Purchased a buy one get one free promotion on the subway app. Pickup at this locationShowed up at the store for pickup and they wouldn’t give me my second sandwiche.The owner was at home so I asked to talk to her. Owner said they don’t do buy one get one free even though the app let me order it. She just kept repeating that the app shouldn’t have let me do that. She made it my problemWouldn’t give a refund. She hung up and left the teenager there to deal with the fact she didn’t notify corporate that her store doesn’t participate.Horrible customer service and a coward of an owner. Steer clear of this location
Atmosphere: 1
Food: 1
Service: 1
Frances Rice
No fresh sliced meat as employee was not old enough to run
Atmosphere: 3
Food: 3
Service: 3
Sreekar V
Would love to give minus rating if it’s possible! this store always close around 7:30 pm even though 9 pm is closing time! Its horrible service
Zahra Ines
Come to this subway! Great experience!I've been seeing some of these reviews but have had a very different experience than what I'm seeing on here. When I walked in the girl making sandwiches smiled at me and told me she'd be right with me. There was a long line and not many people to make the sandwiches but I felt so much compassion for this young girl because she was working hard and making sure everyone was getting there sandwiches as quickly and neatly as possible. When I ordered she was kind to me and very helpful. And plus the food is delicious and the place is very clean. 10/10. Would recommend.
Suzanne Felsing
There was no acknowledgement that we were even standing there to place an order. No "Hello". No "I'll be right with you", etc. The person just continued to go about filling on line orders. We waited 20 to 30 minutes before the 1 employee in the shop said anything to us. The person, while working hard, was not pleasant to anyone that came in. We felt like we were in trouble for just being there. The place needs more employees and needs to work on their public interaction. We won't be going back to this subway.
Atmosphere: 2
Food: 2
Service: 1
Chris Cort
Place is good , but im here on a Sunday at 8 pm , on the door it says it's open till 9pm on Sundays..and it's closed. I'm made this mistake may times with this place . They close earlier then they say on the door or on Google.
Iz
meat from a warming station on stale bread with prepackaged vegetables heated in a microwave. Subway: Eat Fresh!
Silvia Gusman
The meatball is our favorite sandwich, forever.
bella
meat from a warming station on stale bread with prepackaged vegetables heated in a microwave. Subway: Eat Fresh!
Izabella
meat from a warming station on stale bread with prepackaged vegetables heated in a microwave. Subway: Eat Fresh!
I've gone to this subway three times already and I've only been served once. I don't know what's going on but this subway has an employee or manager that closes the place down at 7 pm according to her today 9/6/2022. I arrived before at 646 and they were closed already with the lady walking out and locking the door. And then today at 710 with her mopping the floor but the door was not locked and who I believe her boyfriend or male friend waiting for her. It says on the hours at the store and on the website 8 pm is the time they closed. If they are closed at 7 pm they should have this posted somewhere. And they should have the door locked with non employed people out of the restaraunt. This is rediculous and unprofessional. I do not recommend anyone go here unless it's the middle of the day and this young lady is not working.
Marci A.
It was a fine place before but the new owners absolutely don't how to run a business! They close whenever they want, don't answer phones, there's always only one person working at a time which makes the service very slow when it's busy time. And the person working there doesn't even try to work faster!This business will go down soon.
Matt Gorman
The subs are actually pretty good but it’s the way the place is ran that is not so good. A few weekends ago I placed an online order to be PICKED UP at noon. I walk in a few mins after noon only to see a line and only two workers up front and one of the workers was in the kitchen doing god knows what for 5 minutes. I tell them I placed an online order and they start making it after the scheduled pickup time. My sandwich was ready and paid for 15 MINS AFTER my original pickup time! Having two and at one point 1 worker up front during lunch time on a Saturday when you have other staff members not there for some reason is not a good decision. Honestly there should always be at least three people out front (one worker for online orders and the other two for in person orders). All in all, I don’t mind their food but whoever manages staffing here should really learn how to schedule people appropriately. I’ll still be back but only on days where I have time to waste.
JV TechReviews
DO NOT GO TO THIS SUBWAY!I ordered on the Subway app for delivery. They confirmed my order and started making the order. I kept on getting reassigned DoorDash drivers. When my DoorDash driver arrived the store the lady closed the store early and now my order keeps getting reassigned to a new dasher even though the store is closed and no one can get my order. I can’t do anything about it because Subway doesn’t have a customer service number and the store is now closed. This Subway is garbage and it is wasting a lot of people’s time. Go to another Subway if you want to actually get your order!
