Went there Easter Monday, nothing else nearby was open. No other customers in the cafe and I was ignored while the two employees chatted. Eventually ordered a Salted Caramel Hot Chocolate. Received it 6 minutes later, cold. Also lacking whipped cream and salted caramel drizzle. Asked if it could be warmed up but was told I'd get a new one. My drink was then poured into a new mug and hot water was added. Again, no whipped cream or drizzle. Was told tall mugs hold the heat in better. Blech.
Bill M
Don't be scared by the fact that it's a cafe run by "just" a catering company--the food here is EXcellent, especially the pastries and other bakery items. Despite the slightly odd name, they've done a great job of creating a cozy spot where delicious food and sweet treats can be found. Donuts, patisserie and ice cream make this a good dessert stop.
Jeremy Fukala
Was in to pick up a snack on a weekday morning. One staff member (I assume to be a manager) was doing their ordering on the phone and taking up vital counterspace and slowing the whole operation down to a crawl. Waited so long we just ended up leaving.
Olivia Stevens
Five stars for the great food! But two stars for the service we received by one of the employees.
Natasha MacEachen Forbes
Excellent client service! Beautiful presentation.
Makenzie Ramadan
Lovely service. Great food. Its. A nice place to drop in for a coffee and a rest.
Alex Levy
Excellent coffee and customer service.
Jen Logan
Lovely atmosphere and delicious donuts and coffee!!
Luke MacDonald
Best coffee and donuts in the city!!! If you Havn't been there in a while come back and try it again they have stepped up their game in the past year!
Joshua Ellner
Food and staff are always a pleasure. I don't get here often, when I do the staff behind the counter is usually the same, but whenever there is someone new they are always just a pleasant. Tried the chocolate Croissant today and it was delicious, as was the coffee.
Really good soy latte! Adorable donuts and delicious treats. Nice staff too!
Nadia F
Had a really bad experience today which is unfortunate as I've heard such good things. The employee I spoke to today was extremely rude and impolite to me when I asked questions about cafe products and seemed very bothered by my questions. I complained about one of the pastry items after she gave me misinformation about it, and she was extremely rude and defensive saying she doesn't know because she doesn't eat the products here. The rudeness, attitude and behavior of being completely bothered and inconvenienced by legitimate questions was completely uncalled for.
bobber902
Thank you Anna Maria for such an awesome review! We are glad to hear you enjoyed and look forward to seeing you again at our cafè
Joshua Y.
If the service made me as happy as the food here does, I would never leave! Baristas The service isn't bad per-say. I've just met friendlier staff at McDonalds. I don't need much, just a smile and or pleasant disposition. Not the 'I'm here and I'm serving you and I'm done' kind of attitude/fad I'm seeing nowadays. That equals a 10% tip, not my usual 20%. Aside from that aspect, the staff are knowledgeable, quick and seem to work very hard at what they do. Atmosphere/Environment - The store itself is clean, pleasant and the music isn't loud. I can't tell you how many places lose a star because I can't hear myself think. Food - To die for. I've had both their catering on film sets I've worked on and I've had their in-store food. It's excellent. Some of it is of the same quality I could get elsewhere, but when you find some special items, you'll keep coming back for them. Coffee/Tea - Nothing special but not bad either. Good coffee/tea but I wouldn't go out of my way to come here solely for that. Price - A bit pricey but they can afford to be. As a catering service, they are one of the best in the city, if not the entire province. Conclusion I'll keep coming back whenever I'm in the neighborhood and waiting for the Drala store, next to this place to open. But I'm a s***** for friendly staff, so there are a ton of other coffee shops that can give me that business. HOWEVER as a catering service, they will always be the first ones I think of.
Pauline Carmody
My daughter ordered 5 different cakes for her wedding from the Scanway Catering, Bakery & Cafe and there wasn't one of them that wasn't fabulous! In the mix was one vegan and one gluten free and they were just as delicious as the others which is quite an accomplishment! These weren't just cakes....they were masterpieces in taste and looks. Pieces of heaven! I highly recommend them! Congratulations Scanway Catering Bakery & Café! You excel! Thank you!
