If I could leave no stars I would I came to this location on 12-15-2023 around 2:30pm ordered 2 $5 cravings boxes made special ways to get home and at work to find that my chalupas weren't chalupas they were gorditas 1 box was supposed to be made with no cheese and no beans but had both on it the 2nd box was supposed to have no sour or tomatoes or beans but add onions but only one of the 3 items had onions on them and the burrito had beans and sour on it I called spoke to manager Christie she apologized for the inconvenience and said I could come back and they would replace the order jus tell them her name so when I arrived around 940 pm the manager on duty as well as the employees had attitudes from hell talking bout they had to call Christie bc it was a big order when it was an $11 order told them wat the problem was and they still made the food wrong didn't want to give me my cups for my drinks stated was the drinks wrong too I stated the whole order was supposed to be replaced and walked away when i could have went completely off bc my boxes were shoved across the counter at me customer service is not presented with those employees
I've ordered through Uber eats twice this week. I didn't get any sauces. Everything was cold and thrown together. One of the orders was missing a chalupa, which was the item I placed the order to get.
Atmosphere: 1
Food: 1
Service: 1
Bee B.
I have extremely low expectations when it comes to Taco Bell which is why I barely read Yelp reviews when picking a location, but I am absolutely never coming back to this one. I ordered on the touchscreen thing in the restaurant and specifically took off every single version of cheese on my burrito. I then had my boyfriend go up and the worker if they had coffee in which they said no, the machine is broken. She then asked him if cheese was okay on the burrito in which he said no. I was sitting about 3 feet away and heard this conversation very clearly. When I unwrapped the burrito, of course it had every single version of cheese on it. I went up and told them I said no cheese in which the lady responded "I just asked him and he said cheese was okay." I said, no he didn't, I remove cheese in every single meal I get because I hate cheese. She then decided to pick an argument and say he absolutely did say yes to cheese on the inside and he said no to cheese on the outside which is literally not what happened at all. I don't understand what is the point of picking and argument and why even ask him about the cheese when 1) he is not the one who ordered the food and 2) you literally have a ticket that says what I ordered. I understand miscommunication happens when there's modifications on the food which is why I ordered on the touchscreen. It's not my fault if you're too lazy to read the ticket correctly. This lady spent more time arguing with me than she did making the correct burrito. I then heard her telling her coworker 2 feet away from me that I was lying and my boyfriend did say yes to cheese. She was acting like I had highly inconvenienced her when there was nobody else in the restaurant or at the drive-thru and it took her about a minute to remake it. Clearly someone needs to tell her the customer is always right because you can't stand there and tell me I ordered cheese. How about instead of arguing with customers you say "sure I'll remake that for you" instead of wasting your breath fighting with someone over a goddamn burrito. Not coming back here again.
Phyllis Williams
Great new things on menu great affordable
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quesadilla, Crunchy Taco
Double R
Terrible customer service. Employees have a very bad attitude.
April Harmon
The employees have a horrible attitude. I stood there for 8 minutes waiting just for my cup… with every single employee looking at me and ignoring me. My quesadilla had so little cheese I couldn’t see it or taste it. Barely any Nacho cheese on my potatoes and they refused to add any cheese and made zero effort to make things right. Don’t stop here. Waste of time and money. Now I know why w everyone was at McDonald’s across the street!!!
Not Mexican food,,texmex
I got at the drive
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Crunchy Taco
It's good for a fast food restaurant.
Atmosphere: 4
Food: 4
Service: 4
If I could leave no stars I would I came to this location on 12-15-2023 around 2:30pm ordered 2 $5 cravings boxes made special ways to get home and at work to find that my chalupas weren't chalupas they were gorditas 1 box was supposed to be made with no cheese and no beans but had both on it the 2nd box was supposed to have no sour or tomatoes or beans but add onions but only one of the 3 items had onions on them and the burrito had beans and sour on it I called spoke to manager Christie she apologized for the inconvenience and said I could come back and they would replace the order jus tell them her name so when I arrived around 940 pm the manager on duty as well as the employees had attitudes from hell talking bout they had to call Christie bc it was a big order when it was an $11 order told them wat the problem was and they still made the food wrong didn't want to give me my cups for my drinks stated was the drinks wrong too I stated the whole order was supposed to be replaced and walked away when i could have went completely off bc my boxes were shoved across the counter at me customer service is not presented with those employees
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesy Fiesta Potatoes, Crunchy Taco
?☀️
Atmosphere: 1
Food: 4
Service: 3
Make sure your order before
Service: 1
Very polite and friendly. Food was hot and prepared well! The taco was stuffed they definitely didn’t skimp on quality! Good job ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Taco Pizza, Crunchy Taco
Best Taco Bell I’ve EVER been to. Super nice staff. Super clean an the food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nacho Fries
We always get the ladies who is Mad at live. All the time !!!!!! The bump put the visit !!!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Quesadilla, Triple Layer Nachos, Crunchy Taco
Friendly staff, good food with affordable prices.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quesadilla
Restaurantji Recommends
I've ordered through Uber eats twice this week. I didn't get any sauces. Everything was cold and thrown together. One of the orders was missing a chalupa, which was the item I placed the order to get.
Atmosphere: 1
Food: 1
Service: 1
I have extremely low expectations when it comes to Taco Bell which is why I barely read Yelp reviews when picking a location, but I am absolutely never coming back to this one. I ordered on the touchscreen thing in the restaurant and specifically took off every single version of cheese on my burrito. I then had my boyfriend go up and the worker if they had coffee in which they said no, the machine is broken. She then asked him if cheese was okay on the burrito in which he said no. I was sitting about 3 feet away and heard this conversation very clearly. When I unwrapped the burrito, of course it had every single version of cheese on it. I went up and told them I said no cheese in which the lady responded "I just asked him and he said cheese was okay." I said, no he didn't, I remove cheese in every single meal I get because I hate cheese. She then decided to pick an argument and say he absolutely did say yes to cheese on the inside and he said no to cheese on the outside which is literally not what happened at all. I don't understand what is the point of picking and argument and why even ask him about the cheese when 1) he is not the one who ordered the food and 2) you literally have a ticket that says what I ordered. I understand miscommunication happens when there's modifications on the food which is why I ordered on the touchscreen. It's not my fault if you're too lazy to read the ticket correctly. This lady spent more time arguing with me than she did making the correct burrito. I then heard her telling her coworker 2 feet away from me that I was lying and my boyfriend did say yes to cheese. She was acting like I had highly inconvenienced her when there was nobody else in the restaurant or at the drive-thru and it took her about a minute to remake it. Clearly someone needs to tell her the customer is always right because you can't stand there and tell me I ordered cheese. How about instead of arguing with customers you say "sure I'll remake that for you" instead of wasting your breath fighting with someone over a goddamn burrito. Not coming back here again.
Great new things on menu great affordable
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quesadilla, Crunchy Taco
Terrible customer service. Employees have a very bad attitude.
The employees have a horrible attitude. I stood there for 8 minutes waiting just for my cup… with every single employee looking at me and ignoring me. My quesadilla had so little cheese I couldn’t see it or taste it. Barely any Nacho cheese on my potatoes and they refused to add any cheese and made zero effort to make things right. Don’t stop here. Waste of time and money. Now I know why w everyone was at McDonald’s across the street!!!
Atmosphere: 1
Food: 1
Service: 1