I really hate making this review but it has to be made. I don’t generally make negative reviews unless I was mistreated. I’ve been going to this coffee shop for several years, as it’s been one of my top favorites. This morning, I waited to order a coffee, and the owner was having an altercation with another customer. He was recording the incident live on his phone and berating the customer. After several minutes of this, I called out that the customer isn’t worth his energy. So, the owner turned towards me and started recording me. He started berating me that I must be a team with the other customer and if that customer was my dad. Then telling me to leave and he doesn’t want my business. I was genuinely concerned and asked if he was okay. But that didn’t deter him from verbally abusing me, in front of my child, and telling me to leave. His hands were shaking and I could tell he was really worked up. I’ve worked with customer service through the entirety of my adult life and I completely understand how difficult customers can be. That being said, the way the owner treated me was completely unnecessary. It’s so unfortunate because I genuinely loved the coffee there, but I won’t be returning. That was unacceptable and if he can’t keep from verbally abusing someone else because another person pissed him off, he shouldn’t be running a business working with the public. My mind is still blown that this just happened. I hope the owner can go to therapy and find peace.
roberta valencia
First time customer - Ordered 2 large coffee's - The Boss and Machiatto, both were Great!! The gentleman (with the beard lol) that took my order was extra nice and professional. I'll be making this my regular coffee place. ?
taj bharwani
Guy serving must have been on drugs. He has an issue. He is rude and verbally abusive. I was looking at the menu and he thought I was starring at him. Called me pendejo several times. Don't know how he is in business. $5 for a coffee. Think I should have had better service.
Michelle Eiland
Verbally abusive owner. I went here during the beginnings of the pandemic between a vet appointment close by for my dying cat and holding Zoom meetings with hundreds of students. I asked about a syrup flavor listed on the menu. He proceeded to yell at me, called me a variety of names, and told me if I didn’t appreciate real coffee, to “vámonos”, contextually meaning “get out of here”. (Spanish grammar shows us that the command vámonos breaks down to include a pronoun of “nos” meaning ‘us’, thus suggesting that he was going to come with me —no thanks). I hope he finds peace and maybe some professional help. I don’t recommend this “joint” unless the description above reads as appealing.
ghxstcxntrxl music
My usual order is iced coffee lattes. They are always good and strong. Almond milk is good and compliments the flavor of the roast really well. Drive thru service is quick and there’s a walk up window too. The guy that works there is super chill and efficient. Can’t wait to try the Navajo tea next
Shane Martinez
They have great coffee, but the worker with the beard was extremely unprofessional both times I’ve gone. This past visit he was talking about how my girlfriend had anxiety and if she didn’t want to be there she should just leave, after we had tried to order our coffee. He ended up just telling us to leave and shut his window and walked away. Delicious coffee, but his service is what’s going to be keeping me away.
Jakeline Blea
If there was an option for 0 stars, I would definitely use it. I was waiting in line at the walk up for about an hour. When I get to the counter and tell the barista my order, he proceeds to make it hot. Mind you, it’s summer and 90° outside. When I see this I try and get his attention and say ,” excuse me sir.” He didn’t seem to hear me but then my partner tried to tell him that we asked for our drinks ICED. This man turns and tells us “they’re already made”. At this point I’m getting a little frustrated but still keeping my cool and being respectful. I then tell him if he can kindly make them iced. He ends up getting mad and tells us “ leave a one star review then, I’m not serving you. Move along.”What?? This was so rude and the customer service was so poor. Never coming here again.
Julian Santiago Cardozo Bobadilla
I wish I could give them 0 stars. Went there for the pride parade. It was the only coffee place open. Waited for a while hour. I order ICED coffee and the barista was making it hot, I told him that the coffee was iced and he said “I am not your servant if you don’t want the coffee move on”. The barista was blonde, long hair and high AF
Tish Legos
I usually don't do reviews. But this was my second time getting coffee here this morning. Not sure why there are so many negative reviews coffee was good service was good. Will definitely be back ?
Chris Whorley
Clearly desperate for money. Double charged me for one overpriced coffee, when confronted he became very agitated and irrational stating, “I clearly need a job and I’m out to get one on the universe.” Wouldn’t give me a receipt because “my phone is the receipt.” Wouldn’t look me in the eyes during the conversation and when asked why, he said “I don’t want you stealing my soul!” Said he refunded it. Guess we will see. Coffee was decent. Not worth going back ever again… check your bank accounts he seems desperate. Also the advertised prices do not match. I paid $5.01 for a drink advertised at $3.74 (after tax still doesn’t add up) wasn’t going to say anything initially but after the double charge brought it up and he said it’s cause of inflation which may be true but clearly hasn’t changed his sign. But clearly can’t trust the man. As I left he ran around his tiny shanty banging on the walls with both hands above his head screaming incomprehensible nothings at me.
