Just drove 20 minutes to get to a location that was 10 minutes from our house. Driver/owner, I believe, said it was because the GPS sent him that way. You should preplan a trip and not rely 100% on Google Maps. He was definitely not early as I was calling to see where he was at 1 minutes before start time. He the pulled up on the street next to the neighbors. Asked if he could back into the driveway due to an elderly rider. He was hesitant and said he was not a very good driver, which kind of scared me as a bus driver myself. We left the house at 6 minutes after starting time and back exactly 1 hour and 29 minutes for a 90 minute tour. Not happy at all with the experience.
Mark Anderson
Our recent encounter with this limo service was a complete disaster. From start to finish, it was a nightmare!Do Not Use them!The Platinum Limousine customer service was terrible, with unhelpful and rude staff.The limo they provided was in awful condition, dirty and smelly.Worst of all, the limo broke down during our company golf outing, leaving us stranded for an hour.7 Attempts, Yes 7! to contact the owner of the company for discussion were met with complete silence!We strongly urge anyone considering this service to steer clear. This was a horrendous experience, and I wouldn't wish it on anyone. One star is too generous!
Jesse Maher
Best experience I've had with any of this type of service. Owner was super helpful with all our needs. Overall I would recommend highly!!
J B
DO NOT HIRE THIS COMPANY. THEY WILL BAIL LAST MINUTE AND RUIN YOUR PLANS.
Nancy Barth
Not very professional when you bail an hour after pickup time.
Jaycee Krick
Very unprofessional driver that made the entire bus feel uncomfortable. The bus was also dirty and smelled bad. Would not recommend in the Bismarck, ND area.
TyAnna Langer
Overall super disappointing and even embarrassing to have invited friends/ family without us. For the 1.5 hour schedule Christmas light tour we weaved around a few great lights but the majority of them were a string of lights at a random house. For the 1.5 tour that turned into 2 because our bus broke down in Mandan we probably spent maybe 30 mins of that actually looking at lights. The bus smelled extremely strongly of exhaust and the ride was super harsh as it had an airbag out. Every time we hit a bump, sending the kids on board airborne. Every time the driver got a text or call it blared loudly all over the entire vehicle almost like a super hero theme song at a volume that had every single person covering their ears for dear life. The weather was icy but the driver really didn’t seem to care. I think we almost got into an accident 4 separate times. 1 of which was definitely not his fault but the other 3 could have been avoided by driving more cautiously with the conditions in mind. Every time he almost got into an accident he started yelling in the bus things that were not appropriate for the 11 young children with us on the light tour. Messaged the owner and he didn’t care at all and made excuse after excuse and told me I’m the first person to complain….doubt it.. Not worth the money we paid, won’t do it again, won’t be recommending it to anyone. Don’t waste your money here
ALUCARDBOND007 Gaming
Best party Bus in town! Driver is awesome and makes sure everyone has great time! Always on time too! I would rate 10 ten stars if an option!
Kat B
This experience was awful, he was late and he overcharged and try to scam us. He kicked two of us off with no regards for safety or where we were. Do not give them any business because frankly they don’t deserve it.
Swaggy Dee
Never showed up. Guy apparently fell asleep and forgot to pick us up. Was gonna be my first party bus and never showed up. Happy birthday to me…
Don’t get anything due to this buisness any busses or anything Facebook released a post just now about how they made a $600 deposit and they didn’t answer nor did the bus show for 35+ party.
Hannah Miller
Didn’t show up. Complete waste of time. Made us wait for over an hour and wouldn’t answer the phone.
bianca abrego
never showed up. don’t give them any business
Brandee Timpe
We were to be given 2-for-1 drink tickets...bus shows up with no tickets and claims they were out. The bus driver didn't even know where to look for them so obviously they had no intentions of handing out tickets. I asked for a partial refund or to stay out later and they didn't want to work with us at all. We tipped the bus driver from the start and thought they would be willing to work with us but that was definitely not the case. Apparently 2-for-1 drink tickets are just a "perk"...I will never book with this company again. I'll gladly give my money to a company will to work with or compensate for their mistake.
Rayva Lynne
We use Platinum for all our party bus needs. They are by far the best in Bismarck/Mandan, best price, best bus and best drivers.Also other companies jack up rates the day of your event, Platinum gives you a flat rate. 10/10 recommend, you won’t be disappointed!!
