I ordered a cheese steak very small and fries. They gave me 6 fries very disappointed for my 30. Something dollars I spent never
Food: 1
Service: 1
Dan Cheesman
So the photo is a $10.50 half a Buffalo Chicken Cheesesteak. Maybe we are spoiled around this area. This is weak. Then we get the order home and it’s short. They forget 2 orders tostados and both were asked to have no beans. Both had beans. Had taco Pastors and a taco salad which were ok.
Food: 3
Service: 4
frank devita
I was a customer for 15+yrs of the original DiLisi’s owned by founder Sal DiLisi. Unfortunately the new “Leaser”either decided to call himself “Sal” or it’s a coincidence they possess the same name.It’s very sad that a little hometown monument has been ruiined to no end. The quality of the food has declined,no longer are products fresh nor are the freshest ingredients used as once was. The prices have rises & the products& customer service has completely failed. My last order I was delivered a an overcooked white broccoli pizza where the broccoli was almost brown! After calling the restaurant to inform them of such & that I had waited over an he for the delivery they offered to deliver another plzza. By this time is was already late & I just requested a refund but the manager in a rude way stated that the owner doesn’t offer refunds. I stated my case & he then informed me again in a rude manner that the owner would return my refund to my home personally as though I was supposed to be frightened! After 10mins I receive a phone call from the manager stating that I can keep the pizza & I will be refunded. It’s been approx. (2) weeks & no refund was issued. At this point they can keep the refund if they are in that dire of a need for money/business. No longer was the refund my issue as I chalked it up to a loss but the point in how this new renter is treating people. I called approx a week later just to hear that they refunded me. The manager than said he would make sure refund was rectified & he would call me when rectified. As expected I never received a refund nor a phone call. I am only writing this because I feel the people deserve to know that no longer is the respect of the customer like if the Sal DiLisi days but of a rude arrogant person who has zero respect for the people that pay his bills.I’m sure his story will be of a different tune but I have no other reason to post this other than to inform everyone not to support a business that is willing to lie & deceive the same people that keep their doors opened. I’m co dude trim not the only negative post that has been submitted & hopefully the people will not support this bully & support another local business who appreciate their customers. If the new management reads this post please do not attempt to now offer me the refund,you can keep it, appears you need need it more. Ty
Food: 1
Service: 1
Linda B
Always fresh and well prepared meals,sides and more! Clean and friendly atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Salad Pizza, House Salad, Italian
Louis Harvey
Honestly, we’ve tried to give them multiple chances but this time is the last. We ordered a salad pizza, a Hawaiian. And broccoli bites. They showed up with the salad, which was the worst salad pizza I’ve ever seen. The broccoli bites, had about 4 bites, and they forgot our Hawaiian pie.When I called, they tried arguing, and I said your service Is horrible.An hour later, I got my late pie. It was cold
Atmosphere: 1
Food: 1
Service: 1
Nancy Schafer
Definitely things have changed in this establishment. The table had a tacky feeling and the salt and pepper shakers were tacky feeling also kinda like built up grease on them.
Atmosphere: 3
Food: 4
Service: 5
Tonia Hall
Today my co-workers ordered food. Due to a fire in town the driver was lost and showed up 2 hours later. My co- worker complained and they wanted to give 15% discount. When she asked about a refund they sent the driver back who was lost in the first to came back and get the food. We work at a big company that supports that orders alot from this restaurant, but not anymore.
Food: 1
Service: 1
Pinkheart
Today my co-workers ordered food. Due to a fire in town the driver was lost and showed up 2 hours later. My co- worker complained and they wanted to give 15% discount. When she asked about a refund they sent the driver back who was lost in the first to came back and get the food. We work at a big company that supports that orders alot from this restaurant, but not anymore.
Food: 1
Service: 1
Tammy Haenn
Such a disappointment! We recently visited because we have enjoyed the takeout food. I ordered bruschetta. When it came, not only could I not bite it, I couldn’t get a fork to go in it. When I showed the waiter and asked to have it taken away, the waiter took it. No apology, no visit from a manager. A while later, he came to ask if I wanted something else. My son in law ordered a calamari appetizer and never got it. The waiters are not in the dining room to attend to any needs, but disappear into the kitchen. Ours made one quick stop for refills, then appeared again to bring our bill. Horrible service for a dine in restaurant.
