4855 N Reserve St, Missoula
Great Food, wish washy service. I order a burger NO bun every time (it comes in a lettuce wrap instead). Last time I went through they gave me a burger patty no toppings, no lettuce wrap. Just a hunk of burger. When I asked for the toppings and lettuce they all looked confused like they have never done this. They have and they do and it has not been that long since I have been in, maybe 3 weeks. They also only get the other part of your order right half the time. Hot dog, no suace, you get a hot dog with sauce. Etc...
On a trip from Bozeman MT to Spokane WA and back again, we stopped at Freddy's in Missoula MT on both legs of the trip. Not only were they less expensive than any burger joint in Bozeman, but they were delicious! I also had the onion rings both times and they were equally delicious. The menu was concise and you didn't have to stand there for 10 minutes to figure out what to have, the staff was friendly and hard working. I recommend this place to anyone who likes a simple, no frills, burger.
The consistent quality and service you'd expect from any Freddy's location.Good, fast food.
The burger was made incorrectly (requested lettuce, tomato, onion) and there were two deep finger prints in the top of the bun. To their credit, they may be sending me a gift card for my next try.
They took forever to actually take our order and it was about a good 30 minutes wait before we actually got our food. The atmosphere was not welcoming at all, we walked in and the smell was awful! The food was absolutely awful, the fries were good but the rest of our food was terrible. The burgers looked fake and were WAY too thin and they looked faked.
It took way to long to get my food (around 1hour)The food was alright I guess but I wouldn’t go back :( also there were kids outside vaping which I didn’t find appropriate.
I got food from here the first day they opened. Spent approximately 1 hour in the drive thru. They messed up the entire order and to compensate they gave us coupons for free food for our next visit. Tried it again about a month or so later. They messed up that order and undercooked the food. I finally decided to give them another chance this evening, mind you this is years later, they were out of almost half of their items. We waited almost 30 minutes for our food. I've seen hash browns bigger than their fries, which weren't very good either. The burgers were barely put together and extremely thin. Neither my partner or I could actually finish our food. I started to feel sick about 1/2 way through my burger and they didn't even give us napkins with our order. Extremely disappointing and will not be going back ever again.
The food here is amazing! Fantastic burgers, stellar fries, the ice cream is delicious.Unfortunately the restaurant is a total dump inside. Dirty tables, overfllled trash bins, even the ordering counter and everything in the background is a disaster. Don’t even dare approach the restrooms.Best bet here is order drive through and try not to look. Just grab n go!
We pulled up to get a root beer float, the sign said they were out of custard. When we asked about the food, the girl in the drive thru said it would be a 50 minute wait if we ordered any food. Needless to say we left. Very poor customer service even if they were having problems.
I was very impressed by the quality of food and service here. It's definitely in the top 3 fast food franchises I have been to, and likely the best national(ish) franchise option in Missoula. The fries are those awesome shoestring kind cooked in some kind of tasty oil with herbs, the steak burgers are amazing and buttery and the cheese curds are just like the kind you get out in Wisconsin.Service was friendly and the place was spotless, I bet they even clean out the ice machine like their supposed to.If your in a hurry or in the mood for some classic Americana fast food, eat here.
I don't know if this was just a bad day for them but this was a super bad experience for me. I was really excited to try something new after being on the road for almost 6 hours. My wife and I stopped and the place was packed with people which I thought was great .. Busy place. We placed our order and took our seats to wait for our food. I saw people inquire about their own food as I assumed they were waiting as well. I then saw about 5 different people ask for refunds as they were giving up waiting on their food. Come back to my situation and I had already waited 45 minutes for my food... Nothing. I also gave up after a couple gentlemen told me they had been waiting over an hour. We got our refund and moved on down the road... Needless to say I never are there but waiting that long on "fast food" in my eyes is not acceptable. Consumer beware.
First time stopping at a Freddie’s. Food and frozen custard was great but did not expect it to take an hour to get our food. Ordered our food at 1:20 pm on a Friday afternoon and were walking out at 2:20 pm and had to eat on the road as we were traveling. A warning would have been nice when we ordered. If it is busy when you pull in I would go somewhere else.
I live in Spokane but drive all the way to Montana for the burger and cheese curds. It’s fast, great food and wonderful staff. The cheese curds are a must if you love mozzarella sticks like me. The line goes fairly quick and the desserts are even better.
Waited an hour for our food after a 10 minute wait to order. Dirty tables, nasty bathrooms and the changing table bathroom was out of order and had to be unlocked by an employee (it’s the only changing table in the restaurant). Food was ok not worth price or wait. Fries were cold. ?
For many years we have eaten at Freddy's, all over the midwest and west. The past few months, something has changed. While their hamburgers and fries are still good, their ice cream and service level have fallen off a cliff. We tried contacting their corporate office, but they ignored us. We lost several months of loyalty points due to them taking that long to change their system and they would not add the purchases while their store systems were down. Today we stopped in for a turtle sundae. It was horrible. Almost no hot fudge, hot caramel, pecans and whipped cream. Pretty much custard ice cream with the other ingredients there in spirit only, not actually there. You used to have a quality product at a reasonable price. It is sad how far you have come down.
4855 N Reserve St, Missoula, MT 59808