I have celiac disease and some allergies, and I’m always clear on my orders online. But if you order. Any sort of allergy with this horrible Youman she will make you feel as though you are a piece of trash. I cannot believe the way I was treated and I have never in my entire life. Been treated more poorly because I have a disease. Shame on this woman. I’m calling the Better Business Bureau next. in fact, I believe this is an Americans with disabilities. in fact, I believe this is an Americans with disabilities conversation. What a jerk.
Atmosphere: 1
Food: 4
Service: 1
Hilary Faircloth
Best pad Thai I’ve had so far in Asheville. Delicious drunken noodles, and the crab cheese rolls should be illegal.
Kobe Hsia
Worst wait restaurant ever. Order placed at 12:09 to be pick up at 12:34. Waited 1 hr and food was still not ready. She asked me to come back later. I continued to wait for another 15 minutes. After I couldn’t wait anymore, I asked for a refund, the owner said call beyondmenu and sent me off. So my food was never prepared because owner was too busy with other orders. It was unprofessional and unacceptable behavior.
Service: 1
Mike Strauss
Fantastic Thai food. Huge portions. Very nice staff. Food takes a while but good food takes time!
Atmosphere: 5
Food: 5
Service: 5
Ruth Allen
Our food was the best Thai possible. We had pineapple fried rice and Red Curry. Delicious! We took it home because of the noise of the filter system. In the place and I had trouble with the smell of disinfectant. I am very sensitive to the fumes, but my husband was OK. We both had large delicious authentic Thai serving. I hope this talented chef can find a better venue to share her cooking talents with people in Asheville and surrounds. The food is authentic Thai and wonderful.
Atmosphere: 1
Food: 5
Mason Murray
Wodnerful food, good business run by a hardworking woman! It's a family favorite!
Vegetarian options: Lots of tofu-based options!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pad Thai with Tofu
Amy Berry
We have loved Pon’s and recommend it to everybody because we think it’s great Thai food, but more than once now, I have placed an order online and it has taken over an hour and a half for the food to be ready! Which means an hour of waiting in the restaurant. I think this is absolutely ridiculous and they don’t need to offer the service if they are not going to be able to provide the service in the time allotted. So if you are going to eat there, then just allow yourself an extra hour, at least! And maybe call to double check that your order is getting started.
I’m afraid they lost a loyal customer tonight and I will very reluctantly recommend this place to anyone.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Massaman Curry
Gg Parkway
All I can say is that they got some amazing food.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Pad Thai with Tofu, Chicken Dumplings, Green Curry, Tom Yum, Red Curry
MALKI- TZEDEK
The most authentic and delicious Indian -Tai food in the County! ?
Atmosphere: 4
Food: 5
Service: 5
Vince Reynolds
Best curry I’ve had in years. Very sweet women as well. 100% would recommend.
The food was just okay and then I found a hair in mine. I was going to let that go because things happened, but the employee on the phone decided the best response to this was to be rude so. Terrible service and the food isn't worth it.
MARKOLFA
Honest review here. The food is tasty. However, the service is NOT GOOD. The lady who runs the restaurant (short, early 60's maybe) is RUDE. She doesn't speak much English, but that's not so much an issue. Her daughter (?), taller lady, mid 40's, attractive.... speaks a little more English but both are RUDE. They purposely put crispy egg roles in our bag when we specifically (and slowly) pronounced "fresh spring roll." When we received our food (and had already paid, of course)... we notice crispy egg roles (very oily, btw). We politely told them that we ordered fresh spring roll, and the younger lady tried to tell me that it's the same thing. And I told her it's NOT the same thing becuase her menu specifically indicates 2 different items, and we asked for the spring roll because it's not fried. She said something in her language to the older lady and the both lauged and said "We don't have today, you eat crispy roll, ok?" (You can't make this up) My husband was hungry and didn't want drama, so he nudged me and said not to worry about it. But I told the younger lady this is bad customer service and she should not treat her customers like that. She laughed and said "ok sorry." and turned and walked back into the kitchen. ALSO, no napkins or utensils were provided so my husband had to go in and ask and they told him to walk inside kitchen to get them off the table. I DO NOT RECOMMEND THIS PLACE. Just because the food is tasty, but it's not the only place with tasty food. Plus it's inside a very unattractive gas station and the gas station owner (speaks English) is as rude as the PONS people. GO ELSEWHERE TO EAT!!!!
Atmosphere: 1
Food: 3
Service: 1
Galen Walter
This is some of the best Thai food out there. Pon’s is the standard I hold all Thai restaurants up to. Incredible fresh and delicious. It’s in a gas station so don’t expect luxury. Also don’t expect fast food. Depending on the amount of orders you could be in for a wait.
Try to order really close to opening or closing. 6-7pm? Forget about it.
That being said it’s worth any wait.
Atmosphere: 5
Food: 5
Service: 5
Juliann Collins
I’ve been known to wander. I’ve circled this beautiful country so many times. And I’ve ALWAYS found the best food in gas stations. This experience didn’t disappoint! It was fresh, tasty and perfectly prepared. Bonus that they use recycle/reusable togo containers.Don’t do it if you’re in a rush or that person who identifies their worth by staying in a constant state of urgency.
