Ive been here alot since they opened this location. only issue i would find is just the cleanliness, but they step up when they can. they can get busy and people sit at a dirty table because they dont want to wait, so you cant fault the staff for that.a few weeks ago i ordered a few slices here for me, and went somewhere else for my wife, so i didnt check in the box. got to the place for my wife and opened the box and only had 1 slice in there. I wasent going to call it in but i was Hungry!they took the call, put me on hold, they talked to me, told me to come on back and they will give me the slice. I came back, went in- told the guy at the front what happened, he said he was already waiting for me with the pizza.Not just that, he added another slice for the inconvenience. This, this is what good customer service is. I know its not a big deal to some people, but they went above to make the customer happy, i was definately a happy fat guy! i got nothing but good things to say about this resteraunt other than the cleanliness factor which is large in part of the customers not the staff.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Pizza
Wali Davis
Stopped in on a weekend to get some pizza and a younger gentleman was running the register. I spoke he just looked at me.. Food is usually pretty good and the service is usually friendly but that day the service sucked at the register.
Wernell Fast
I have gotten excellent pizza from the Fire Tower location, but this time, I stopped here due it being a closer location. Pizza was not even close to being the same as the taste and quality of the Fire Tower location. Good service, though.
Poor customer service, they working for the money pizza is not their passion…
Barbara Wilkins
Food was good but the restaurant lobby was very dirty. Napkins, food, and other trash was all over the floor and booths.
Atmosphere: 2
Food: 5
Service: 5
forwardn. Think
There must be some kinda, no communication. I ordered turkey and cheese no mayo, no lettuce. I won’t be back!
Atmosphere: 3
Food: 3
Service: 3
Joe A
This is a nice clean looking restaurant and the pizza is pretty good. I went in, asked for a couple of slices, and I asked them to add some of the garlic knot oil onto the crust of my 2 slices. I received an affirmative answer and paid. As I finished paying one of the cooks. Calls out to me with a line behind me saying, "you asked for garlic oil on your crust well we don't do that. I'm going to do it this time but for future reference, we don't do that". I've been making pizza for 35 years or so and most, who try my pizza, say it's the best they've ever had, but this college aged fellow took it upon himself to warn me that in the future I would not be able to get pizza with garlic oil on the crust. I didn't say I wouldn't pay for it. I simply asked and was told yes. If I owned this place and I heard that one of my employees did that I would be a little bit disappointed with them. First, because the guy doesn't know pizza and secondly, he doesn't know how to speak to a customer. If I were to decide to be unwilling to brush a bit of garlic oil onto a paying customer's crust, I would have walked up to the customer and spoken with him quietly instead of across a large line of people. I suggest that everyone who goes in asks for that garlic oil on their pizza crust. You will not be disappointed as it will take the flavor from four stars to five.
Atmosphere: 4
Food: 4
Service: 4
Cornelius Williams
Love this place the pizza reminds me of New York
Atmosphere: 5
Food: 5
Service: 5
Chris Turnage
My family and I love eating here. We have never had a bad experience when eating in or calling in an order. Keep up the good work ?Parking: The location is easy to get in and out of and there is always parking available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Sauce, Buffalo Chicken, Pizza, Spaghetti with Marinara Sauce
Best NY slice ? in Eastern Carolina and I'm originally from Brooklyn.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
nella xoxoo
food is good, but if you don’t call in prepare to wait!
Atmosphere: 4
Food: 4
Service: 4
Richard Garner
Good food and good service every time we go here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizza
Alexis
Great food and excellent
Atmosphere: 5
Food: 5
Service: 5
Brian Charikofsky
Hands down, the best pizza in Greenville. The Sicilian is to die for. A massive box of goodness! We do not order from any other place. Nice people also.
Ive been here alot since they opened this location. only issue i would find is just the cleanliness, but they step up when they can. they can get busy and people sit at a dirty table because they dont want to wait, so you cant fault the staff for that.a few weeks ago i ordered a few slices here for me, and went somewhere else for my wife, so i didnt check in the box. got to the place for my wife and opened the box and only had 1 slice in there. I wasent going to call it in but i was Hungry!they took the call, put me on hold, they talked to me, told me to come on back and they will give me the slice. I came back, went in- told the guy at the front what happened, he said he was already waiting for me with the pizza.Not just that, he added another slice for the inconvenience. This, this is what good customer service is. I know its not a big deal to some people, but they went above to make the customer happy, i was definately a happy fat guy! i got nothing but good things to say about this resteraunt other than the cleanliness factor which is large in part of the customers not the staff.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Pizza
Stopped in on a weekend to get some pizza and a younger gentleman was running the register. I spoke he just looked at me.. Food is usually pretty good and the service is usually friendly but that day the service sucked at the register.
I have gotten excellent pizza from the Fire Tower location, but this time, I stopped here due it being a closer location. Pizza was not even close to being the same as the taste and quality of the Fire Tower location. Good service, though.
Atmosphere: 3
Food: 1
Service: 5
Awesome place. The pizza ? is yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Mushrooms, Pizza, Supreme Pizza
Poor customer service, they working for the money pizza is not their passion…
Food was good but the restaurant lobby was very dirty. Napkins, food, and other trash was all over the floor and booths.
Atmosphere: 2
Food: 5
Service: 5
There must be some kinda, no communication. I ordered turkey and cheese no mayo, no lettuce. I won’t be back!
Atmosphere: 3
Food: 3
Service: 3
This is a nice clean looking restaurant and the pizza is pretty good. I went in, asked for a couple of slices, and I asked them to add some of the garlic knot oil onto the crust of my 2 slices. I received an affirmative answer and paid. As I finished paying one of the cooks. Calls out to me with a line behind me saying, "you asked for garlic oil on your crust well we don't do that. I'm going to do it this time but for future reference, we don't do that". I've been making pizza for 35 years or so and most, who try my pizza, say it's the best they've ever had, but this college aged fellow took it upon himself to warn me that in the future I would not be able to get pizza with garlic oil on the crust. I didn't say I wouldn't pay for it. I simply asked and was told yes. If I owned this place and I heard that one of my employees did that I would be a little bit disappointed with them. First, because the guy doesn't know pizza and secondly, he doesn't know how to speak to a customer. If I were to decide to be unwilling to brush a bit of garlic oil onto a paying customer's crust, I would have walked up to the customer and spoken with him quietly instead of across a large line of people. I suggest that everyone who goes in asks for that garlic oil on their pizza crust. You will not be disappointed as it will take the flavor from four stars to five.
Atmosphere: 4
Food: 4
Service: 4
Love this place the pizza reminds me of New York
Atmosphere: 5
Food: 5
Service: 5
My family and I love eating here. We have never had a bad experience when eating in or calling in an order. Keep up the good work ?Parking: The location is easy to get in and out of and there is always parking available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Sauce, Buffalo Chicken, Pizza, Spaghetti with Marinara Sauce
Restaurantji Recommends
Best NY slice ? in Eastern Carolina and I'm originally from Brooklyn.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
food is good, but if you don’t call in prepare to wait!
Atmosphere: 4
Food: 4
Service: 4
Good food and good service every time we go here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizza
Great food and excellent
Atmosphere: 5
Food: 5
Service: 5
Hands down, the best pizza in Greenville. The Sicilian is to die for. A massive box of goodness! We do not order from any other place. Nice people also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Sauce, Pizza