Purchased a buy one get one free promotion on the subway app. Pickup at this locationShowed up at the store for pickup and they wouldn’t give me my second sandwiche.The owner was at home so I asked to talk to her. Owner said they don’t do buy one get one free even though the app let me order it. She just kept repeating that the app shouldn’t have let me do that. She made it my problemWouldn’t give a refund. She hung up and left the teenager there to deal with the fact she didn’t notify corporate that her store doesn’t participate.Horrible customer service and a coward of an owner. Steer clear of this location
Atmosphere: 1
Food: 1
Service: 1
No fresh sliced meat as employee was not old enough to run
Atmosphere: 3
Food: 3
Service: 3
Would love to give minus rating if it’s possible! this store always close around 7:30 pm even though 9 pm is closing time! Its horrible service
Come to this subway! Great experience!I've been seeing some of these reviews but have had a very different experience than what I'm seeing on here. When I walked in the girl making sandwiches smiled at me and told me she'd be right with me. There was a long line and not many people to make the sandwiches but I felt so much compassion for this young girl because she was working hard and making sure everyone was getting there sandwiches as quickly and neatly as possible. When I ordered she was kind to me and very helpful. And plus the food is delicious and the place is very clean. 10/10. Would recommend.
There was no acknowledgement that we were even standing there to place an order. No "Hello". No "I'll be right with you", etc. The person just continued to go about filling on line orders. We waited 20 to 30 minutes before the 1 employee in the shop said anything to us. The person, while working hard, was not pleasant to anyone that came in. We felt like we were in trouble for just being there. The place needs more employees and needs to work on their public interaction. We won't be going back to this subway.
Atmosphere: 2
Food: 2
Service: 1
Place is good , but im here on a Sunday at 8 pm , on the door it says it's open till 9pm on Sundays..and it's closed. I'm made this mistake may times with this place . They close earlier then they say on the door or on Google.
meat from a warming station on stale bread with prepackaged vegetables heated in a microwave. Subway: Eat Fresh!
The meatball is our favorite sandwich, forever.
meat from a warming station on stale bread with prepackaged vegetables heated in a microwave. Subway: Eat Fresh!
meat from a warming station on stale bread with prepackaged vegetables heated in a microwave. Subway: Eat Fresh!
Restaurantji Recommends
I've gone to this subway three times already and I've only been served once. I don't know what's going on but this subway has an employee or manager that closes the place down at 7 pm according to her today 9/6/2022. I arrived before at 646 and they were closed already with the lady walking out and locking the door. And then today at 710 with her mopping the floor but the door was not locked and who I believe her boyfriend or male friend waiting for her. It says on the hours at the store and on the website 8 pm is the time they closed. If they are closed at 7 pm they should have this posted somewhere. And they should have the door locked with non employed people out of the restaraunt. This is rediculous and unprofessional. I do not recommend anyone go here unless it's the middle of the day and this young lady is not working.
It was a fine place before but the new owners absolutely don't how to run a business! They close whenever they want, don't answer phones, there's always only one person working at a time which makes the service very slow when it's busy time. And the person working there doesn't even try to work faster!This business will go down soon.
The subs are actually pretty good but it’s the way the place is ran that is not so good. A few weekends ago I placed an online order to be PICKED UP at noon. I walk in a few mins after noon only to see a line and only two workers up front and one of the workers was in the kitchen doing god knows what for 5 minutes. I tell them I placed an online order and they start making it after the scheduled pickup time. My sandwich was ready and paid for 15 MINS AFTER my original pickup time! Having two and at one point 1 worker up front during lunch time on a Saturday when you have other staff members not there for some reason is not a good decision. Honestly there should always be at least three people out front (one worker for online orders and the other two for in person orders). All in all, I don’t mind their food but whoever manages staffing here should really learn how to schedule people appropriately. I’ll still be back but only on days where I have time to waste.
DO NOT GO TO THIS SUBWAY!I ordered on the Subway app for delivery. They confirmed my order and started making the order. I kept on getting reassigned DoorDash drivers. When my DoorDash driver arrived the store the lady closed the store early and now my order keeps getting reassigned to a new dasher even though the store is closed and no one can get my order. I can’t do anything about it because Subway doesn’t have a customer service number and the store is now closed. This Subway is garbage and it is wasting a lot of people’s time. Go to another Subway if you want to actually get your order!
Love the spicy Italian.