Randall Diedrichson
Their Chicken Diablo Pizza is straight bussin'. One of my favorite pizzas ever, Definitely try it you enjoy a little heat. Their pricing is a little high but they do have great dinner menu options that smack too. Their Delivery times suck for sure but have slightly improved as of recent orders but not holding my breath.Parking: Parking lot has more pot holes than philly and must have been designed by the mob or a blind person.
Absolutely disgusting! French fries tasted like fried shrimp. The cheese steaks were so Chewy and burnt for $14.50 Nope Never ever will order from here again! I even left a Facebook message about this which they read but never responded to. I had to warn
Atmosphere: 1
Food: 1
Service: 1
Tiffany C
Ordered takeout...a pizza and wings...pizza was good...wings were horrible (definitely not their specialty) front counter clerk was nice
Nick
Cheesestake was disgusting had to throw out and get Wendys instead. Never again will I try this place.
Reen Martinez
Absolutely disgusting! French fries tasted like fried shrimp. The cheese steaks were so Chewy and burnt for $14.50 Nope Never ever will order from here again! I even left a Facebook message about this which they read but never responded to. I had to warn
Atmosphere: 1
Food: 1
Service: 1
Stan L
What a disappointment. DiLisi Restaurant use to be our favorite Italian restaurant in the Bridgeton area. We have been going there since 2012. However, my last few takeout experiences were not pleasant. Missing items, like the missing large order of marinara sauce from this order, is now becoming routine. I understand that prices have to go up because of today's inflation. However, shrinking the portions to sizes that will leave you hungry, while raising prices, is getting greedy. We have ordered the same combination several times in the past, which usually resulted in leftovers. However, after paying over $50 for two people and receiving substantially smaller portions, my wife had to make extra food to satisfy our appetite. The drastic change in service and food quality is starting to make us believe that this restaurant has a new owner and/or manager. It is time to start looking for a new restaurant.
I ordered a cheese steak very small and fries. They gave me 6 fries very disappointed for my 30. Something dollars I spent never
Food: 1
Service: 1
So the photo is a $10.50 half a Buffalo Chicken Cheesesteak. Maybe we are spoiled around this area. This is weak. Then we get the order home and it’s short. They forget 2 orders tostados and both were asked to have no beans. Both had beans. Had taco Pastors and a taco salad which were ok.
Food: 3
Service: 4
I was a customer for 15+yrs of the original DiLisi’s owned by founder Sal DiLisi. Unfortunately the new “Leaser”either decided to call himself “Sal” or it’s a coincidence they possess the same name.It’s very sad that a little hometown monument has been ruiined to no end. The quality of the food has declined,no longer are products fresh nor are the freshest ingredients used as once was. The prices have rises & the products& customer service has completely failed. My last order I was delivered a an overcooked white broccoli pizza where the broccoli was almost brown! After calling the restaurant to inform them of such & that I had waited over an he for the delivery they offered to deliver another plzza. By this time is was already late & I just requested a refund but the manager in a rude way stated that the owner doesn’t offer refunds. I stated my case & he then informed me again in a rude manner that the owner would return my refund to my home personally as though I was supposed to be frightened! After 10mins I receive a phone call from the manager stating that I can keep the pizza & I will be refunded. It’s been approx. (2) weeks & no refund was issued. At this point they can keep the refund if they are in that dire of a need for money/business. No longer was the refund my issue as I chalked it up to a loss but the point in how this new renter is treating people. I called approx a week later just to hear that they refunded me. The manager than said he would make sure refund was rectified & he would call me when rectified. As expected I never received a refund nor a phone call. I am only writing this because I feel the people deserve to know that no longer is the respect of the customer like if the Sal DiLisi days but of a rude arrogant person who has zero respect for the people that pay his bills.I’m sure his story will be of a different tune but I have no other reason to post this other than to inform everyone not to support a business that is willing to lie & deceive the same people that keep their doors opened. I’m co dude trim not the only negative post that has been submitted & hopefully the people will not support this bully & support another local business who appreciate their customers. If the new management reads this post please do not attempt to now offer me the refund,you can keep it, appears you need need it more. Ty
Food: 1
Service: 1
Always fresh and well prepared meals,sides and more! Clean and friendly atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Salad Pizza, House Salad, Italian
Honestly, we’ve tried to give them multiple chances but this time is the last. We ordered a salad pizza, a Hawaiian. And broccoli bites. They showed up with the salad, which was the worst salad pizza I’ve ever seen. The broccoli bites, had about 4 bites, and they forgot our Hawaiian pie.When I called, they tried arguing, and I said your service Is horrible.An hour later, I got my late pie. It was cold
Atmosphere: 1
Food: 1
Service: 1
Definitely things have changed in this establishment. The table had a tacky feeling and the salt and pepper shakers were tacky feeling also kinda like built up grease on them.
