Came there early this morning around 11:10 ordered a spicy nugget just the nugget girl told me at the speaker 5:48 I get to the window I give her my card she pay for my food I get back to work which is hwy55 and she took 9:48 off my card I called Wendy’s 7 times nobody picked up the phone then I called again somebody picked up and hung up in my face I WILL NEVER COME THERE AGAIN … taking from me is unacceptable
Atmosphere: 1
Jerry Mott
Absolutely filthy! It made me throw out my food and go somewhere else. I used to love this place. Now, I would never step foot in there again unless I know of a remodel first.
Mona Johnson
I forgot my card was locked and the guy who rang me up was being trained and the girl walked away because she was also helping with drive thru. He yelled across the store to her my card was declined. Several times and I kept saying my money is on my card, can we do it over. She walked over and asked me if my card was locked and I said yes I totally forgot, she said okay we can do it over. She told him her card was not declined and it was just locked. I unlocked my card and paid for my order. I was embarrassed and my husband who was way over at the soda machine stopped making the soda and came over to see what was going on. He yelled my card was declined at least 3 times although I was telling him my money is on my card. I left feeling so embarrassed ?.
Atmosphere: 4
Food: 4
Service: 3
Tatiana Burgess
The food is great, but they didn't have napkins, so we had to use paper towels from the bathroom.. its was just weird, idk if the employees didn't want to work but it was okay... so the only thing that was poppin was the hot, fresh food.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Dave's
Kelsey Huber
Really nice staff here, they were friendly to us and made it a pleasant experience. Thanks y’all!
Ricardo Andres Fasani
Excellent food and
Atmosphere: 4
Food: 4
Service: 4
GeGe Bobbitt
Very bad customer service and the food was dry. Will NOT be coming back.
Atmosphere: 1
Food: 1
Service: 1
Shelia Howard
I ordered a Biggie Bag BLT Chrispy Chicken and the piece of bacon was smaller than the tip of your finger. I tried calling for 30 minutes straight and the line was busy. The drive thru wait was crazy as 2 cars were ahead of me waiting on their food and of the cars was still in the drive thru line and I couldn't get out. Prices have gone up and the customers are getting poor presentation and being shorted on the portion of the food received.
Food: 1
Service: 1
Calvin Perkins
The storm was empty stood there for about 10 minutes before. I was served the wrong stuff. Did not realize until I got back to my hotel room.
Horrible customer service. No professionalism. Very rude, no social skills. Spoke and said thank to her for delivering food to car. She gave no eye contact and did not speak in return. She then stood on sidewalk next to the car and got on her phone. Needs home training, then job training. Dec 8th at 8:15pm.
Atmosphere: 1
Food: 3
Service: 1
T.T. K.
Usually a good Wendy's to get food, but today was awful. I got a $7 biggie bag, but the contents looked like a 4 for 4, the fries were old/ cold and the burger was smashed together. The nuggets were burned. Wasted 20 minutes of my life and $7.45. I guess I will get up and fix my lunch from now on.
Food: 1
Service: 3
Tanja Foskey
It’s really sad if you have 3 cashiers in dt and get parked for a drink?? Really?!? The cashier did not give us no receipt! Very disappointing!!!
Atmosphere: 1
Food: 1
Service: 1
KeyKam Arr
The food was dry af doesn’t make sense how slack the workers are. The employees are nice but they gotta start putting love back into the food. Wendy’s use to be my favorite fast food place….get it together!
Atmosphere: 1
Food: 1
Service: 5
Jacobi Danielle Coppage
im kinda upset because i dont go through this at all but some reason why my food was cold 11/22/23
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Wendy’S French Fries, Jr Cheeseburger
Good food good Customer
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chili
Came there early this morning around 11:10 ordered a spicy nugget just the nugget girl told me at the speaker 5:48 I get to the window I give her my card she pay for my food I get back to work which is hwy55 and she took 9:48 off my card I called Wendy’s 7 times nobody picked up the phone then I called again somebody picked up and hung up in my face I WILL NEVER COME THERE AGAIN … taking from me is unacceptable
Atmosphere: 1
Absolutely filthy! It made me throw out my food and go somewhere else. I used to love this place. Now, I would never step foot in there again unless I know of a remodel first.
I forgot my card was locked and the guy who rang me up was being trained and the girl walked away because she was also helping with drive thru. He yelled across the store to her my card was declined. Several times and I kept saying my money is on my card, can we do it over. She walked over and asked me if my card was locked and I said yes I totally forgot, she said okay we can do it over. She told him her card was not declined and it was just locked. I unlocked my card and paid for my order. I was embarrassed and my husband who was way over at the soda machine stopped making the soda and came over to see what was going on. He yelled my card was declined at least 3 times although I was telling him my money is on my card. I left feeling so embarrassed ?.
Atmosphere: 4
Food: 4
Service: 3
The food is great, but they didn't have napkins, so we had to use paper towels from the bathroom.. its was just weird, idk if the employees didn't want to work but it was okay... so the only thing that was poppin was the hot, fresh food.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Dave's
Really nice staff here, they were friendly to us and made it a pleasant experience. Thanks y’all!
Excellent food and
Atmosphere: 4
Food: 4
Service: 4
Very bad customer service and the food was dry. Will NOT be coming back.
Atmosphere: 1
Food: 1
Service: 1
I ordered a Biggie Bag BLT Chrispy Chicken and the piece of bacon was smaller than the tip of your finger. I tried calling for 30 minutes straight and the line was busy. The drive thru wait was crazy as 2 cars were ahead of me waiting on their food and of the cars was still in the drive thru line and I couldn't get out. Prices have gone up and the customers are getting poor presentation and being shorted on the portion of the food received.
Food: 1
Service: 1
The storm was empty stood there for about 10 minutes before. I was served the wrong stuff. Did not realize until I got back to my hotel room.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible customer service. No professionalism. Very rude, no social skills. Spoke and said thank to her for delivering food to car. She gave no eye contact and did not speak in return. She then stood on sidewalk next to the car and got on her phone. Needs home training, then job training. Dec 8th at 8:15pm.
Atmosphere: 1
Food: 3
Service: 1
Usually a good Wendy's to get food, but today was awful. I got a $7 biggie bag, but the contents looked like a 4 for 4, the fries were old/ cold and the burger was smashed together. The nuggets were burned. Wasted 20 minutes of my life and $7.45. I guess I will get up and fix my lunch from now on.
Food: 1
Service: 3
It’s really sad if you have 3 cashiers in dt and get parked for a drink?? Really?!? The cashier did not give us no receipt! Very disappointing!!!
Atmosphere: 1
Food: 1
Service: 1
The food was dry af doesn’t make sense how slack the workers are. The employees are nice but they gotta start putting love back into the food. Wendy’s use to be my favorite fast food place….get it together!
Atmosphere: 1
Food: 1
Service: 5
im kinda upset because i dont go through this at all but some reason why my food was cold 11/22/23
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Wendy’S French Fries, Jr Cheeseburger