Rating it two stars. My previous experiences at this location were positive, but I've noticed a significant inconsistency in the quality of their tea, largely dependent on the staff. While some employees excel at crafting the perfect drink, there's one male staff member who consistently falls short. Not only is his bubble tea preparation subpar, but I also have concerns about his cleanliness. Whenever he prepares my order, I've observed questionable practices, such as unsanitary handling of the tea and using tap water for mixing. It's disappointing to see a once-favorite spot compromised by a lack of basic hygiene, particularly due to this individual's presence.
I really love the dirty brown sugar milk tea they sell. I get it every time and never get sick of it! I recommend the white pearl topping. Also, the waffle is pretty good too.
If there's anything that can be said, it's that the staff at this location are GREAT!!! Every one of them were great! I came in and wanted to try something on the menu that I wanted "altered" a bit and they all pitched in on how to make it work and what would make it better. I loved what they had made and if I could give it more stars, I would!
Christy Liu
Drinks are decent but the staff here needs to be retrained
Andrian Kuch
Great bubble tea place with very friendly people !
Atmosphere: 5
Food: 5
Service: 5
soft pillow
great prices and fantastic drinks! music selection was great and the employees were very friendly with me as i
Atmosphere: 5
Food: 5
Service: 5
Lauren McCoy
Good drinks. Can’t fight that. But I agree with a lot of comments I’m seeing, the staff is not friendly.
Glen Park
Great selection of tea and texture on bubbles, but the staff needs training they are
Atmosphere: 3
Food: 4
Service: 3
Tammy C.
Looooovvvvveeeeeeee this place! Been going here for years. Their tea is top of the line ahead of many bubble tea places. No regrets here!!My favorites:- passion fruit green tea with coconut jelly - green milk tea with white pearls
Bluenito
The inside was inviting and very modern. Their signs made it easy to order and had lots of enticing options. I ordered their brown sugar milk foam tea and it was stellar! I also got a matcha bubble waffle with strawberry and vanilla ice cream. That was also extremely good. Would definitely reccomend checking this place out!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bubble Waffle with Vanilla Ice Cream
a bit on the sweet end I think if they work on their ratios a bit this place is would be pretty good if you like your stuff extra sweet this might suit your taste. would come and maybe get 50% next time
Liana P.
i've been here before and liked it however my most recent visit the boba came out absolutely disgusting! Could not drink it and the girl with braces at the register was on her phone texting while taking my friend and I's order. Overall very rude service and bad product!
Suzan Serrano
It was pretty good. Not super friendly people I'm used to meeting at boba shops.
Atmosphere: 5
Food: 5
Service: 4
Raymond Lin
A bit of a trek to get there bc of traffic, parking, long line, but it's worth it. All the ingredients are fresh. The employees knows what they're doing. Everything there us delicious. You can't go wrong with anything.Parking: The parking can be a bit limited bc there's so many stores there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bubble Waffle with Vanilla Ice Cream, Pearl
Dale W
So I frequent here every ~3 weeks. 90% time no issues. But days like today just annoy me a bit. So I get1 of 2 things every time depending on time of day. Either a Milk foam dirty brown sugar milk tea or the non tea version. Both are same priced. Yet today i was charged extra $1 for whole milk put in....Like what...And I stopped getting bubbles once they started charging for it. Before that happened though, I asked for no bubbles once, and guess what. They charged me an extra $1 to not put the bubbles in. Each time I asked why this charge makes sense the worker just looked at me and said that's just the way it is. I would say stuff like this happened a total of 4-5 times over the last year. Just the little details bother me the most. First time I had to write a review. Service wasn't "bad". Just doesn't seem to know or care to give an accurate answer or explanation for a price discrepancy.
Rating it two stars. My previous experiences at this location were positive, but I've noticed a significant inconsistency in the quality of their tea, largely dependent on the staff. While some employees excel at crafting the perfect drink, there's one male staff member who consistently falls short. Not only is his bubble tea preparation subpar, but I also have concerns about his cleanliness. Whenever he prepares my order, I've observed questionable practices, such as unsanitary handling of the tea and using tap water for mixing. It's disappointing to see a once-favorite spot compromised by a lack of basic hygiene, particularly due to this individual's presence.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Bubble Waffle with Vanilla Ice Cream, Sugar Milk, Milk Foam
I really love the dirty brown sugar milk tea they sell. I get it every time and never get sick of it! I recommend the white pearl topping. Also, the waffle is pretty good too.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bubble Waffle with Vanilla Ice Cream, Sugar Milk, Pearl, Milk Foam
If there's anything that can be said, it's that the staff at this location are GREAT!!! Every one of them were great! I came in and wanted to try something on the menu that I wanted "altered" a bit and they all pitched in on how to make it work and what would make it better. I loved what they had made and if I could give it more stars, I would!
Drinks are decent but the staff here needs to be retrained
Great bubble tea place with very friendly people !
Atmosphere: 5
Food: 5
Service: 5
great prices and fantastic drinks! music selection was great and the employees were very friendly with me as i
Atmosphere: 5
Food: 5
Service: 5
Good drinks. Can’t fight that. But I agree with a lot of comments I’m seeing, the staff is not friendly.
Great selection of tea and texture on bubbles, but the staff needs training they are
Atmosphere: 3
Food: 4
Service: 3
Looooovvvvveeeeeeee this place! Been going here for years. Their tea is top of the line ahead of many bubble tea places. No regrets here!!My favorites:- passion fruit green tea with coconut jelly - green milk tea with white pearls
The inside was inviting and very modern. Their signs made it easy to order and had lots of enticing options. I ordered their brown sugar milk foam tea and it was stellar! I also got a matcha bubble waffle with strawberry and vanilla ice cream. That was also extremely good. Would definitely reccomend checking this place out!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bubble Waffle with Vanilla Ice Cream
Restaurantji Recommends
a bit on the sweet end I think if they work on their ratios a bit this place is would be pretty good if you like your stuff extra sweet this might suit your taste. would come and maybe get 50% next time
i've been here before and liked it however my most recent visit the boba came out absolutely disgusting! Could not drink it and the girl with braces at the register was on her phone texting while taking my friend and I's order. Overall very rude service and bad product!
It was pretty good. Not super friendly people I'm used to meeting at boba shops.
Atmosphere: 5
Food: 5
Service: 4
A bit of a trek to get there bc of traffic, parking, long line, but it's worth it. All the ingredients are fresh. The employees knows what they're doing. Everything there us delicious. You can't go wrong with anything.Parking: The parking can be a bit limited bc there's so many stores there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bubble Waffle with Vanilla Ice Cream, Pearl
So I frequent here every ~3 weeks. 90% time no issues. But days like today just annoy me a bit. So I get1 of 2 things every time depending on time of day. Either a Milk foam dirty brown sugar milk tea or the non tea version. Both are same priced. Yet today i was charged extra $1 for whole milk put in....Like what...And I stopped getting bubbles once they started charging for it. Before that happened though, I asked for no bubbles once, and guess what. They charged me an extra $1 to not put the bubbles in. Each time I asked why this charge makes sense the worker just looked at me and said that's just the way it is. I would say stuff like this happened a total of 4-5 times over the last year. Just the little details bother me the most. First time I had to write a review. Service wasn't "bad". Just doesn't seem to know or care to give an accurate answer or explanation for a price discrepancy.