4001 Elton Way, Greensboro
Visit was very nice, order was correct and food came out hot! When I was tested and asked show I was I said I was doing good, but then when I asked how he was he neglected to respond!
Update - After I had written this review, I had returned as I often do. The last few times I've been in there, have been really bad. When there is an open kitchen full of employees and no one inside and a minimal line outside I would expect someone would alert a cashier that there is a customer at the front. But no, they're too busy experimenting with the food, laughing and having a good time. I took pictures so that I could have a timestamp each 5 minutes that there was no one at the register and the drive through girl standing back there ignoring anyone at the front. 20 minutes... just to ORDER 2 soft tacos and a couple of drinks. I had made a complaint to a young lady in there about the time and my last order being incorrect, she was amused. Laughed in my face really. So I cancelled my 30 dollar order for my family and left. She thought that was funny too. The manager was in there and close, was aware of what was going on and ignored it. I'll give them another opportunity to get it right, but if they continue in this vane I will definitely take my business elsewhere, it's only convenience and I can travel the distance to a full service place, sit down and relax and enjoy a nice ethnic meal for literally the same price. I don't know what's happening these days but these people had better get some decent people in there, the holidays are coming and you're going to have to answer to your corporate people as to why you went from being voted one of the best stores, to treating customers negatively and losing an awful lot of money in the process.
Awesome keep up the good work
We waited over 25 minutes for a dollar value menus item and a combo meal with no special requests. When we questioned where our food was, the counter staff told us the kitchen staff had lost it. Took another 7 minutes to put our order together. Nobody seemed concerned that we were dissatisfied, just got a cheery, "sorry for the wait!" It was surreal. The food was okay once we got it, but it is definitely not worth a 25 minute wait.
The process of actually getting your food takes FOREVER...however, I will be more than happy to wait and actually get my food correct. This location has very friendly employees and my food is never less than perfect!
Ordered one soft taco and one small drink at 12:31pm and waited till 12:52 still did not get food and a few customers in front of me didn't either. So I left with just a drink.
I will never be back to this location. The woman that took my order at the drive through had HORRIBLE customer service. She was smart mouthed and heard my order incorrectly and rang me up for two additional meals and proceeded to try and argue with me and roll her eyes and sigh heavily. I couldn't imagine treating one of my customers like that. I hope you guys get a better staff. She didn't have on a nametag otherwise I'd post right here.
It was great I ate tacos
During the week you get great service. I go once a week. Don’t go on Sundays though. Entire staff slow, smart mouthed, and disrespectful. Management definitely needs to send someone in undercover. Worst experience at a Taco Bell I have ever had. I waited 15 minutes and girl at the counter had the nerve to smart mouth. Probably the best job she will ever have. Disrespectful!!!
Always good and never breaks the bank
Fast service and fresh food
Fresh hot and fast.
4001 Elton Way, Greensboro, NC 27406