Food Is always good, especially the Greek gyros and French dips. Staff shortages are a problem, but be patient.
Atmosphere: 3
Food: 4
Service: 3
Stacy J
This location is going down hill quickly
Atmosphere: 3
Food: 2
Service: 3
Tim Metcalf
It's nice to get HOT food from a fast food restaurant
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Roast Beef, Crinkle Fries Medium
Carol Nicolaisen
My experience was very pleasant and quick. The staff was friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef and Cheddar
see chelle
The manager who talked to us at the drive-thru was an awesome person. It felt like a mom and pop restaurant with a warm welcome and not a fast food place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Curly Fries, Roast Beef
Daniel Konopka
This evening (2-24-2024)I went to the Leicester Highway location to grab dinner for my mother, my son, and myself. 2 classic roast beef sandwiches, 2 chicken club wraps, 2 Large curly fries, 2 orders of Mac and cheese bites, 1 Large sweet tea. It was around $42.00. It was dangerously inedible. I feel like everything came out of the waste bucket. Chicken was petrified, the bites were burnt and also cold at the same time. Stale fries. We literally threw all the food away and I’m almost $50 poorer and we didn’t get to eat dinner. (Person in drive thru was nice and did everything they were responsible for well) With all the financial issues that I’ve had for months because of my father’s passing and a massive loss of work, I can now add this to the list of crappy things that I’ve had to endure this winter. I didn’t even call the location to complain. The only thing I would be offered is food from someone who clearly hates what they’re doing. I understand that good help is sometimes hard to find but there are a lot of us who care deeply about our work that are experiencing difficulties due to companies hiring unskilled labor for the sake of saving money. Advice: Pay well for people who are experts in their field and also care about what they do. Also, a refund would be great.
Food: 1
Service: 5
john pfluger
I was shocked that after ordering a fish sandwich, I was told that there is an up charge for extra tarter sauce?! I didn't get the tarter just on the principle, and I guess I won't be getting fish sandwiches from them any longer.
Atmosphere: 1
Food: 3
Service: 1
Brian Govier
Drool over the commercials only...
Atmosphere: 1
Food: 1
Service: 1
Susan Chandler
Just spent $25 and everything i ordered was cold. The fries and fish and mozzarella sticks and beef and cheddar tasted as though it had been cooked when they first opened the doors. I even asked for arbys sauce and was told it was in the bag and it was not.
Atmosphere: 1
Food: 1
Service: 1
Lisa Ragan
Cold roast beef and hard fries.i have actually got hot food at this location, so I decided to try agail.big fail! We love arbys roast beef,so trying to eat cold,old food was a disappointment.Parking: Plenty of parking.only one car there.that should have been my first sign!
I just got home and I didn't get my dipping sauce with my french dip.Disappointing! Fries were pretty fresh, and the sandwich was well made. But I'm literally heartbroken -.-
Atmosphere: 3
Food: 3
Service: 2
Quantum Stardust
spent $9 on a burger and they didn’t even bother to include any of the toppings and it was barely warm with cold cheese. very
Atmosphere: 2
Food: 2
Service: 1
Jay C.
I got the 5 piece fish meal, for 12 bucks it was a terrible deal, shoulda got more fries and the quality was terrible...staff was
Atmosphere: 3
Food: 2
Service: 4
Jason Eggers
Always good food. The people that work there are always pleasant and on point. I eat there at least once a week.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Beef and Cheddar, French Dip
Jackson Lawrence
This arbys will leave you standing at the front counter for over 15 mins while they ignore you and handle 14 other orders in the drive through. I understand if you're a little busy but this happens every single time at this location. I ended up just leaving.
Food Is always good, especially the Greek gyros and French dips. Staff shortages are a problem, but be patient.
Atmosphere: 3
Food: 4
Service: 3
This location is going down hill quickly
Atmosphere: 3
Food: 2
Service: 3
It's nice to get HOT food from a fast food restaurant
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Roast Beef, Crinkle Fries Medium
My experience was very pleasant and quick. The staff was friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef and Cheddar
The manager who talked to us at the drive-thru was an awesome person. It felt like a mom and pop restaurant with a warm welcome and not a fast food place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Curly Fries, Roast Beef
This evening (2-24-2024)I went to the Leicester Highway location to grab dinner for my mother, my son, and myself. 2 classic roast beef sandwiches, 2 chicken club wraps, 2 Large curly fries, 2 orders of Mac and cheese bites, 1 Large sweet tea. It was around $42.00. It was dangerously inedible. I feel like everything came out of the waste bucket. Chicken was petrified, the bites were burnt and also cold at the same time. Stale fries. We literally threw all the food away and I’m almost $50 poorer and we didn’t get to eat dinner. (Person in drive thru was nice and did everything they were responsible for well) With all the financial issues that I’ve had for months because of my father’s passing and a massive loss of work, I can now add this to the list of crappy things that I’ve had to endure this winter. I didn’t even call the location to complain. The only thing I would be offered is food from someone who clearly hates what they’re doing. I understand that good help is sometimes hard to find but there are a lot of us who care deeply about our work that are experiencing difficulties due to companies hiring unskilled labor for the sake of saving money. Advice: Pay well for people who are experts in their field and also care about what they do. Also, a refund would be great.
Food: 1
Service: 5
I was shocked that after ordering a fish sandwich, I was told that there is an up charge for extra tarter sauce?! I didn't get the tarter just on the principle, and I guess I won't be getting fish sandwiches from them any longer.
Atmosphere: 1
Food: 3
Service: 1
Drool over the commercials only...
Atmosphere: 1
Food: 1
Service: 1
Just spent $25 and everything i ordered was cold. The fries and fish and mozzarella sticks and beef and cheddar tasted as though it had been cooked when they first opened the doors. I even asked for arbys sauce and was told it was in the bag and it was not.
Atmosphere: 1
Food: 1
Service: 1
Cold roast beef and hard fries.i have actually got hot food at this location, so I decided to try agail.big fail! We love arbys roast beef,so trying to eat cold,old food was a disappointment.Parking: Plenty of parking.only one car there.that should have been my first sign!
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
I just got home and I didn't get my dipping sauce with my french dip.Disappointing! Fries were pretty fresh, and the sandwich was well made. But I'm literally heartbroken -.-
Atmosphere: 3
Food: 3
Service: 2
spent $9 on a burger and they didn’t even bother to include any of the toppings and it was barely warm with cold cheese. very
Atmosphere: 2
Food: 2
Service: 1
I got the 5 piece fish meal, for 12 bucks it was a terrible deal, shoulda got more fries and the quality was terrible...staff was
Atmosphere: 3
Food: 2
Service: 4
Always good food. The people that work there are always pleasant and on point. I eat there at least once a week.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Beef and Cheddar, French Dip
This arbys will leave you standing at the front counter for over 15 mins while they ignore you and handle 14 other orders in the drive through. I understand if you're a little busy but this happens every single time at this location. I ended up just leaving.
Service: 1