One of the best Philly Cheese steaks I’ve had. The food was amazing and the owners were so friendly. Atmosphere was great. 12/10. Would definitely recommend.❤️
Atmosphere: 5
Food: 5
Service: 5
Candra Cummings
My recent visit to this establishment was deeply disappointing. We were initially told our order would be ready in 15 minutes, but it took over 40 minutes to receive our food. At no point were we given an update or explanation for the delay, which reflects a lack of transparency and respect for customers’ time.
When we expressed our frustration and requested a refund due to the excessive wait and poor service, our request was denied without consideration. The food, once received, was underwhelming and did not justify the delay.
Most concerning, however, was the owner’s response to feedback. When I attempted to calmly voice my concerns, he abruptly closed the service window — and in doing so, caught my finger in it. This action was not only unprofessional, but potentially harmful. Customer service should be rooted in respect, accountability, and a willingness to listen. Unfortunately, this experience fell far short of that standard. I hope this feedback encourages the business to reflect on and improve its customer interactions moving forward.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Ferguson
They are so sweet and absolutely wonderful people who are so kind! They made my day and legit the food was so good!
Atmosphere: 4
Food: 5
Service: 5
Josh Norris
Put a pic of the menu on google will help a lot
shelly taylor
I have the right food truck! Black with a small black "school bus" that pulls the truck. The customer service is top notch. I wanted mushrooms on my sandwich which they didn't offer at the time. So, they replaced my Philly(and fries) for free with a drink! Still no mushrooms but that sandwich is like butta baby and melts in ur mouth. It's Really good. They serve bowls etc also. Only thing I would like on the Crinkle fries is a tad more flavor(salt or old bay?). And a bit more crunch. I seasoned them when I got home(np!) Some folks don't do salt etc. They're a great family from what I can tell! Great young adults working there too. Very polite. Get this Philly in ya mouth lol!!! I highly recommend??! Customer service matters folks! The other reviews are for a different establishment in which I've never tried. Don't confuse the 2! Thank you for y'all's kindness. It's rare nowadays. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries
nicole mickens
The food was amazing! The shrimp rolls was so good and filling!! Also, the waffle fries was delicious as well!!
Atmosphere: 5
Food: 5
Service: 5
Tray Way
Black-owned food truck that gives you the best of the best. Ultimate Philly and fries was a hit!! I will always patronize!
Atmosphere: 4
Food: 5
Service: 5
Christian Ferro
Beautiful looking food I bout nutted they even gave us free icees
Highly upset....over priced and they give you a handful of food...!!! Food is not even good. $15 for two small pieces of fish and little bit of fries. So definitely be aware you're paying the price of an adult meal for a kids meal amount of food!!!! Never again!
Atmosphere: 1
Food: 1
Service: 1
Devanae Thompson
This truck was a joke seriously, with prices like that the food should have been impeccable. I’ll let the video explain further. Ps they put my man’s cheesesteak on a top hamburger bun ? be
Food: 1
Service: 5
Charnay Smith
We tried this place last night. While the guys working the truck were nice and customer service was good, the food was not good. I got the chicken and waffles because I thought that would be “safe” it’s hard to mess that up. Well the chicken was definitely wing dingz from the freezer and the waffles were pale and square and had no flavor at all. It was a super lazy attempt to chicken and waffles honestly. I wanted the veggie egg rolls but they were out of those for the night. A lot of potential. I hope they get it right.
Atmosphere: 4
Food: 1
Service: 4
Hakeem Sanders
Sincere gave really awesome customer service. Was very welcoming and gave good suggestion on what food to get. The shrimp was amazing!
Atmosphere: 5
Food: 5
Service: 5
Monique Berry-Williams
They came to Atrium, everyone was excited to try the food truck. We were very disappointed after ordering. The wings were good but the fries were extremely greasy and they advertised waffle fries but we received steak fries. I went back to try the mixed vegetables. They were cold, had no taste and taste like dirt from the grill. I could only eat the wings. Many coworkers were not pleased and had to make many trips back. Honestly the worst food truck experience.
