I went there on opening day and was NOT impressed. That will be my last visit to that one.
Atmosphere: 3
Food: 3
Service: 1
Latisha Richards
The worst. Management needs to be ashamed of themselves. From the customer service down to the quality of the food. I ordered a bacon egg and cheese crossisant. The cheese was cold and not melted they said its dunkin policy not to melt the cheese, they don't make good lattes, I ask for my munchkins to be separated in different boxes 25 count still charge for 25 they don't do that. What do you do? Nothing Can't wait for the new location to open up. This location always have something going on
Atmosphere: 1
Food: 1
Service: 1
Tori Fultz
Some of the worst customer service skills I've ever experienced in my life. Staff just act like you're inconveniencing them the entire time. Coffee was also so bitter compared to every other Dunkin I've been to.
Atmosphere: 1
Food: 2
Service: 1
Curtis Morey
Everytime I come in here I stand there waiting for atleast 5-10 minutes. Someone that were talking to themselves got helped before I did standing at the cash register. Most likely won’t be back.
Atmosphere: 1
Food: 3
Service: 1
Shima Alahwas
There grilled cheese is not fresh the bagel, same thing very bad
Food: 1
Service: 3
Kaine Beedenbender
How is the food stale at 6am? The bagel was hard as a rock, the food was barely warm. The donut had clearly been baked elsewhere and either frozen or refrigerated. Dunkin needs to fix their entire food matrix. Too expensive for this.
Atmosphere: 5
Food: 2
Service: 5
DSD Sosa
Straws!!!! Remember the straws at drive thru! When handing out the drink, give straw at the same time! Then for me to assume it was in the bag, I guess is dumb on my
Atmosphere: 5
Food: 5
Service: 3
Donna Hayward
In fairness, chose median for atmosphere because we have our vehicle packed for the long ride back to FL and could not easily extricate ourselves from it to visualize the atmosphere. That said, the behind counter team spent all of their prep time complaining that our breakfast for 4 should have been done from inside. So sorry for the inconvenience we placed on your people, but we thought that drive through was for the convenience of ALL customers, not just the locals.Vegetarian options: Love the veggie egg white bites on my bacon free avacado toast. I get this at home as well.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Sausage Egg and Cheese, Coolatta, Egg and Cheese
Rohith Goud
Very poor customer service, being so rude . literally they throw the cover on face and the food ain’t get proper toasted. Feels like eating a frozen cheese on the croissant.
Atmosphere: 4
Food: 1
Service: 1
Hawkeye
I placed an order for a small hot coffee and they’d poured out all the coffee before the store even closed. They weren’t willing to brew anything either. All they willing to serve were cold drinks on a cold night. The service at Dunkin is declining. All I wanted was a cup of hot coffee.
No matter how long or SHORT the line is at the drive thru, you’ll be waiting 20 minutes for some cold food. Would give 0 stars if I could. There should also be a rule that if you order more than 5 items then you have to order inside.
If I could give one star for this location I would.Last week, you let me WALK through drive thru cause you needed a smoke and closed the dining room.This week, I get told to get the duck out because I took this picture.Lady, you need to be fired asap. And then get some customer service training before you get another customer service job.This location is not a good representation of Dunkin.I have been a valuable customer for years - check out my purchase history if you don't believe me, but sadly, you lost me!
Atmosphere: 1
Service: 1
Mercedes Anderson
Upon picking up my mobile order, the drive thru associate rudely mentioned that my order was ready and had been ready. In addition she asked what took me so long to pick it up. When I got to the window, she didn’t greet me, she just passed my part of my order and said nothing. When I patiently waited for the reminder of my order she stated, you’re still here. I informed her, yes my order is not complete and I’m missing an item. While she went to retrieve the item, I heard her say, it took you forever to come get it. She passed me the remainder of my order and sarcastically stated to try to have a goo remainder of my day!
Atmosphere: 1
Service: 1
Annika Rose
If I could give one star for this location I would.Last week, you let me WALK through drive thru cause you needed a smoke and closed the dining room.This week, I get told to get the duck out because I took this picture.Lady, you need to be fired asap. And then get some customer service training before you get another customer service job.This location is not a good representation of Dunkin.I have been a valuable customer for years - check out my purchase history if you don't believe me, but sadly, you lost me!
