Worst schlotzskys in Albuquerque. Service is slow and sandwiches are not made to how you order them. Bread seamed a few days old. Why isn't the inside dining area closed? Are they too lazy to have to cleanup?
Atmosphere: 1
Food: 1
Service: 1
Stefan Torres
The female worker advised they were closed at 530 when it shows they're open until 6. On another trip I arrived at 5 and they advised they would only accept cash. On a third visit the female, same from the first time made an unusual comment how she wants to be a black man. 3 strikes...never again at this location.
Atmosphere: 1
Service: 1
Megan Duckworth
Wow. It’s been years since I’ve eaten here- and I’m reminded why I don’t. The drive thru girl was useless and didn’t listen. Zero customer service skills. Doesn’t repeat order.Made my order wrong then argued about it.Minimum wage- minimum service.Yall wonder why fast food workers get paid so little.
Atmosphere: 1
Food: 1
Service: 1
Patrick Joiner
My wife accidentally placed our order at the manual location when we got to the San meteo location the worker said she was still working on my order(obviously not because it was placed @ the menual) but we didn't catch it for at least 10 mins. When we arrived at the menual location the inside was closed so we were forced to stand in the long drive thru line, eventually we got to the speaker and the worker was nice enough to ask if we wanted to pull around to the front of the building and she'd bring out our food, so we did. The sandwich was delicious we ordered 2 large and 1 med original sandwiches. The large ones were huge and plenty for 2 people to share so we ended up eating the other half for dinner. My son had the med. one and that filled him up. My only complaint is that the sandwiches were missing the pickles (which is my son &wife's favorite part) I would definitely return but I'd double check to make sure pickles were included and that you can go inside to pick up the order.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: The Original
David Freeman
Just bought a pizza and it's still half frozen. The cheese is not even melted. Pretty pathetic.
Atmosphere: 1
Food: 1
Service: 1
Vanguard Family
I love the food here but they seemed uninterested in working. I pulled into the drive through at 5:50 when they were posted as open until 6. They informed me they weren't serving food any more. Better luck next time I guess.
Atmosphere: 1
Food: 5
Service: 1
Hal Farrington
The customer service was very good, very friendly, but the food was so bad compared to every other Schlotzkys experience I’ve had. I love this chain but this locations French Dip was totally inedible.Half of the “meat” was fat and what wasn’t was so chewy I couldn’t swallow. I took one bite and couldn’t get past it. Will not return to this location.
Atmosphere: 1
Food: 1
Service: 4
michelle maury
What can I say? I'm alone in my adoration of the cheese sandwich.
Atmosphere: 3
Food: 5
Service: 4
Antione Smoots
Wish there's lobby was open.
Food: 4
Service: 4
Recommended dishes: French Dip, Original Sandwich, The Original, Pepperoni Pizza, Turkey Bacon Club
Skudmonkey 2.0!
I love Schlotzsky’s, but why are a lot of fast food restaurants still keeping the inside closed down? The pandemic has been over for a very long time! Wake up people! We didn’t even go through the drive-thru there, we just went to the location on San Mateo, because their lobby is open. I think keeping the inside closed is making fast food restaurants lose money. I’m only giving this location 3 stars to be fair, because it’s still a good place other than the lobby being closed.
I bought the original sandwich. It was well put together and it was good. They get really busy around lunchtime. I'm satisfied with the service and the food.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Original Sandwich
kenneth nuanez
Drive thru only, but quick service.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: The Original
Marie Connell
I love the chain but this store on menaul often serves the sandwich with lettuce that is not fresh. I feel that if they can't keep their lettuce fresh then they should omit it because it ruins the entire sandwich. It has happened so often that I wouldn't recommend this location.
Atmosphere: 5
Food: 1
Service: 1
Lorraine Vasquez
Love it still but truly need to bring the Pastrami back ?
Atmosphere: 5
Food: 5
Service: 5
Julia Enright
I have been a customer for years and I ordered the baked potatoe soup and it came entirely watered down and disgusting and leaking all over. My sandwich wasn't cut properly and when I tried to reach out to the store, 8 attempts later to call and no answer, I threw the food away...I called the store on San Mateo and they answered immediatly, were very polite and confirmed the soup should be thick and not watery. Menaul needs better management...will never order from this location again....they are owned seperatly so go to San Mateo and Osuna....