Just drove 20 minutes to get to a location that was 10 minutes from our house. Driver/owner, I believe, said it was because the GPS sent him that way. You should preplan a trip and not rely 100% on Google Maps. He was definitely not early as I was calling to see where he was at 1 minutes before start time. He the pulled up on the street next to the neighbors. Asked if he could back into the driveway due to an elderly rider. He was hesitant and said he was not a very good driver, which kind of scared me as a bus driver myself. We left the house at 6 minutes after starting time and back exactly 1 hour and 29 minutes for a 90 minute tour. Not happy at all with the experience.
Our recent encounter with this limo service was a complete disaster. From start to finish, it was a nightmare!Do Not Use them!The Platinum Limousine customer service was terrible, with unhelpful and rude staff.The limo they provided was in awful condition, dirty and smelly.Worst of all, the limo broke down during our company golf outing, leaving us stranded for an hour.7 Attempts, Yes 7! to contact the owner of the company for discussion were met with complete silence!We strongly urge anyone considering this service to steer clear. This was a horrendous experience, and I wouldn't wish it on anyone. One star is too generous!
Best experience I've had with any of this type of service. Owner was super helpful with all our needs. Overall I would recommend highly!!
DO NOT HIRE THIS COMPANY. THEY WILL BAIL LAST MINUTE AND RUIN YOUR PLANS.
Not very professional when you bail an hour after pickup time.
Very unprofessional driver that made the entire bus feel uncomfortable. The bus was also dirty and smelled bad. Would not recommend in the Bismarck, ND area.
Overall super disappointing and even embarrassing to have invited friends/ family without us. For the 1.5 hour schedule Christmas light tour we weaved around a few great lights but the majority of them were a string of lights at a random house. For the 1.5 tour that turned into 2 because our bus broke down in Mandan we probably spent maybe 30 mins of that actually looking at lights. The bus smelled extremely strongly of exhaust and the ride was super harsh as it had an airbag out. Every time we hit a bump, sending the kids on board airborne. Every time the driver got a text or call it blared loudly all over the entire vehicle almost like a super hero theme song at a volume that had every single person covering their ears for dear life. The weather was icy but the driver really didn’t seem to care. I think we almost got into an accident 4 separate times. 1 of which was definitely not his fault but the other 3 could have been avoided by driving more cautiously with the conditions in mind. Every time he almost got into an accident he started yelling in the bus things that were not appropriate for the 11 young children with us on the light tour. Messaged the owner and he didn’t care at all and made excuse after excuse and told me I’m the first person to complain….doubt it.. Not worth the money we paid, won’t do it again, won’t be recommending it to anyone. Don’t waste your money here
Best party Bus in town! Driver is awesome and makes sure everyone has great time! Always on time too! I would rate 10 ten stars if an option!
This experience was awful, he was late and he overcharged and try to scam us. He kicked two of us off with no regards for safety or where we were. Do not give them any business because frankly they don’t deserve it.
Never showed up. Guy apparently fell asleep and forgot to pick us up. Was gonna be my first party bus and never showed up. Happy birthday to me…
Restaurantji Recommends
Don’t get anything due to this buisness any busses or anything Facebook released a post just now about how they made a $600 deposit and they didn’t answer nor did the bus show for 35+ party.
Didn’t show up. Complete waste of time. Made us wait for over an hour and wouldn’t answer the phone.
never showed up. don’t give them any business
We were to be given 2-for-1 drink tickets...bus shows up with no tickets and claims they were out. The bus driver didn't even know where to look for them so obviously they had no intentions of handing out tickets. I asked for a partial refund or to stay out later and they didn't want to work with us at all. We tipped the bus driver from the start and thought they would be willing to work with us but that was definitely not the case. Apparently 2-for-1 drink tickets are just a "perk"...I will never book with this company again. I'll gladly give my money to a company will to work with or compensate for their mistake.
We use Platinum for all our party bus needs. They are by far the best in Bismarck/Mandan, best price, best bus and best drivers.Also other companies jack up rates the day of your event, Platinum gives you a flat rate. 10/10 recommend, you won’t be disappointed!!