This place has good and overpriced coffee but only go if you want to be made to feel bad for doing absolutely nothing but ordering. Went recently and was cussed at because when asked if I wanted hot or iced I answered? I used to excuse the behavior but not any longer. A million other coffee shops to support that actually can treat people with basic common decency.
Natalie Candland
Purposely overcharged me for my drinks and then freaked out and was unbelievably rude and extremely mean when I asked about it. HOW is this place still in business??? Do yourself a favor and NEVER COME HERE. I definitely never will again.
Adam M.
I have been a customer of Blunt Bros since 2016. Since then I have not had one bad experience with the owner Dave. Today was my first glimpse of what people are talking about in reviews. I pulled up and unlike every other time before any common courtesies I gave Dave my order, short, direct, and off putting. He replied with "bro why are you being so aggressive" and so began the "rant". Or what everyone says is a rant. But Dave began to go on about how the world needs to practice love and kindness. How the b******* we are all so caught up in really is white noise etc... I listened, related, and I asked Dave for a do-over. I apologized for being a piece of s**** We expressed love and gratitude for one another and Dave made me the best damn cup of coffee I've ever had like he has been for years. If you want a quick cup of coffee that taste like s*** go to McDonalds or Dunkin Donuts. If you want to be entitled and act like the owner Dave or any customer service person isn't allowed to have an off day, maybe you should mobile order Starbucks, interact with no one, and drink their s*** coffee. Maybe we should all listen, share our experiences, love, and gratitude with one another. Today only solidified me being a customer for life. Thank you Dave for calling me out on my s*** and allowing us to work it out, you turned my week around. Your coffee is the DOPEST! One Love
Lauren C.
I have always loved the coffee here but when I went to take my family here the guy was so rude to my mom and slammed the drive thru window in her face. I've been going here for two years and never will again. (Also def saw the guy making coffee pick his nose and eat it once)
Bo N.
F*** this place. It's not funny to make people feel unsafe. They don't even have oat milk. SMDH.
I really hate making this review but it has to be made. I don’t generally make negative reviews unless I was mistreated. I’ve been going to this coffee shop for several years, as it’s been one of my top favorites. This morning, I waited to order a coffee, and the owner was having an altercation with another customer. He was recording the incident live on his phone and berating the customer. After several minutes of this, I called out that the customer isn’t worth his energy. So, the owner turned towards me and started recording me. He started berating me that I must be a team with the other customer and if that customer was my dad. Then telling me to leave and he doesn’t want my business. I was genuinely concerned and asked if he was okay. But that didn’t deter him from verbally abusing me, in front of my child, and telling me to leave. His hands were shaking and I could tell he was really worked up. I’ve worked with customer service through the entirety of my adult life and I completely understand how difficult customers can be. That being said, the way the owner treated me was completely unnecessary. It’s so unfortunate because I genuinely loved the coffee there, but I won’t be returning. That was unacceptable and if he can’t keep from verbally abusing someone else because another person pissed him off, he shouldn’t be running a business working with the public. My mind is still blown that this just happened. I hope the owner can go to therapy and find peace.
First time customer - Ordered 2 large coffee's - The Boss and Machiatto, both were Great!! The gentleman (with the beard lol) that took my order was extra nice and professional. I'll be making this my regular coffee place. ?
Guy serving must have been on drugs. He has an issue. He is rude and verbally abusive. I was looking at the menu and he thought I was starring at him. Called me pendejo several times. Don't know how he is in business. $5 for a coffee. Think I should have had better service.
Verbally abusive owner. I went here during the beginnings of the pandemic between a vet appointment close by for my dying cat and holding Zoom meetings with hundreds of students. I asked about a syrup flavor listed on the menu. He proceeded to yell at me, called me a variety of names, and told me if I didn’t appreciate real coffee, to “vámonos”, contextually meaning “get out of here”. (Spanish grammar shows us that the command vámonos breaks down to include a pronoun of “nos” meaning ‘us’, thus suggesting that he was going to come with me —no thanks). I hope he finds peace and maybe some professional help. I don’t recommend this “joint” unless the description above reads as appealing.