Worst schlotzskys in Albuquerque. Service is slow and sandwiches are not made to how you order them. Bread seamed a few days old. Why isn't the inside dining area closed? Are they too lazy to have to cleanup?
Atmosphere: 1
Food: 1
Service: 1
The female worker advised they were closed at 530 when it shows they're open until 6. On another trip I arrived at 5 and they advised they would only accept cash. On a third visit the female, same from the first time made an unusual comment how she wants to be a black man. 3 strikes...never again at this location.
Atmosphere: 1
Service: 1
Wow. It’s been years since I’ve eaten here- and I’m reminded why I don’t. The drive thru girl was useless and didn’t listen. Zero customer service skills. Doesn’t repeat order.Made my order wrong then argued about it.Minimum wage- minimum service.Yall wonder why fast food workers get paid so little.
Atmosphere: 1
Food: 1
Service: 1
My wife accidentally placed our order at the manual location when we got to the San meteo location the worker said she was still working on my order(obviously not because it was placed @ the menual) but we didn't catch it for at least 10 mins. When we arrived at the menual location the inside was closed so we were forced to stand in the long drive thru line, eventually we got to the speaker and the worker was nice enough to ask if we wanted to pull around to the front of the building and she'd bring out our food, so we did. The sandwich was delicious we ordered 2 large and 1 med original sandwiches. The large ones were huge and plenty for 2 people to share so we ended up eating the other half for dinner. My son had the med. one and that filled him up. My only complaint is that the sandwiches were missing the pickles (which is my son &wife's favorite part) I would definitely return but I'd double check to make sure pickles were included and that you can go inside to pick up the order.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: The Original
Just bought a pizza and it's still half frozen. The cheese is not even melted. Pretty pathetic.
Atmosphere: 1
Food: 1
Service: 1
I love the food here but they seemed uninterested in working. I pulled into the drive through at 5:50 when they were posted as open until 6. They informed me they weren't serving food any more. Better luck next time I guess.
Atmosphere: 1
Food: 5
Service: 1
The customer service was very good, very friendly, but the food was so bad compared to every other Schlotzkys experience I’ve had. I love this chain but this locations French Dip was totally inedible.Half of the “meat” was fat and what wasn’t was so chewy I couldn’t swallow. I took one bite and couldn’t get past it. Will not return to this location.
Atmosphere: 1
Food: 1
Service: 4
What can I say? I'm alone in my adoration of the cheese sandwich.
Atmosphere: 3
Food: 5
Service: 4
Wish there's lobby was open.
Food: 4
Service: 4
Recommended dishes: French Dip, Original Sandwich, The Original, Pepperoni Pizza, Turkey Bacon Club
I love Schlotzsky’s, but why are a lot of fast food restaurants still keeping the inside closed down? The pandemic has been over for a very long time! Wake up people! We didn’t even go through the drive-thru there, we just went to the location on San Mateo, because their lobby is open. I think keeping the inside closed is making fast food restaurants lose money. I’m only giving this location 3 stars to be fair, because it’s still a good place other than the lobby being closed.
Restaurantji Recommends
I bought the original sandwich. It was well put together and it was good. They get really busy around lunchtime. I'm satisfied with the service and the food.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Original Sandwich
Drive thru only, but quick service.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: The Original
I love the chain but this store on menaul often serves the sandwich with lettuce that is not fresh. I feel that if they can't keep their lettuce fresh then they should omit it because it ruins the entire sandwich. It has happened so often that I wouldn't recommend this location.
Atmosphere: 5
Food: 1
Service: 1
Love it still but truly need to bring the Pastrami back ?
Atmosphere: 5
Food: 5
Service: 5
I have been a customer for years and I ordered the baked potatoe soup and it came entirely watered down and disgusting and leaking all over. My sandwich wasn't cut properly and when I tried to reach out to the store, 8 attempts later to call and no answer, I threw the food away...I called the store on San Mateo and they answered immediatly, were very polite and confirmed the soup should be thick and not watery. Menaul needs better management...will never order from this location again....they are owned seperatly so go to San Mateo and Osuna....
Atmosphere: 1
Food: 1
Service: 1