Placed an online order after leaving work on Easter. Get there to pickup & the timer on app shows ready in 2 mins. My husband goes inside and has to wait 25 minutes. I watched 5 other people pick up pizza & leave! They either gave my pizza away or didn't make it, period!! Shifts changed, and they tried to make him pay again. He had the receipt, thankfully. I was so aggravated, 8:45 at night and a hot disorganized mess just to get 2 pizzas. The pizzas were not great, thin crust wasn't crispy. The toppings were thrown on sporadically, not placed where each piece has some. Just a handful in the middle and then none on the right/left! Literally looked like a toddler made it. ? It was dark, so there were no pics this time. I will avoid this Pizza Hut location!!
Atmosphere: 1
Food: 3
Service: 1
Falconpride
I ordered a pan crust supreme pizza and they gave me the original crust. It's on my receipt correctly what I ordered. Everytime I go to this location it's an issue. Last time they also made the wrong item as well,smh.
Atmosphere: 3
Food: 2
Service: 2
Rachael McCarley
I went to pick up my order after getting a notification that it was ready, yet I had to wait 15 minutes for wings that looked like kids nuggets. They weren't tossed properly, either. I also didn't get three sauces I ordered. Pizza Hut is usually better.
Atmosphere: 2
Food: 4
Service: 2
Kareemah Hodge
This place seems to hire anybody. I tried to order food and the cashier seems to have gotten mad because I wanted to know who was handling my food. It's always someone who looks like they're on drugs or hygiene not up to par that's handling the food. Never again, won't play with my food. Sorry not sorry do better!!!
J Ramsey
Cold pizza and lack of toppings. Highly disappointed in this visit...especially when you know it could have been way better. For the price definitely should have been perfect. When you spend $30.00 for the same thing I could have gotten at Domino's for half the price and never disappoints...I just wanted something different.
Atmosphere: 4
Food: 1
Service: 4
John Kanich
Love the pizza from Pizza Hut.
Atmosphere: 2
Food: 5
Service: 5
Ann Norris
Love these pizzas, especially the thin and crispy crust.
Atmosphere: 4
Food: 5
Service: 4
LaMar Shannon
Called to place an order, and a lady with a thick accent answered after 7 minutes just to be told I was being transferred. I stayed on hold for 25 minutes and decided to drive over to the location. I went inside while still on hold. Once inside and asked to order, I informed the guy that I am the call still on hold and it's now been 34 minutes while I watched him look at the call still beeping on hold but just choosing not to answer. He said,"Oh," and hung up the call, which then disconnected my call on my cell phone. Seriously, they expected that I would get tired being on hold and just hang up but we're surprised that I showed up in the store.
Atmosphere: 1
Food: 4
Service: 1
Shirley Williams
I ordered a medium Italian pepperoni and mushroom pizza, thin and crispy crust. The pizza had about hardly any meat or mushrooms on it. Terrible pizza.
Food: 2
brenna johnson
They forgot the seasoning on my breadsticks :-( it’s just $7 bread :-,(( I’m so
ordered breadsticks and they didn't cut them. It was a big cold, tough, and chewy loaf of bread. Completely disgusting.
Atmosphere: 2
Food: 1
Service: 2
Anna Keefe
Ordered a pizza at 6 pm, delivery estimate was 6:31, I called the store for the 1st time at 6:52pm because the order hadn’t been delivered. After being on hold for a while, the person I spoke to said the driver said it was delivered and at that point there was nothing else could be done but they would try talking to the manager. It’s 7:47 pm and no pizza :( Tried calling the store 3x after that, I’ve only been put on hold. Nobody has called back. I disputed the charge with my bank. I didn’t even want a refund initially, just some pizza :/
Service: 1
Terry McCann
The order taker was nice but seemed inexperienced. The quality of the pizza I received was horrible. They normally did a good job.Parking: Parking lot needs to be cleaned.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Cheese Sticks
The hitta
Bad customer service my cheese bread is not cheese bread it’s over cooked cheese Stell!! Left half my order and can’t even contact them cuz they took the phone off call!!
