Pizza Hut - 353 New Leicester Hwy

Pizza, Take Out, Fast Food

353 New Leicester Hwy, Asheville
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Reviews for Pizza Hut

The pizza hut on Leicester hwy has the worst customer service, when you call they answer long enough to put you on hold and where you continue to hold till you finally hang up. This store is under poor management obviously. And I'm certain that pizza hut is losing money because of it.

I spent more than 30 minutes in the drive up pick up line. Arrived when pizza was supposed to be ready. I arrived behind a van from which the driver was having a friendly chat with a male employee in the store. After 15 minutes no pizza came out the window. There were 6 cars behind me. Some honked horns. By the time I got to the window, the woman inside ignored me with a smug expression on her face. When she finally opened the window I made a comment about the delay. She...read full review
normally I would not post a compaint about a company. The service at Pizza hut on Leicester has gone down. They consistently leave off the extra cheese and the pizzas are lukewarm at best. I called the store and the manager said she took my order and I didn't pay for extra cheese and they keep the pizzas in a hotbox, but she wasn't going to argue with me. I worked at Domino's Pizza for 7 years, I Know how things are done. She would give me a $8 credit, I told her...read full review

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