Great service from Kendall, Ty’Niya, and Jess. they deserve a raise
Atmosphere: 5
Food: 5
Service: 5
Amy Barletta
Today while school shopping we stopped in for a snack. The employee Nate was making fresh pretzels and my son was watching. When Nate noticed he asked if my son would like to make one. Nate then cleaned off an area and helped my 4 year old roll out dough to make a pretzel. Although, we threw the dough out after, it was a great experience for my son.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mini Pretzel Dogs Bucket
Amy Fry
Today while school shopping we stopped in for a snack. The employee Nate was making fresh pretzels and my son was watching. When Nate noticed he asked if my son would like to make one. Nate then cleaned off an area and helped my 4 year old roll out dough to make a pretzel. Although, we threw the dough out after, it was a great experience for my son.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mini Pretzel Dogs Bucket
Jalayne Kronz
Worst experience ever. Employees were talking about inappropriate topics and it smelled like marijuana. Management is horrible.
Atmosphere: 1
Food: 1
Service: 1
Robert OShea
When you first walk into the place, it's very appealing and clean. Then the curtain, so to speak, is drawn back, and you get to see the underlying truth.Customer Service is so boring, it's like we are an inconvenience to them. As they stand there and ask. What do you want.I asked how much the hot dog bits were. Reply. It's up on the board. Well, then I decided on getting them anyway but soon discovered that the dough is raw on the inside and the hotdogs are room temperature at best. Maybe it was just that one, but after 3 raw dough bites, I put them down.My husband got the sugared bites, and he said they were better than the burnt ones he got last time we went there. But that they were saturated in something so that the sugar that was poured over them would stick.Fortunately for me, I was able to heat my hotdog bites up after I got back home. Now cooked and nolonger raw, I ate them. Fortunately for them, I didn't get ill, or I would have called the health department.Neither I nor my husband will ever be going back to that place again.The people running the place must not eat there cause if they did, they'd have not served me raw hotdog pretzel bites, or maybe they would cause it would mean losing money.Then, when I said to my husband not to leave a tip, I got this look of disdain from the cashier.My suggestion would be to avoid this place. There's a nice Expensive restaurant right next door that you can spend your hard earned money at.
Atmosphere: 4
Food: 1
Service: 1
Laura
Although some of my pretzel bites were still raw the service with the young African American female was awesome! She was so friendly and I wish I caught her name but anyways a big shout out to her for being so nice to me & my parents when we stopped in.
Atmosphere: 4
Food: 3
Service: 5
Savannah Madden
I had an amazing time, the service is amazing! Having good customer service is such a rare thing now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño & Cheese Pretzel Dog, Mini Pretzel Dogs Bundle, Mini Pretzel Dogs, Sweet Almond Pretzel, Original Pretzel Nuggets Bucket
Jacy Hernandez
Not much seating but very nice staff and clean.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Original Pretzel Nuggets Bucket
Laura Ashley
Although some of my pretzel bites were still raw the service with the young African American female was awesome! She was so friendly and I wish I caught her name but anyways a big shout out to her for being so nice to me & my parents when we stopped in.
Atmosphere: 4
Food: 3
Service: 5
Cyra Lowery
Workers did not wear gloves even when rolling out dough. Waited in line for a long time.
I was in the store a few days ago and everything was awesome. Servers were very helpful and friendly. They even made me a fresh pretzel without me asking! It was delicious. Agreat snack on a beautiful day!
Pinal Mehta
Terrible and ridiculous customer service. She literally banged the box on the counter & said please don’t come back angrily. Extremely rude behaviour. Extremely rude staff. Shut this store off.
Tiff Cakes
The pretzels were okay but I noticed the worker making the pretzels didn't have on any gloves or a hair net. Definitely not sanitary enough for me so I won't be purchasing from this location anymore.
ZaMorrie Roberts
Use to be so much better. Not serving half the men5
Great service from Kendall, Ty’Niya, and Jess. they deserve a raise
Atmosphere: 5
Food: 5
Service: 5
Today while school shopping we stopped in for a snack. The employee Nate was making fresh pretzels and my son was watching. When Nate noticed he asked if my son would like to make one. Nate then cleaned off an area and helped my 4 year old roll out dough to make a pretzel. Although, we threw the dough out after, it was a great experience for my son.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mini Pretzel Dogs Bucket
Today while school shopping we stopped in for a snack. The employee Nate was making fresh pretzels and my son was watching. When Nate noticed he asked if my son would like to make one. Nate then cleaned off an area and helped my 4 year old roll out dough to make a pretzel. Although, we threw the dough out after, it was a great experience for my son.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mini Pretzel Dogs Bucket
Worst experience ever. Employees were talking about inappropriate topics and it smelled like marijuana. Management is horrible.
Atmosphere: 1
Food: 1
Service: 1
When you first walk into the place, it's very appealing and clean. Then the curtain, so to speak, is drawn back, and you get to see the underlying truth.Customer Service is so boring, it's like we are an inconvenience to them. As they stand there and ask. What do you want.I asked how much the hot dog bits were. Reply. It's up on the board. Well, then I decided on getting them anyway but soon discovered that the dough is raw on the inside and the hotdogs are room temperature at best. Maybe it was just that one, but after 3 raw dough bites, I put them down.My husband got the sugared bites, and he said they were better than the burnt ones he got last time we went there. But that they were saturated in something so that the sugar that was poured over them would stick.Fortunately for me, I was able to heat my hotdog bites up after I got back home. Now cooked and nolonger raw, I ate them. Fortunately for them, I didn't get ill, or I would have called the health department.Neither I nor my husband will ever be going back to that place again.The people running the place must not eat there cause if they did, they'd have not served me raw hotdog pretzel bites, or maybe they would cause it would mean losing money.Then, when I said to my husband not to leave a tip, I got this look of disdain from the cashier.My suggestion would be to avoid this place. There's a nice Expensive restaurant right next door that you can spend your hard earned money at.
Atmosphere: 4
Food: 1
Service: 1
Although some of my pretzel bites were still raw the service with the young African American female was awesome! She was so friendly and I wish I caught her name but anyways a big shout out to her for being so nice to me & my parents when we stopped in.
Atmosphere: 4
Food: 3
Service: 5
I had an amazing time, the service is amazing! Having good customer service is such a rare thing now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño & Cheese Pretzel Dog, Mini Pretzel Dogs Bundle, Mini Pretzel Dogs, Sweet Almond Pretzel, Original Pretzel Nuggets Bucket
Not much seating but very nice staff and clean.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Original Pretzel Nuggets Bucket
Although some of my pretzel bites were still raw the service with the young African American female was awesome! She was so friendly and I wish I caught her name but anyways a big shout out to her for being so nice to me & my parents when we stopped in.
Atmosphere: 4
Food: 3
Service: 5
Workers did not wear gloves even when rolling out dough. Waited in line for a long time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Original
Restaurantji Recommends
best place good service
I was in the store a few days ago and everything was awesome. Servers were very helpful and friendly. They even made me a fresh pretzel without me asking! It was delicious. Agreat snack on a beautiful day!
Terrible and ridiculous customer service. She literally banged the box on the counter & said please don’t come back angrily. Extremely rude behaviour. Extremely rude staff. Shut this store off.
The pretzels were okay but I noticed the worker making the pretzels didn't have on any gloves or a hair net. Definitely not sanitary enough for me so I won't be purchasing from this location anymore.
Use to be so much better. Not serving half the men5
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