431 Main St, East Orange
The owner of this establishment is extremely rude and has no idea what hospitality is. First time going couldn't get in during business hours. Sign said KNOCK HARD or call for entry. Did both to no response. Called other location. They called and said the person would open the door. Another 5 minutes go by. I finally get to enter and he picks up the phone to make a call. He made the call to tell someone their food was ready to pick up. I said, hi, how are you today? I was banging on the door and calling. His response was ,yeah, I heard you. No apology. I mentioned his non hospitable attitude and he scoffed at me and asked what I wanted. I said nothing and left. What in the world. One of the worst experiences I've had at a restaurant. I never even placed an order after waiting 20 minutes to get inside.
The best soul food I have ever had. Can't wait to go back
Beautiful. I picked this restaurant for breakfast during my visit to East Orange. It was great. The grits were perfect! Staff was exceptional!
Food is tasty and seasoned just right. I especially like how the service is prompt. When they give you a time frame that your food will be ready it's ready when you getthere.Not like some places I'm not going to say any names....
Food is delicious but I was charged a $7 difference for lunch then dinner . Dinner being one extra fish a cornbread … my dad and I have always supported this place but I’m done … not going back
Ordered barbecue chicken w/ Mac & cheese candied yams and a side order of whiting. Unfortunately I only enjoyed the corn bread everything else didn’t do it for me. However that’s just my experience! Give a try maybe you will have better luck than me.
I’ve been coming here for a few years now the place needs a MAJOR deep clean it smells like piss in the foyer. I love the food but can’t help but think of the overall cleanliness. Get all hands on deck and scrub everything down and get a good scent going.
We got one turkey wing dinner and one frid chicken dinner . The Mac and cheese was not good at all. Not sure what season or cheese they use. But I didn't enjoy it at all. The potatoes salad was okay not great but eat able unlike Mac and cheese. Turkey wing was not fresh at all. Fried chicken was okay didn't like the season very much. Yams was pretty good. However will not be returning back for a second time.
I ordered via Uber eats.It didn’t charge my card. I attempted to call this restaurant directly several times. It rang once then call terminated. When I tried the alternate # listed, busy signal for an hour.This is SO UNACCEPTABLE‼️‼️‼️‼️‼️I’d LOVE to support our own BUT this is poor service.And I had my heart set on soul food.Happy Mother’s Day to me ???
We have literally been eating lunch and dinner from here all week and it has been consistently SCRUMPTIOUS!!!!!! Everything is so tasty, done so well and they are so patient and professional! LOVE IT
I went and got the baked turkey wings dinner with the baked Mac and yams and my partner got the fried chicken with Mac and yams . The fried chicken was fried fresh and very delicious.. and the turkey wings were tender and nicely seasoned .. but my sides were not so good.. the Mac was over cooked and had no taste at all ... and the yams didn’t taste like they were cut fresh .. I will try again one day .. and maybe get the potato salad ....oh yeah I almost forgot we both had fried whiting sandwiches !!! And those were cooked to perfection. Definitely freshly made .
The portions are d for the price they charge. The food quality had gone down. No I rate it at hit or miss. The customer service has never been there strong pointI hope they get it together, there are not alot if soul food restaurants I would like to continue to support them.
Attempted to order from this place via Uber Eats app only for these morons to cancel my order an hour later without explanation. I will never attempt to order from these people again.
I’m ready to say they seriously have the best fried whiting I’ve ever had. I’ve ordered whiting from them 3 or 4 times and it’s the same good taste and quality every time. I just finished eating a piece and had to write this review right after. Btw the manager Mark is a gem! Always polite. Always helpful.
I never ever do reviews, but I am new to the area and I was struggling to find good food but I found the perfect spot with Soul Food Factory! The food was soooo good it put me to sleep lol. 10/10 I recommend!! Amazing food and fast, great service!
431 Main St, East Orange, NJ 07018