Food: 5
Recommended dishes: Green Curry
David Cruz
A real Thai woman makes one dish at a time in her kitchen right in the gas station. So delicious. Call ahead!
I have celiac disease and some allergies, and I’m always clear on my orders online. But if you order. Any sort of allergy with this horrible Youman she will make you feel as though you are a piece of trash. I cannot believe the way I was treated and I have never in my entire life. Been treated more poorly because I have a disease. Shame on this woman. I’m calling the Better Business Bureau next. in fact, I believe this is an Americans with disabilities. in fact, I believe this is an Americans with disabilities conversation. What a jerk.
Atmosphere: 1
Food: 4
Service: 1
Best pad Thai I’ve had so far in Asheville. Delicious drunken noodles, and the crab cheese rolls should be illegal.
Worst wait restaurant ever. Order placed at 12:09 to be pick up at 12:34. Waited 1 hr and food was still not ready. She asked me to come back later. I continued to wait for another 15 minutes. After I couldn’t wait anymore, I asked for a refund, the owner said call beyondmenu and sent me off. So my food was never prepared because owner was too busy with other orders. It was unprofessional and unacceptable behavior.
Service: 1
Fantastic Thai food. Huge portions. Very nice staff. Food takes a while but good food takes time!
Atmosphere: 5
Food: 5
Service: 5
Our food was the best Thai possible. We had pineapple fried rice and Red Curry. Delicious! We took it home because of the noise of the filter system. In the place and I had trouble with the smell of disinfectant. I am very sensitive to the fumes, but my husband was OK. We both had large delicious authentic Thai serving. I hope this talented chef can find a better venue to share her cooking talents with people in Asheville and surrounds. The food is authentic Thai and wonderful.
Atmosphere: 1
Food: 5
Wodnerful food, good business run by a hardworking woman! It's a family favorite!
Vegetarian options: Lots of tofu-based options!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pad Thai with Tofu
We have loved Pon’s and recommend it to everybody because we think it’s great Thai food, but more than once now, I have placed an order online and it has taken over an hour and a half for the food to be ready! Which means an hour of waiting in the restaurant. I think this is absolutely ridiculous and they don’t need to offer the service if they are not going to be able to provide the service in the time allotted. So if you are going to eat there, then just allow yourself an extra hour, at least! And maybe call to double check that your order is getting started.
I’m afraid they lost a loyal customer tonight and I will very reluctantly recommend this place to anyone.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Massaman Curry
All I can say is that they got some amazing food.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Pad Thai with Tofu, Chicken Dumplings, Green Curry, Tom Yum, Red Curry
The most authentic and delicious Indian -Tai food in the County! ?
Atmosphere: 4
Food: 5
Service: 5
Best curry I’ve had in years. Very sweet women as well. 100% would recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Curry, Red Curry
Restaurantji Recommends
The food was just okay and then I found a hair in mine. I was going to let that go because things happened, but the employee on the phone decided the best response to this was to be rude so. Terrible service and the food isn't worth it.
Honest review here. The food is tasty. However, the service is NOT GOOD. The lady who runs the restaurant (short, early 60's maybe) is RUDE. She doesn't speak much English, but that's not so much an issue. Her daughter (?), taller lady, mid 40's, attractive.... speaks a little more English but both are RUDE. They purposely put crispy egg roles in our bag when we specifically (and slowly) pronounced "fresh spring roll." When we received our food (and had already paid, of course)... we notice crispy egg roles (very oily, btw). We politely told them that we ordered fresh spring roll, and the younger lady tried to tell me that it's the same thing. And I told her it's NOT the same thing becuase her menu specifically indicates 2 different items, and we asked for the spring roll because it's not fried. She said something in her language to the older lady and the both lauged and said "We don't have today, you eat crispy roll, ok?" (You can't make this up) My husband was hungry and didn't want drama, so he nudged me and said not to worry about it. But I told the younger lady this is bad customer service and she should not treat her customers like that. She laughed and said "ok sorry." and turned and walked back into the kitchen. ALSO, no napkins or utensils were provided so my husband had to go in and ask and they told him to walk inside kitchen to get them off the table. I DO NOT RECOMMEND THIS PLACE. Just because the food is tasty, but it's not the only place with tasty food. Plus it's inside a very unattractive gas station and the gas station owner (speaks English) is as rude as the PONS people. GO ELSEWHERE TO EAT!!!!
Atmosphere: 1
Food: 3
Service: 1
This is some of the best Thai food out there. Pon’s is the standard I hold all Thai restaurants up to. Incredible fresh and delicious. It’s in a gas station so don’t expect luxury. Also don’t expect fast food. Depending on the amount of orders you could be in for a wait.
Try to order really close to opening or closing. 6-7pm? Forget about it.
That being said it’s worth any wait.
Atmosphere: 5
Food: 5
Service: 5
I’ve been known to wander. I’ve circled this beautiful country so many times. And I’ve ALWAYS found the best food in gas stations. This experience didn’t disappoint! It was fresh, tasty and perfectly prepared. Bonus that they use recycle/reusable togo containers.Don’t do it if you’re in a rush or that person who identifies their worth by staying in a constant state of urgency.
Food: 5
Recommended dishes: Green Curry
A real Thai woman makes one dish at a time in her kitchen right in the gas station. So delicious. Call ahead!
Atmosphere: 5
Food: 5
Service: 5
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