Had to wait 10 mins and repeat my online order code 3 times just for him or her to say they couldn’t find the order… was a simple ZL72!!
Service: 1
Nikkita Williams
This location dropped the ball today. My concern wasn't that it was backed up because I'm not an inpatient person. But customer service is one thing I look for, for sure. I was greeted with " what was your order?", I responded with "you want me to repeat my entire order?"....I'm not sure if the system went down or not. Then he closed the window and proceeded to laugh with the other worker about me asking if I needed to repeat my entire order. He gave my order finally then asked me to pull up to wait for my 2 teas......I pulled up but when I saw that my chicken sandwich was burned, I pulled off not even wanting to go back in to that place. Management do better controlling your crew with customer service and consistency during busy times ..
Freddy T. Black
Mc Livin' it???
Atmosphere: 4
Food: 4
Service: 4
Monae Jones
Waited for my door for 20 minutes and my food was still cold the phone to call is disconnected very poor
Atmosphere: 1
Food: 1
Service: 1
Tawanda Atkinson
Great
Atmosphere: 5
Food: 5
Service: 5
Keith Norman
Food is okay but service needs
Atmosphere: 3
Food: 5
Service: 2
Marisa
Came in to get some dinner with my family. The whole floor was greasy and slippery. To the point my feet were sliding apart as I stand there waiting for my food. Then i go give my daughter her drink and tell her to be careful not to slip. She proceeds to go get a straw from the beverage counter and slips and falls hard on the floor. I'm told by an employee that someone had actually spilled something and she hadn't had a chance to clean it. The whole floor felt like a whole greasy mess. As I confront the manager she proceeds to tell me it's water from where it had been raining earlier that day. I've worked fast food for many years and I know the difference between grease on the floor and water. This happened almost a month ago and still haven't heard anything from anyone about it to follow up. WOW! Then on top of the incident that happened, they couldn't get my order right. Had to take my burger back because she gave me someone else's. And my fries were so hard it was like eating potato chips. I just don't understand why?
Please pull forward while we serve everyone behind you even though you only ordered a drink and a fry. Worst
Service: 1
Clay Jones
Worst McDonald's I have ever been too. Consistently the worst service. Paid for my order, proceeded to the second window just to be asked "what are you waiting on." Was asked to park (they parked almost everyone in line) just for an employee to ask me for a third time what I ordered and then practically threw my food at me. Had to go inside to receive the rest of my order that was missing. Never going back to this location.
Atmosphere: 1
Food: 1
Service: 1
M. Woods
Filled me
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Medium Fries, Mcchicken, Cheeseburger
Terrible!! Whatthe..
Food: 1
One of the best McDonald's for customer service.
Atmosphere: 5
Food: 5
Service: 5
Kiosk easy to use
Atmosphere: 5
Food: 5
Service: 5
Had to wait 10 mins and repeat my online order code 3 times just for him or her to say they couldn’t find the order… was a simple ZL72!!
Service: 1
This location dropped the ball today. My concern wasn't that it was backed up because I'm not an inpatient person. But customer service is one thing I look for, for sure. I was greeted with " what was your order?", I responded with "you want me to repeat my entire order?"....I'm not sure if the system went down or not. Then he closed the window and proceeded to laugh with the other worker about me asking if I needed to repeat my entire order. He gave my order finally then asked me to pull up to wait for my 2 teas......I pulled up but when I saw that my chicken sandwich was burned, I pulled off not even wanting to go back in to that place. Management do better controlling your crew with customer service and consistency during busy times ..
Mc Livin' it???
Atmosphere: 4
Food: 4
Service: 4
Waited for my door for 20 minutes and my food was still cold the phone to call is disconnected very poor
Atmosphere: 1
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Food is okay but service needs
Atmosphere: 3
Food: 5
Service: 2
Came in to get some dinner with my family. The whole floor was greasy and slippery. To the point my feet were sliding apart as I stand there waiting for my food. Then i go give my daughter her drink and tell her to be careful not to slip. She proceeds to go get a straw from the beverage counter and slips and falls hard on the floor. I'm told by an employee that someone had actually spilled something and she hadn't had a chance to clean it. The whole floor felt like a whole greasy mess. As I confront the manager she proceeds to tell me it's water from where it had been raining earlier that day. I've worked fast food for many years and I know the difference between grease on the floor and water. This happened almost a month ago and still haven't heard anything from anyone about it to follow up. WOW! Then on top of the incident that happened, they couldn't get my order right. Had to take my burger back because she gave me someone else's. And my fries were so hard it was like eating potato chips. I just don't understand why?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Please pull forward while we serve everyone behind you even though you only ordered a drink and a fry. Worst
Service: 1
Worst McDonald's I have ever been too. Consistently the worst service. Paid for my order, proceeded to the second window just to be asked "what are you waiting on." Was asked to park (they parked almost everyone in line) just for an employee to ask me for a third time what I ordered and then practically threw my food at me. Had to go inside to receive the rest of my order that was missing. Never going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Filled me
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Medium Fries, Mcchicken, Cheeseburger
Not bad, could be more
Atmosphere: 4
Food: 4
Service: 4
Fries never have salt and they rarely hot