Atmosphere: 3
Food: 4
Service: 5
Today my co-workers ordered food. Due to a fire in town the driver was lost and showed up 2 hours later. My co- worker complained and they wanted to give 15% discount. When she asked about a refund they sent the driver back who was lost in the first to came back and get the food. We work at a big company that supports that orders alot from this restaurant, but not anymore.
Food: 1
Service: 1
Today my co-workers ordered food. Due to a fire in town the driver was lost and showed up 2 hours later. My co- worker complained and they wanted to give 15% discount. When she asked about a refund they sent the driver back who was lost in the first to came back and get the food. We work at a big company that supports that orders alot from this restaurant, but not anymore.
Food: 1
Service: 1
Such a disappointment! We recently visited because we have enjoyed the takeout food. I ordered bruschetta. When it came, not only could I not bite it, I couldn’t get a fork to go in it. When I showed the waiter and asked to have it taken away, the waiter took it. No apology, no visit from a manager. A while later, he came to ask if I wanted something else. My son in law ordered a calamari appetizer and never got it. The waiters are not in the dining room to attend to any needs, but disappear into the kitchen. Ours made one quick stop for refills, then appeared again to bring our bill. Horrible service for a dine in restaurant.
Their Chicken Diablo Pizza is straight bussin'. One of my favorite pizzas ever, Definitely try it you enjoy a little heat. Their pricing is a little high but they do have great dinner menu options that smack too. Their Delivery times suck for sure but have slightly improved as of recent orders but not holding my breath.Parking: Parking lot has more pot holes than philly and must have been designed by the mob or a blind person.
Restaurantji Recommends
Absolutely disgusting! French fries tasted like fried shrimp. The cheese steaks were so Chewy and burnt for $14.50 Nope Never ever will order from here again! I even left a Facebook message about this which they read but never responded to. I had to warn
Atmosphere: 1
Food: 1
Service: 1
Ordered takeout...a pizza and wings...pizza was good...wings were horrible (definitely not their specialty) front counter clerk was nice
Cheesestake was disgusting had to throw out and get Wendys instead. Never again will I try this place.
Absolutely disgusting! French fries tasted like fried shrimp. The cheese steaks were so Chewy and burnt for $14.50 Nope Never ever will order from here again! I even left a Facebook message about this which they read but never responded to. I had to warn
Atmosphere: 1
Food: 1
Service: 1
What a disappointment. DiLisi Restaurant use to be our favorite Italian restaurant in the Bridgeton area. We have been going there since 2012. However, my last few takeout experiences were not pleasant. Missing items, like the missing large order of marinara sauce from this order, is now becoming routine. I understand that prices have to go up because of today's inflation. However, shrinking the portions to sizes that will leave you hungry, while raising prices, is getting greedy. We have ordered the same combination several times in the past, which usually resulted in leftovers. However, after paying over $50 for two people and receiving substantially smaller portions, my wife had to make extra food to satisfy our appetite. The drastic change in service and food quality is starting to make us believe that this restaurant has a new owner and/or manager. It is time to start looking for a new restaurant.