Clean Place good food good pricing easy access if you're in the
Atmosphere: 5
Food: 5
Service: 5
Tina H.
We went there for lunch and it was yummy delicious. The burgers were juicy. Fries were crispy outside and soft inside. The cold drinks were refreshing to wash all the food down. Will go again when i am in the neighbourhood.
Jin Lee
Food came out fast. Very reliable. Clean location!
Atmosphere: 5
Food: 5
Service: 5
DA Tejero
One of the best burgers and shakes out there. Also my favorite is the shroom burger. Fries are also good. Their dragonfruit tea drink is worth a try.
I ordered the fries was OK but I was very disappointed at the chicken nuggets. It was beyond salty, not enjoyable :(
Food: 1
Erie M. Adames
2 sandwiches took over 30 minutes to come out. We were the first to order, and over 10 orders accrued while we were waiting. Workers were talking and not focused on their
Service: 1
Gregg
Fast, friendly service. The preparation of the food was taken with great care. Friendly server upon serving the meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shackburger
Frank Lee
Cold and stale fries lukewarm warm shake, they don’t care. They take your number to text you when the order is ready. They never did. We waited 30 minutes. I went to ask where my food was. They brought out a cold bag that was sitting out for a while. When I asked why they didn’t txt me, they said “we should have, but, oh well..” terrible service that ruined one of the better fast food burgers. Sad.
Atmosphere: 3
Food: 1
Service: 1
Jennifer April Abraham
Food is consistent but service definitely lacking.
The non-dairy milkshake (right side in the picture) is only 80 percent filled and watery.
Atmosphere: 1
Food: 1
Service: 1
Yvette Hausleben
Great food nice place for a mall
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fries, Shackburger, Cheeseburger with Fries with Cheese Sauce
Zuleyma Torija
Every time I have ordered something from shake shack it has been delivered with great quality and friendly staff. The restaurant manager was absolutely sweet and helpful when one of the promos wasn’t working. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chick'n Shack
Amanda Berenguer
EXTREMELY RUDE EMPLOYEE !!! I work in the mall, I walked in right at 10 maybe 10:01 after my shift because I was extremely dehydrated and just wanted a cup of water. I know they close at 10 but I just needed a cup of water because I literally felt like I was gonna pass out. I know they have that water station so I just wanted to use it really quick. Before I even walked in the door, and while there were other customers inside, one employee literally kept repeating without letting me talk “SORRY, SORRY SORRY, we’re closed, SORRY SORRY SORRY.” Over and over and over. How extremely rude and disgusting can someone be to not even let me speak before I even walk into the restaurant. Then finally once she stopped for a second I said I just wanted a cup of water and she said something along the lines of “Okaii that’s fine you can have a cup of water but after that you have to go, we’re closed.” Which I already knew from her mentioning it before I walked in. I chugged down 2 cups of water because like I said I was extremely dehydrated, and she was also watching me as if she was worried I was gonna place an order. I hope management sees this and retrains their employees on customer service because that is not you how talk to people especially if you want them to come back. Tone is everything and she most definitely could have spoken to me in a nicer, more professional way instead of screaming “SORRY SORRY SORRY” at me a bunch of times. What kind of business hires disrespectful and rude people to talk to their customers like that ??? Especially before they even get a chance to speak ? I HOPE management reaches out to me because I would love to point out the person who I dealt with. Otherwise, if you don’t you want to deal with rude employees and horrible service then please do not eat here ever.
Clean Place good food good pricing easy access if you're in the
Atmosphere: 5
Food: 5
Service: 5
We went there for lunch and it was yummy delicious. The burgers were juicy. Fries were crispy outside and soft inside. The cold drinks were refreshing to wash all the food down. Will go again when i am in the neighbourhood.
Food came out fast. Very reliable. Clean location!
Atmosphere: 5
Food: 5
Service: 5
One of the best burgers and shakes out there. Also my favorite is the shroom burger. Fries are also good. Their dragonfruit tea drink is worth a try.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shackburger, Cheeseburger, 'Shroom Burger, Cheese Fries
I ordered the fries was OK but I was very disappointed at the chicken nuggets. It was beyond salty, not enjoyable :(
Food: 1
2 sandwiches took over 30 minutes to come out. We were the first to order, and over 10 orders accrued while we were waiting. Workers were talking and not focused on their
Service: 1
Fast, friendly service. The preparation of the food was taken with great care. Friendly server upon serving the meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shackburger
Cold and stale fries lukewarm warm shake, they don’t care. They take your number to text you when the order is ready. They never did. We waited 30 minutes. I went to ask where my food was. They brought out a cold bag that was sitting out for a while. When I asked why they didn’t txt me, they said “we should have, but, oh well..” terrible service that ruined one of the better fast food burgers. Sad.
Atmosphere: 3
Food: 1
Service: 1
Food is consistent but service definitely lacking.
Atmosphere: 2
Food: 5
Service: 2
The kiosk experience was great. Saved time.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Shackburger
Restaurantji Recommends
The non-dairy milkshake (right side in the picture) is only 80 percent filled and watery.
Atmosphere: 1
Food: 1
Service: 1
Great food nice place for a mall
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fries, Shackburger, Cheeseburger with Fries with Cheese Sauce
Every time I have ordered something from shake shack it has been delivered with great quality and friendly staff. The restaurant manager was absolutely sweet and helpful when one of the promos wasn’t working. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chick'n Shack
EXTREMELY RUDE EMPLOYEE !!! I work in the mall, I walked in right at 10 maybe 10:01 after my shift because I was extremely dehydrated and just wanted a cup of water. I know they close at 10 but I just needed a cup of water because I literally felt like I was gonna pass out. I know they have that water station so I just wanted to use it really quick. Before I even walked in the door, and while there were other customers inside, one employee literally kept repeating without letting me talk “SORRY, SORRY SORRY, we’re closed, SORRY SORRY SORRY.” Over and over and over. How extremely rude and disgusting can someone be to not even let me speak before I even walk into the restaurant. Then finally once she stopped for a second I said I just wanted a cup of water and she said something along the lines of “Okaii that’s fine you can have a cup of water but after that you have to go, we’re closed.” Which I already knew from her mentioning it before I walked in. I chugged down 2 cups of water because like I said I was extremely dehydrated, and she was also watching me as if she was worried I was gonna place an order. I hope management sees this and retrains their employees on customer service because that is not you how talk to people especially if you want them to come back. Tone is everything and she most definitely could have spoken to me in a nicer, more professional way instead of screaming “SORRY SORRY SORRY” at me a bunch of times. What kind of business hires disrespectful and rude people to talk to their customers like that ??? Especially before they even get a chance to speak ? I HOPE management reaches out to me because I would love to point out the person who I dealt with. Otherwise, if you don’t you want to deal with rude employees and horrible service then please do not eat here ever.
Service: 1
Chicken bites are the worst.. too
Atmosphere: 3
Food: 3
Service: 4