My usual order is iced coffee lattes. They are always good and strong. Almond milk is good and compliments the flavor of the roast really well. Drive thru service is quick and there’s a walk up window too. The guy that works there is super chill and efficient. Can’t wait to try the Navajo tea next
They have great coffee, but the worker with the beard was extremely unprofessional both times I’ve gone. This past visit he was talking about how my girlfriend had anxiety and if she didn’t want to be there she should just leave, after we had tried to order our coffee. He ended up just telling us to leave and shut his window and walked away. Delicious coffee, but his service is what’s going to be keeping me away.
If there was an option for 0 stars, I would definitely use it. I was waiting in line at the walk up for about an hour. When I get to the counter and tell the barista my order, he proceeds to make it hot. Mind you, it’s summer and 90° outside. When I see this I try and get his attention and say ,” excuse me sir.” He didn’t seem to hear me but then my partner tried to tell him that we asked for our drinks ICED. This man turns and tells us “they’re already made”. At this point I’m getting a little frustrated but still keeping my cool and being respectful. I then tell him if he can kindly make them iced. He ends up getting mad and tells us “ leave a one star review then, I’m not serving you. Move along.”What?? This was so rude and the customer service was so poor. Never coming here again.
I wish I could give them 0 stars. Went there for the pride parade. It was the only coffee place open. Waited for a while hour. I order ICED coffee and the barista was making it hot, I told him that the coffee was iced and he said “I am not your servant if you don’t want the coffee move on”. The barista was blonde, long hair and high AF
I usually don't do reviews. But this was my second time getting coffee here this morning. Not sure why there are so many negative reviews coffee was good service was good. Will definitely be back ?
Clearly desperate for money. Double charged me for one overpriced coffee, when confronted he became very agitated and irrational stating, “I clearly need a job and I’m out to get one on the universe.” Wouldn’t give me a receipt because “my phone is the receipt.” Wouldn’t look me in the eyes during the conversation and when asked why, he said “I don’t want you stealing my soul!” Said he refunded it. Guess we will see. Coffee was decent. Not worth going back ever again… check your bank accounts he seems desperate. Also the advertised prices do not match. I paid $5.01 for a drink advertised at $3.74 (after tax still doesn’t add up) wasn’t going to say anything initially but after the double charge brought it up and he said it’s cause of inflation which may be true but clearly hasn’t changed his sign. But clearly can’t trust the man. As I left he ran around his tiny shanty banging on the walls with both hands above his head screaming incomprehensible nothings at me.
Restaurantji Recommends
This place has good and overpriced coffee but only go if you want to be made to feel bad for doing absolutely nothing but ordering. Went recently and was cussed at because when asked if I wanted hot or iced I answered? I used to excuse the behavior but not any longer. A million other coffee shops to support that actually can treat people with basic common decency.
Purposely overcharged me for my drinks and then freaked out and was unbelievably rude and extremely mean when I asked about it. HOW is this place still in business??? Do yourself a favor and NEVER COME HERE. I definitely never will again.
I have been a customer of Blunt Bros since 2016. Since then I have not had one bad experience with the owner Dave. Today was my first glimpse of what people are talking about in reviews. I pulled up and unlike every other time before any common courtesies I gave Dave my order, short, direct, and off putting. He replied with "bro why are you being so aggressive" and so began the "rant". Or what everyone says is a rant. But Dave began to go on about how the world needs to practice love and kindness. How the b******* we are all so caught up in really is white noise etc... I listened, related, and I asked Dave for a do-over. I apologized for being a piece of s**** We expressed love and gratitude for one another and Dave made me the best damn cup of coffee I've ever had like he has been for years. If you want a quick cup of coffee that taste like s*** go to McDonalds or Dunkin Donuts. If you want to be entitled and act like the owner Dave or any customer service person isn't allowed to have an off day, maybe you should mobile order Starbucks, interact with no one, and drink their s*** coffee. Maybe we should all listen, share our experiences, love, and gratitude with one another. Today only solidified me being a customer for life. Thank you Dave for calling me out on my s*** and allowing us to work it out, you turned my week around. Your coffee is the DOPEST! One Love
I have always loved the coffee here but when I went to take my family here the guy was so rude to my mom and slammed the drive thru window in her face. I've been going here for two years and never will again. (Also def saw the guy making coffee pick his nose and eat it once)
F*** this place. It's not funny to make people feel unsafe. They don't even have oat milk. SMDH.