Went there Easter Monday, nothing else nearby was open. No other customers in the cafe and I was ignored while the two employees chatted. Eventually ordered a Salted Caramel Hot Chocolate. Received it 6 minutes later, cold. Also lacking whipped cream and salted caramel drizzle. Asked if it could be warmed up but was told I'd get a new one. My drink was then poured into a new mug and hot water was added. Again, no whipped cream or drizzle. Was told tall mugs hold the heat in better. Blech.
Don't be scared by the fact that it's a cafe run by "just" a catering company--the food here is EXcellent, especially the pastries and other bakery items. Despite the slightly odd name, they've done a great job of creating a cozy spot where delicious food and sweet treats can be found. Donuts, patisserie and ice cream make this a good dessert stop.
Was in to pick up a snack on a weekday morning. One staff member (I assume to be a manager) was doing their ordering on the phone and taking up vital counterspace and slowing the whole operation down to a crawl. Waited so long we just ended up leaving.
Five stars for the great food! But two stars for the service we received by one of the employees.
Excellent client service! Beautiful presentation.
Lovely service. Great food. Its. A nice place to drop in for a coffee and a rest.
Excellent coffee and customer service.
Lovely atmosphere and delicious donuts and coffee!!
Best coffee and donuts in the city!!! If you Havn't been there in a while come back and try it again they have stepped up their game in the past year!
Food and staff are always a pleasure. I don't get here often, when I do the staff behind the counter is usually the same, but whenever there is someone new they are always just a pleasant. Tried the chocolate Croissant today and it was delicious, as was the coffee.
Restaurantji Recommends
Really good soy latte! Adorable donuts and delicious treats. Nice staff too!
Had a really bad experience today which is unfortunate as I've heard such good things. The employee I spoke to today was extremely rude and impolite to me when I asked questions about cafe products and seemed very bothered by my questions. I complained about one of the pastry items after she gave me misinformation about it, and she was extremely rude and defensive saying she doesn't know because she doesn't eat the products here. The rudeness, attitude and behavior of being completely bothered and inconvenienced by legitimate questions was completely uncalled for.
Thank you Anna Maria for such an awesome review! We are glad to hear you enjoyed and look forward to seeing you again at our cafè
If the service made me as happy as the food here does, I would never leave! Baristas The service isn't bad per-say. I've just met friendlier staff at McDonalds. I don't need much, just a smile and or pleasant disposition. Not the 'I'm here and I'm serving you and I'm done' kind of attitude/fad I'm seeing nowadays. That equals a 10% tip, not my usual 20%. Aside from that aspect, the staff are knowledgeable, quick and seem to work very hard at what they do. Atmosphere/Environment - The store itself is clean, pleasant and the music isn't loud. I can't tell you how many places lose a star because I can't hear myself think. Food - To die for. I've had both their catering on film sets I've worked on and I've had their in-store food. It's excellent. Some of it is of the same quality I could get elsewhere, but when you find some special items, you'll keep coming back for them. Coffee/Tea - Nothing special but not bad either. Good coffee/tea but I wouldn't go out of my way to come here solely for that. Price - A bit pricey but they can afford to be. As a catering service, they are one of the best in the city, if not the entire province. Conclusion I'll keep coming back whenever I'm in the neighborhood and waiting for the Drala store, next to this place to open. But I'm a s***** for friendly staff, so there are a ton of other coffee shops that can give me that business. HOWEVER as a catering service, they will always be the first ones I think of.
My daughter ordered 5 different cakes for her wedding from the Scanway Catering, Bakery & Cafe and there wasn't one of them that wasn't fabulous! In the mix was one vegan and one gluten free and they were just as delicious as the others which is quite an accomplishment! These weren't just cakes....they were masterpieces in taste and looks. Pieces of heaven! I highly recommend them! Congratulations Scanway Catering Bakery & Café! You excel! Thank you!