One of the best Philly Cheese steaks I’ve had. The food was amazing and the owners were so friendly. Atmosphere was great. 12/10. Would definitely recommend.❤️
Atmosphere: 5
Food: 5
Service: 5
My recent visit to this establishment was deeply disappointing. We were initially told our order would be ready in 15 minutes, but it took over 40 minutes to receive our food. At no point were we given an update or explanation for the delay, which reflects a lack of transparency and respect for customers’ time.
When we expressed our frustration and requested a refund due to the excessive wait and poor service, our request was denied without consideration. The food, once received, was underwhelming and did not justify the delay.
Most concerning, however, was the owner’s response to feedback. When I attempted to calmly voice my concerns, he abruptly closed the service window — and in doing so, caught my finger in it. This action was not only unprofessional, but potentially harmful.
Customer service should be rooted in respect, accountability, and a willingness to listen. Unfortunately, this experience fell far short of that standard. I hope this feedback encourages the business to reflect on and improve its customer interactions moving forward.
Atmosphere: 1
Food: 1
Service: 1
They are so sweet and absolutely wonderful people who are so kind! They made my day and legit the food was so good!
Atmosphere: 4
Food: 5
Service: 5
Put a pic of the menu on google will help a lot
I have the right food truck! Black with a small black "school bus" that pulls the truck.
The customer service is top notch. I wanted mushrooms on my sandwich which they didn't offer at the time. So, they replaced my Philly(and fries) for free with a drink! Still no mushrooms but that sandwich is like butta baby and melts in ur mouth. It's Really good.
They serve bowls etc also. Only thing I would like on the Crinkle fries is a tad more flavor(salt or old bay?). And a bit more crunch. I seasoned them when I got home(np!) Some folks don't do salt etc. They're a great family from what I can tell! Great young adults working there too. Very polite. Get this Philly in ya mouth lol!!! I highly recommend??! Customer service matters folks! The other reviews are for a different establishment in which I've never tried. Don't confuse the 2! Thank you for y'all's kindness. It's rare nowadays. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries
The food was amazing! The shrimp rolls was so good and filling!! Also, the waffle fries was delicious as well!!
Atmosphere: 5
Food: 5
Service: 5
Black-owned food truck that gives you the best of the best. Ultimate Philly and fries was a hit!! I will always patronize!
Atmosphere: 4
Food: 5
Service: 5
Beautiful looking food I bout nutted they even gave us free icees
Atmosphere: 5
Food: 5
Service: 5
Crispy chicken so good when fresh out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Beautiful food
Restaurantji Recommends
Highly upset....over priced and they give you a handful of food...!!! Food is not even good. $15 for two small pieces of fish and little bit of fries. So definitely be aware you're paying the price of an adult meal for a kids meal amount of food!!!! Never again!
Atmosphere: 1
Food: 1
Service: 1
This truck was a joke seriously, with prices like that the food should have been impeccable. I’ll let the video explain further. Ps they put my man’s cheesesteak on a top hamburger bun ? be
Food: 1
Service: 5
We tried this place last night. While the guys working the truck were nice and customer service was good, the food was not good. I got the chicken and waffles because I thought that would be “safe” it’s hard to mess that up. Well the chicken was definitely wing dingz from the freezer and the waffles were pale and square and had no flavor at all. It was a super lazy attempt to chicken and waffles honestly. I wanted the veggie egg rolls but they were out of those for the night. A lot of potential. I hope they get it right.
Atmosphere: 4
Food: 1
Service: 4
Sincere gave really awesome customer service. Was very welcoming and gave good suggestion on what food to get. The shrimp was amazing!
Atmosphere: 5
Food: 5
Service: 5
They came to Atrium, everyone was excited to try the food truck. We were very disappointed after ordering. The wings were good but the fries were extremely greasy and they advertised waffle fries but we received steak fries. I went back to try the mixed vegetables. They were cold, had no taste and taste like dirt from the grill. I could only eat the wings. Many coworkers were not pleased and had to make many trips back. Honestly the worst food truck experience.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
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