I went through the drive-through to purchase just a few burgers, no onions as I always get because I can’t eat them. I can’t digest them and the person with me is allergic to them so I specifically said no onions, ketchup only. But when I got my order it had ketchup and onions. I went back to the drive-through explained it and the manager and the three people that were there Had attitudes it was disgusting. I’m not gonna drive all the way back there just to get anything for free. I was willing to pay for it all over again just so that it was correct and the receipt didn’t say it but I said it multiple times, and the person in the car heard me say it as well . How is the customer who can’t digest it and I never get it and I come there often wrong?Dietary restrictions: There is an allergic reaction to onions and a digestive issue for onions for me personally. No one wanted to end up in the hospital. Nor did I want to spend hours in the bathroom because I ate something that I know my body cannot digest properly.
Food: 2
Service: 1
Recommended dishes: Sliders
Thea Moss
Went on a Saturday waited in the drive thru line for 30 minutes only 4 cars ahead. Service is seriously lacking.
Atmosphere: 1
Food: 3
Service: 1
Deanna Thompson
The staff were friendly. Its not the cleanest white castle I've been to.
Atmosphere: 3
Food: 3
Service: 3
Keisha
The milkshake was delicious with the eight-piece chicken ring.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Ring
Dominique Taylor
I don't understand why you cannot order " no onions" on Uber Eats. That has always been an option. It may be a pain as an employee but its always been an option for the consumer. In the description it says there is no way to remove onions. If I walk into ANY White Castle and order no onions, they will do their best to have no onions on my order. This is my second time ordering from this location. The first time was in person, through the drive thru and I always order no onions and I was accommodated with no problems. It was actually a very good experience and I gave a great review. Had to update that. I spent over $50 on a meal for my family and can't even order exactly what I want? That doesn't sound right as a business or a consumer. Never again.
Atmosphere: 1
Food: 1
Service: 1
Zakir Brantley
The food made me sick i hate this white castle on south orange
Atmosphere: 1
Food: 1
Service: 1
Mary Regetz
Awesome staff!
Atmosphere: 5
Food: 5
Service: 5
Mary Owens
Awesome service.
Atmosphere: 5
Food: 5
Service: 5
Ran-d Roberts
I asked to use the bathroom, and I was told I have to be a customer.. Even though I have been there several times.. Then they made fun of a homeless guy outside of the restaurant.. People don't understand today you up. Tomorrow you down.. You never know when it's your turn, be careful ho you treat people..
Atmosphere: 2
Service: 2
Kim Armstrong
White Castle never changes. I love the Gooie butter cake on a stick.
Recommended dishes: Hot Dog, Onion Rings, French Fries with Cheese Cal 400-410, Crave Feast Meal, Chicken Rings Cal 320 470 1050, Crispy Chicken Breast Slider Cal 230, Waffle Slider, Panko Fish Slider Cal 340-350, Fish Slider, Double Cheese Slider, Breakfast Slider, Orange Juice Cal 140, Double Cheese Slider Cal 300-330, Sliders, Chicken Ring, Strawberry
I went through the drive-through to purchase just a few burgers, no onions as I always get because I can’t eat them. I can’t digest them and the person with me is allergic to them so I specifically said no onions, ketchup only. But when I got my order it had ketchup and onions. I went back to the drive-through explained it and the manager and the three people that were there Had attitudes it was disgusting. I’m not gonna drive all the way back there just to get anything for free. I was willing to pay for it all over again just so that it was correct and the receipt didn’t say it but I said it multiple times, and the person in the car heard me say it as well . How is the customer who can’t digest it and I never get it and I come there often wrong?Dietary restrictions: There is an allergic reaction to onions and a digestive issue for onions for me personally. No one wanted to end up in the hospital. Nor did I want to spend hours in the bathroom because I ate something that I know my body cannot digest properly.
Food: 2
Service: 1
Recommended dishes: Sliders
Went on a Saturday waited in the drive thru line for 30 minutes only 4 cars ahead. Service is seriously lacking.
Atmosphere: 1
Food: 3
Service: 1
The staff were friendly. Its not the cleanest white castle I've been to.
Atmosphere: 3
Food: 3
Service: 3
The milkshake was delicious with the eight-piece chicken ring.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Ring
I don't understand why you cannot order " no onions" on Uber Eats. That has always been an option. It may be a pain as an employee but its always been an option for the consumer. In the description it says there is no way to remove onions. If I walk into ANY White Castle and order no onions, they will do their best to have no onions on my order. This is my second time ordering from this location. The first time was in person, through the drive thru and I always order no onions and I was accommodated with no problems. It was actually a very good experience and I gave a great review. Had to update that. I spent over $50 on a meal for my family and can't even order exactly what I want? That doesn't sound right as a business or a consumer. Never again.
Atmosphere: 1
Food: 1
Service: 1
The food made me sick i hate this white castle on south orange
Atmosphere: 1
Food: 1
Service: 1
Awesome staff!
Atmosphere: 5
Food: 5
Service: 5
Awesome service.
Atmosphere: 5
Food: 5
Service: 5
I asked to use the bathroom, and I was told I have to be a customer.. Even though I have been there several times.. Then they made fun of a homeless guy outside of the restaurant.. People don't understand today you up. Tomorrow you down.. You never know when it's your turn, be careful ho you treat people..
Atmosphere: 2
Service: 2
White Castle never changes. I love the Gooie butter cake on a stick.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Great foodKid-friendliness: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Slider
Dietary restrictions: Impossible burgers!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Onion Rings, French Fries with Cheese Cal 400-410, Crave Feast Meal, Chicken Rings Cal 320 470 1050, Crispy Chicken Breast Slider Cal 230, Waffle Slider, Panko Fish Slider Cal 340-350, Fish Slider, Double Cheese Slider, Breakfast Slider, Orange Juice Cal 140, Double Cheese Slider Cal 300-330, Sliders, Chicken Ring, Strawberry
Smells like
Atmosphere: 1
Food: 1
Service: 1
❗️❗️❗️
Atmosphere: 5
Food: 5
Service: 5
Great burgers? Been eating here since the 60s?? ?
Atmosphere: 5
Food: 5
Service: 5