Thus is b.s.. shak a ronoi supposed to b extra pepperoni and cheese. What I got was a friggin joke.... frozen pizza is
Atmosphere: 1
Food: 1
Service: 1
NIKKI ENCINIAS
Wasn't happy paid 26 bucks for a pizza and it didn't seem cooked all the way.
Food: 1
Ysabel Felt
Really awesome and fast service, and amazing pizza as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
jspunk
This location dishes out the worst pizza ever. I stopped ordering here because of this but decided to try them again a year or so later and it's the biggest buyer's remorse I've ever had. Pizza was cold and hardly had any sauce on it. This experience has made me boycott Papa John's indefinitely. It sucks being in the mood for pizza and then getting the disaster we just bought here last night. Don't bother wasting your money here. If it wasn't good a year back and it's not good now, they are not getting any better any time soon. Little Ceasars is down the street. At least they are consistent.
Atmosphere: 1
Food: 1
Service: 1
Wes Hall
DO NOT ORDER from this Papa Johns. Went in to pick up my order. Not a single employee handling the food was using gloves. Delivery guys would come in from outside and start handling the food without washing their hands or using gloves. They proceeded to drop garlic sauce cups on the ground and pick them back up and put them in the box with the pizza. I am never going to this Papa Johns location ever again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Melissa Hunter
If your wants some below-average pizza, this is the place for you! Just ordered a mushroom pizza and it had almost no tomato sauce, a few pieces of cheese, and a smattering of mushrooms that tasted old and stale. Great job, Papa John's!
Atmosphere: 1
Food: 1
Service: 4
robert smith
Awesome Experience. They spit in my food. Love this place!
Atmosphere: 5
Food: 1
Service: 4
Jau6429
Could not find my order and charged me twice DO NOT ORDER HERE
Kyren Schechinger
If you live in a gated community don't even bother ordering from here cause their drivers don't make an effort to call or text to attempt to make the delivery.
Service: 1
Ronnie Coleman
Just tried ordering a pizza delivery 4/7/23 at 9:35pm and the guy on the phone told me to call back and use the answering service that links you to India customer service and then hung up on me without me getting a word out. I tried calling back to speak to a manager but they must have recognized my number and put me on an automatic hold for at least 10 minutes and never answered. Horrible customer service at this location and I hope the owner or manager can read this to fire the guy working there. I’ve placed many orders without using the India customer service but this guy is ridiculous. They aren’t even busy. Went to another papa johns and they were able to help me out. Must not want business at this location or want the delivery driver to make some tip money. Save your time and order on tramway. Went out of my way just to avoid the Montgomery and Eubank location.
This is a bad place I never got my pizza they sent it back to the store supposedly they called 3 times no they didn’t they never refunded me my money either
MagickManta
They used to be pretty good but now they don't follow instructions on orders. YThey give you the option to customize online and still make your order incorrect. When you tell them they try to argue with you and say "this is what you ordered" even though clearly it is not. Will not be doing business at the location any longer even though they are the closest.
Atmosphere: 1
Food: 1
Service: 1
Wally B.
location at 4000 San Mateo # 1342. I ordered pizza from their off- shore telephone order location in south America on Xmas afternoon. I placed the order, I thought, paid for it and never received an EMail acknowledgement. Finally I called the restaurant located on Montgomery Blvd, and they told me they had no record of my order. I was about to order againe when a few minutes later , my pizza wa delivered. Terrible service. The pizza was poorly prepared and the cinnamon knuckles were terrible tasting and gluey. All this for $30.00!! Get your pizza somewhere else where they employ Americans, NOT off shore workers!
Marianne
Used to be great., hot and fresh! Now they're going through DoorDash, and our last three orders have been stone cold. Bad business decision. We would rather not but will be going to Pizza Hut where they have in-house drivers. O, and why is one pizza $28??!
Poe
Took over an hour for my food to arrive, I called the store and they said it’s already been delivered. I open the door and it’s sitting on the concrete outside, food is stone cold. Terrible service. I was sitting four feet from the front door and nobody ever knocked. Do not order from this store.