I went there on opening day and was NOT impressed. That will be my last visit to that one.
Atmosphere: 3
Food: 3
Service: 1
The worst. Management needs to be ashamed of themselves. From the customer service down to the quality of the food. I ordered a bacon egg and cheese crossisant. The cheese was cold and not melted they said its dunkin policy not to melt the cheese, they don't make good lattes, I ask for my munchkins to be separated in different boxes 25 count still charge for 25 they don't do that. What do you do? Nothing Can't wait for the new location to open up. This location always have something going on
Atmosphere: 1
Food: 1
Service: 1
Some of the worst customer service skills I've ever experienced in my life. Staff just act like you're inconveniencing them the entire time. Coffee was also so bitter compared to every other Dunkin I've been to.
Atmosphere: 1
Food: 2
Service: 1
Everytime I come in here I stand there waiting for atleast 5-10 minutes. Someone that were talking to themselves got helped before I did standing at the cash register. Most likely won’t be back.
Atmosphere: 1
Food: 3
Service: 1
There grilled cheese is not fresh the bagel, same thing very bad
Food: 1
Service: 3
How is the food stale at 6am? The bagel was hard as a rock, the food was barely warm. The donut had clearly been baked elsewhere and either frozen or refrigerated. Dunkin needs to fix their entire food matrix. Too expensive for this.
Atmosphere: 5
Food: 2
Service: 5
Straws!!!! Remember the straws at drive thru! When handing out the drink, give straw at the same time! Then for me to assume it was in the bag, I guess is dumb on my
Atmosphere: 5
Food: 5
Service: 3
In fairness, chose median for atmosphere because we have our vehicle packed for the long ride back to FL and could not easily extricate ourselves from it to visualize the atmosphere. That said, the behind counter team spent all of their prep time complaining that our breakfast for 4 should have been done from inside. So sorry for the inconvenience we placed on your people, but we thought that drive through was for the convenience of ALL customers, not just the locals.Vegetarian options: Love the veggie egg white bites on my bacon free avacado toast. I get this at home as well.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Sausage Egg and Cheese, Coolatta, Egg and Cheese
Very poor customer service, being so rude . literally they throw the cover on face and the food ain’t get proper toasted. Feels like eating a frozen cheese on the croissant.
Atmosphere: 4
Food: 1
Service: 1
I placed an order for a small hot coffee and they’d poured out all the coffee before the store even closed. They weren’t willing to brew anything either. All they willing to serve were cold drinks on a cold night. The service at Dunkin is declining. All I wanted was a cup of hot coffee.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No matter how long or SHORT the line is at the drive thru, you’ll be waiting 20 minutes for some cold food. Would give 0 stars if I could. There should also be a rule that if you order more than 5 items then you have to order inside.
Atmosphere: 3
Food: 3
Service: 3
The employees cant even smile and its over
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Donuts, Iced Macchiato, Everything Stuffed Bagel Minis
If I could give one star for this location I would.Last week, you let me WALK through drive thru cause you needed a smoke and closed the dining room.This week, I get told to get the duck out because I took this picture.Lady, you need to be fired asap. And then get some customer service training before you get another customer service job.This location is not a good representation of Dunkin.I have been a valuable customer for years - check out my purchase history if you don't believe me, but sadly, you lost me!
Atmosphere: 1
Service: 1
Upon picking up my mobile order, the drive thru associate rudely mentioned that my order was ready and had been ready. In addition she asked what took me so long to pick it up. When I got to the window, she didn’t greet me, she just passed my part of my order and said nothing. When I patiently waited for the reminder of my order she stated, you’re still here. I informed her, yes my order is not complete and I’m missing an item. While she went to retrieve the item, I heard her say, it took you forever to come get it. She passed me the remainder of my order and sarcastically stated to try to have a goo remainder of my day!
Atmosphere: 1
Service: 1
If I could give one star for this location I would.Last week, you let me WALK through drive thru cause you needed a smoke and closed the dining room.This week, I get told to get the duck out because I took this picture.Lady, you need to be fired asap. And then get some customer service training before you get another customer service job.This location is not a good representation of Dunkin.I have been a valuable customer for years - check out my purchase history if you don't believe me, but sadly, you lost me!
Atmosphere: 1
Service: 1