Jayce Mulligan
I placed an order for delivery. 80 minutes later the store marked themselves closed for delivery. Now it has been over 2 hours since I placed my order and my food has not been delivered. Customer service was absolutely worthless as well
Placed an online order after leaving work on Easter. Get there to pickup & the timer on app shows ready in 2 mins. My husband goes inside and has to wait 25 minutes. I watched 5 other people pick up pizza & leave! They either gave my pizza away or didn't make it, period!! Shifts changed, and they tried to make him pay again. He had the receipt, thankfully. I was so aggravated, 8:45 at night and a hot disorganized mess just to get 2 pizzas. The pizzas were not great, thin crust wasn't crispy. The toppings were thrown on sporadically, not placed where each piece has some. Just a handful in the middle and then none on the right/left! Literally looked like a toddler made it. ? It was dark, so there were no pics this time. I will avoid this Pizza Hut location!!
Atmosphere: 1
Food: 3
Service: 1
I ordered a pan crust supreme pizza and they gave me the original crust. It's on my receipt correctly what I ordered. Everytime I go to this location it's an issue. Last time they also made the wrong item as well,smh.
Atmosphere: 3
Food: 2
Service: 2
I went to pick up my order after getting a notification that it was ready, yet I had to wait 15 minutes for wings that looked like kids nuggets. They weren't tossed properly, either. I also didn't get three sauces I ordered. Pizza Hut is usually better.
Atmosphere: 2
Food: 4
Service: 2
This place seems to hire anybody. I tried to order food and the cashier seems to have gotten mad because I wanted to know who was handling my food. It's always someone who looks like they're on drugs or hygiene not up to par that's handling the food. Never again, won't play with my food. Sorry not sorry do better!!!
Cold pizza and lack of toppings. Highly disappointed in this visit...especially when you know it could have been way better. For the price definitely should have been perfect. When you spend $30.00 for the same thing I could have gotten at Domino's for half the price and never disappoints...I just wanted something different.
Atmosphere: 4
Food: 1
Service: 4
Love the pizza from Pizza Hut.
Atmosphere: 2
Food: 5
Service: 5
Love these pizzas, especially the thin and crispy crust.
Atmosphere: 4
Food: 5
Service: 4
Called to place an order, and a lady with a thick accent answered after 7 minutes just to be told I was being transferred. I stayed on hold for 25 minutes and decided to drive over to the location. I went inside while still on hold. Once inside and asked to order, I informed the guy that I am the call still on hold and it's now been 34 minutes while I watched him look at the call still beeping on hold but just choosing not to answer. He said,"Oh," and hung up the call, which then disconnected my call on my cell phone. Seriously, they expected that I would get tired being on hold and just hang up but we're surprised that I showed up in the store.
Atmosphere: 1
Food: 4
Service: 1
I ordered a medium Italian pepperoni and mushroom pizza, thin and crispy crust. The pizza had about hardly any meat or mushrooms on it. Terrible pizza.
Food: 2
They forgot the seasoning on my breadsticks :-( it’s just $7 bread :-,(( I’m so
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
ordered breadsticks and they didn't cut them. It was a big cold, tough, and chewy loaf of bread. Completely disgusting.
Atmosphere: 2
Food: 1
Service: 2
Ordered a pizza at 6 pm, delivery estimate was 6:31, I called the store for the 1st time at 6:52pm because the order hadn’t been delivered. After being on hold for a while, the person I spoke to said the driver said it was delivered and at that point there was nothing else could be done but they would try talking to the manager. It’s 7:47 pm and no pizza :( Tried calling the store 3x after that, I’ve only been put on hold. Nobody has called back. I disputed the charge with my bank. I didn’t even want a refund initially, just some pizza :/
Service: 1
The order taker was nice but seemed inexperienced. The quality of the pizza I received was horrible. They normally did a good job.Parking: Parking lot needs to be cleaned.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Cheese Sticks
Bad customer service my cheese bread is not cheese bread it’s over cooked cheese Stell!! Left half my order and can’t even contact them cuz they took the phone off call!!
I placed an order for delivery. 80 minutes later the store marked themselves closed for delivery. Now it has been over 2 hours since I placed my order and my food has not been delivered. Customer service was absolutely worthless as well