Lee.
Atmosphere: 5
Food: 5
Service: 5
Rebecca Barber
Didn't even try the food as it was so unclean. Lady was wearing one glove, but touching food with both hands. Flies everywhere, even visible in the food. The shrimp in the shrimp fried rice was the same color as the carrots? Watched her serve the person in front of me and just left it was so bad. Used one spoon for the orange chicken, then scooped the vegetables with it, and put it back, then used her unloved hand to grab the watermelon and put it in the box. Very unclean behind the counter. Sticky residue outside of the glass and on top of the serving line. Would never eat here and I suggest neither do you.
Atmosphere: 1
Food: 1
Service: 1
Patsy Smith
Was there Sunday waiting in line. Workers were eating watermelon out of the serving tray. Never apologized or said anything about when the food would be ready. Finally got tired of waiting as well as about 10 other people and left! Customer service is lacking!
Atmosphere: 2
Food: 3
Service: 1
Kaitlyn Holloway
This is the best place to eat inside the mall! I absolutely love their honey chicken and egg rolls.
Atmosphere: 5
Food: 5
Service: 5
Aubrey Mcadory
Great food with great service.
Atmosphere: 5
Food: 5
Service: 5
Terrance Brown
TRASH!!!!
Atmosphere: 1
Food: 1
Service: 1
Tijuana Chaney
POOR CUSTOMER SERVICE, RUDE EMPLOYEE AT THE COUNTER, SHRIMP-FRIED RICE WAS DRY, FOOD IS OVERPRICED.....NEED I SAY MORE!!!! DO YOURSELF A FAVOR AND AVOID THIS PLACE!!!!!
carla allen
The customer service is not good. Both employees had poor attitudes upon approach. Just grumpy and rude for no reason. I ordered “vegetable” egg rolls but when I got home I discovered they had meat in them.
Vegetarian options: I asked about the egg rolls and I was told they were vegetable egg rolls. When I got home and bit into it I saw a meat like substance in my egg rolls. I don’t appreciate being lied to.
Slug God
Food is great, but the woman with the short blue hair and glasses is very disrespectful. She cussed me and girlfriend out for barely touching the glass! And then processed to say “these mf’s are lucky I’m on my medicine bc I would beat tf out of these people dealing with them” I remember when this place use to have nice workers! Now it’s all ghetto and disrespectful people complaining over a job where they scoop chicken into a paper plate! Also food is overpriced should get a discount for dealing with disrespectful people!
The black female employees, don't greet you with a "Hello, how are you?" Or may "I take your order?" They seem as if customers are bothersome. They're RUDE. They don't say thank you, after the purchase is made. They'll just hand your change or receipt to you, and rudely turn and walk away. Food wise, it's good with generous portions. What do you value? Good food and good customer service? Or good food with very disrespectful rude customer service...for your hard earned $$? Attitude reflects ownership/management.
Charlotte Weir
Kid-friendliness: Great place for the family
Pamela Jensen
Good amount of food for the price, enough to feed two people easily. Mango and bourbon chicken were both really tasty. The Lomein was on the bland side. Egg roll was good but would have been better with some duck sauce (wasn’t available). All in all good especially for mall Chinese food. Employees were fine, no one was rude like so many other reviews mention ??♀️
I Dk
ever since the lady died the food and workers have sucked. its awful lol. the cashier acted as if weighing my food instead of using the set price was such a burden. so she commented on how its only a couple of cents cheaper. i threw my credit card in her hand just to feel better lmao
Joani Suggs
People behind the counter were so rude and nasty and unprofessional, my daughter wanted a little of everything and the women acted like that made her mad. Started fixing my plate and the other girl was a little nicer, told the cashier lady I had 3 plates , 3 drinks a egg roll all she was worried about is if I wanted soy sauce. Service has gotten terrible over the last couple months. Just about don’t ever wanna go back, only rated one star cause that’s all I could.