Thus is b.s.. shak a ronoi supposed to b extra pepperoni and cheese. What I got was a friggin joke.... frozen pizza is
Atmosphere: 1
Food: 1
Service: 1
Wasn't happy paid 26 bucks for a pizza and it didn't seem cooked all the way.
Food: 1
Really awesome and fast service, and amazing pizza as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
This location dishes out the worst pizza ever. I stopped ordering here because of this but decided to try them again a year or so later and it's the biggest buyer's remorse I've ever had. Pizza was cold and hardly had any sauce on it. This experience has made me boycott Papa John's indefinitely. It sucks being in the mood for pizza and then getting the disaster we just bought here last night. Don't bother wasting your money here. If it wasn't good a year back and it's not good now, they are not getting any better any time soon. Little Ceasars is down the street. At least they are consistent.
Atmosphere: 1
Food: 1
Service: 1
DO NOT ORDER from this Papa Johns. Went in to pick up my order. Not a single employee handling the food was using gloves. Delivery guys would come in from outside and start handling the food without washing their hands or using gloves. They proceeded to drop garlic sauce cups on the ground and pick them back up and put them in the box with the pizza. I am never going to this Papa Johns location ever again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
If your wants some below-average pizza, this is the place for you! Just ordered a mushroom pizza and it had almost no tomato sauce, a few pieces of cheese, and a smattering of mushrooms that tasted old and stale. Great job, Papa John's!
Atmosphere: 1
Food: 1
Service: 4
Awesome Experience. They spit in my food. Love this place!
Atmosphere: 5
Food: 1
Service: 4
Could not find my order and charged me twice DO NOT ORDER HERE
If you live in a gated community don't even bother ordering from here cause their drivers don't make an effort to call or text to attempt to make the delivery.
Service: 1
Just tried ordering a pizza delivery 4/7/23 at 9:35pm and the guy on the phone told me to call back and use the answering service that links you to India customer service and then hung up on me without me getting a word out. I tried calling back to speak to a manager but they must have recognized my number and put me on an automatic hold for at least 10 minutes and never answered. Horrible customer service at this location and I hope the owner or manager can read this to fire the guy working there. I’ve placed many orders without using the India customer service but this guy is ridiculous. They aren’t even busy. Went to another papa johns and they were able to help me out. Must not want business at this location or want the delivery driver to make some tip money. Save your time and order on tramway. Went out of my way just to avoid the Montgomery and Eubank location.
Restaurantji Recommends
This is a bad place I never got my pizza they sent it back to the store supposedly they called 3 times no they didn’t they never refunded me my money either
They used to be pretty good but now they don't follow instructions on orders. YThey give you the option to customize online and still make your order incorrect. When you tell them they try to argue with you and say "this is what you ordered" even though clearly it is not. Will not be doing business at the location any longer even though they are the closest.
Atmosphere: 1
Food: 1
Service: 1
location at 4000 San Mateo # 1342. I ordered pizza from their off- shore telephone order location in south America on Xmas afternoon. I placed the order, I thought, paid for it and never received an EMail acknowledgement. Finally I called the restaurant located on Montgomery Blvd, and they told me they had no record of my order. I was about to order againe when a few minutes later , my pizza wa delivered. Terrible service. The pizza was poorly prepared and the cinnamon knuckles were terrible tasting and gluey. All this for $30.00!! Get your pizza somewhere else where they employ Americans, NOT off shore workers!
Used to be great., hot and fresh! Now they're going through DoorDash, and our last three orders have been stone cold. Bad business decision. We would rather not but will be going to Pizza Hut where they have in-house drivers. O, and why is one pizza $28??!
Took over an hour for my food to arrive, I called the store and they said it’s already been delivered. I open the door and it’s sitting on the concrete outside, food is stone cold. Terrible service. I was sitting four feet from the front door and nobody ever knocked. Do not order from this store.