Food spilt all in the bag from them not closing the box right and rushing it all
Atmosphere: 1
Food: 3
Service: 2
Mr. John Lee gave us the most excellent experience tonight.. I know that I was saying that maybe customer service has gone the way of yesterday, but Mr. Lee has proven that he is indeed a rare jewel in the sea of rushed service and no time to speak.. I hope that I continue to find more like-minded people just like you, Mr. Lee.
Atmosphere: 5
Food: 5
Service: 5
Didn't even try the food as it was so unclean. Lady was wearing one glove, but touching food with both hands. Flies everywhere, even visible in the food. The shrimp in the shrimp fried rice was the same color as the carrots? Watched her serve the person in front of me and just left it was so bad. Used one spoon for the orange chicken, then scooped the vegetables with it, and put it back, then used her unloved hand to grab the watermelon and put it in the box. Very unclean behind the counter. Sticky residue outside of the glass and on top of the serving line. Would never eat here and I suggest neither do you.
Atmosphere: 1
Food: 1
Service: 1
Was there Sunday waiting in line. Workers were eating watermelon out of the serving tray. Never apologized or said anything about when the food would be ready. Finally got tired of waiting as well as about 10 other people and left! Customer service is lacking!
Atmosphere: 2
Food: 3
Service: 1
This is the best place to eat inside the mall! I absolutely love their honey chicken and egg rolls.
Atmosphere: 5
Food: 5
Service: 5
Great food with great service.
Atmosphere: 5
Food: 5
Service: 5
TRASH!!!!
Atmosphere: 1
Food: 1
Service: 1
POOR CUSTOMER SERVICE, RUDE EMPLOYEE AT THE COUNTER, SHRIMP-FRIED RICE WAS DRY, FOOD IS OVERPRICED.....NEED I SAY MORE!!!! DO YOURSELF A FAVOR AND AVOID THIS PLACE!!!!!
The customer service is not good. Both employees had poor attitudes upon approach. Just grumpy and rude for no reason. I ordered “vegetable” egg rolls but when I got home I discovered they had meat in them.
Vegetarian options: I asked about the egg rolls and I was told they were vegetable egg rolls. When I got home and bit into it I saw a meat like substance in my egg rolls. I don’t appreciate being lied to.
Food is great, but the woman with the short blue hair and glasses is very disrespectful. She cussed me and girlfriend out for barely touching the glass! And then processed to say “these mf’s are lucky I’m on my medicine bc I would beat tf out of these people dealing with them” I remember when this place use to have nice workers! Now it’s all ghetto and disrespectful people complaining over a job where they scoop chicken into a paper plate! Also food is overpriced should get a discount for dealing with disrespectful people!
Restaurantji Recommends
The black female employees, don't greet you with a "Hello, how are you?" Or may "I take your order?" They seem as if customers are bothersome. They're RUDE. They don't say thank you, after the purchase is made. They'll just hand your change or receipt to you, and rudely turn and walk away. Food wise, it's good with generous portions. What do you value? Good food and good customer service? Or good food with very disrespectful rude customer service...for your hard earned $$? Attitude reflects ownership/management.
Kid-friendliness: Great place for the family
Good amount of food for the price, enough to feed two people easily. Mango and bourbon chicken were both really tasty. The Lomein was on the bland side. Egg roll was good but would have been better with some duck sauce (wasn’t available). All in all good especially for mall Chinese food. Employees were fine, no one was rude like so many other reviews mention ??♀️
ever since the lady died the food and workers have sucked. its awful lol. the cashier acted as if weighing my food instead of using the set price was such a burden. so she commented on how its only a couple of cents cheaper. i threw my credit card in her hand just to feel better lmao
People behind the counter were so rude and nasty and unprofessional, my daughter wanted a little of everything and the women acted like that made her mad. Started fixing my plate and the other girl was a little nicer, told the cashier lady I had 3 plates , 3 drinks a egg roll all she was worried about is if I wanted soy sauce. Service has gotten terrible over the last couple months. Just about don’t ever wanna go back, only rated one star cause that’s all I could.
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