Restaurant was not clean, trash cans were overflowing. Tables outside were dirty.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tacos, Burrito Bowl
nicholas elliott
Sucked ..
Atmosphere: 1
Food: 1
Service: 1
Karl Gardner
Need to be better went there to get the beef bowl did not have chips .the dish up area was nasty they need to clean when they servings food. The grill was so dirty it look like it never been cleaned. Do better.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Steak
Cathy Peoples
chipotle on Durango was
Atmosphere: 2
Food: 1
Service: 2
Jake Magness
I’ve been to this location a number of times and it is normally good. However, I ordered dinner for my wife and I from here tonight and it was an absolutely pathetic effort from this store.My order was supposed to be done at 6:20PM, I arrive at approximately 6:25PM and I proceeded to patiently wait until 6:55PM. Fed up, I asked where I was in queue to learn I was still 8th. I asked to cancel my order and was informed that can’t do that. The only alternative to get a refund is to call the customer support number. To make matters worse, they had 2 cashiers standing at the register laughing and joking as the rest of the restaurant struggled to make orders. The take out orders were only trickling out at a rate of approximately 1 per 5 minutes.Normally a good location but laughable service this evening. I got the notification my food was ready over 50 minutes after it was initially supposed to be done. No refund form management, no vouchers, nothing. Absolute joke.Please think long and hard before you consider an online order from this location, I know I will.
Atmosphere: 1
Food: 1
Service: 1
Crystal James
I wish I could give -5 stars walked in to the establishment tonight at 830 and immediately turned around. How can I eat out of a filthy establishment. I have had chipotle in different states and this is by far the most disturbing experience I’ve ever had serving area a mess and girl was filthy which look as if it hasn’t been cleaned in months. Food smeared all over counter and tables. I immediately turned around and ran out the store
Atmosphere: 1
Food: 1
Service: 1
Jim Hayes
Great burrito
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Large Queso & Large Chips
A K
The staff was rude and unprofessional. I inquired about adding chips to my order, and they initially claimed they didn't have any. When I pointed out a large bin of chips one foot away, they insisted they were only filling online orders for chips. The situation escalated as the staff (particularly one individual) kept arguing and making remarks in front of other patrons and myself. As I walked out, other customers agreed that the staff behaved unprofessionally. The staff needs to be held accountable for their rudeness and unprofessional behavior. It was a disappointing experience overall.
Atmosphere: 1
Food: 2
Service: 1
Ian Stobbe
Redhead idiot at the register wouldn’t pay me out,, was just talking to coworkers
Thomas Marshall
This location has always run like a fine oiled machine. Staff has always been professional.
My husband ordered a salad bowl for me which costed $12.95 and a burrito. Comparing the salad with burrito, the amount of salad is 1/3 to the burrito. There are about10 small pieces of chicken meat and not much lettuce in the bowl. The bowl is 2/3 full of stuff and less than a quarter of salad dressing. Very disappointed with the salad. Chipotle should have not cheated on customer like this.
Atmosphere: 1
Food: 1
Service: 1
Mz Corrie B
Just left, got a whole bag of burnt chips! Please do not do this to your customers again!
Shiek L.
OMG, where do I start. Came to get my grandson something to eat and upon walking in no one greeted and all 3 workers seem to have had an attitude. The one helping me spoke so low I had to ask her twice to please speak up. Now the worst part - I COULD NOT BELIEVE how disgustingly dirty the food area was - rice was ALL OVER - in the salsas, cheese was in the guac, it was just a mess, no ones hair was pulled back, no proteins were out - just dried metal containers - IT WAS DISGUSTING!!! Lets not talk about the drink area!! PLEASE CLEAN THIS PLACE UP OR SHUT DOWN!!!! No one should ever come to this location and I will let everyone at the hospital know to stop coming to this dirty place. Not cool at all.
Mike Dual
Super dirty!!Not friendly stuff..
Atmosphere: 1
Service: 1
Francisco Gonzales
I moved into the area about a year ago and for some reason every time I cometo This chipotle , they say they don’t have lettuce they don’t have rice they’re always missing an ingredient and I do come towards the end of the day but it’s still about 2 to 3 hours before closing and they don’t have certain ingredients doesn’t make
Restaurant was not clean, trash cans were overflowing. Tables outside were dirty.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tacos, Burrito Bowl
Sucked ..
Atmosphere: 1
Food: 1
Service: 1
Need to be better went there to get the beef bowl did not have chips .the dish up area was nasty they need to clean when they servings food. The grill was so dirty it look like it never been cleaned. Do better.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Steak
chipotle on Durango was
Atmosphere: 2
Food: 1
Service: 2
I’ve been to this location a number of times and it is normally good. However, I ordered dinner for my wife and I from here tonight and it was an absolutely pathetic effort from this store.My order was supposed to be done at 6:20PM, I arrive at approximately 6:25PM and I proceeded to patiently wait until 6:55PM. Fed up, I asked where I was in queue to learn I was still 8th. I asked to cancel my order and was informed that can’t do that. The only alternative to get a refund is to call the customer support number. To make matters worse, they had 2 cashiers standing at the register laughing and joking as the rest of the restaurant struggled to make orders. The take out orders were only trickling out at a rate of approximately 1 per 5 minutes.Normally a good location but laughable service this evening. I got the notification my food was ready over 50 minutes after it was initially supposed to be done. No refund form management, no vouchers, nothing. Absolute joke.Please think long and hard before you consider an online order from this location, I know I will.
Atmosphere: 1
Food: 1
Service: 1
I wish I could give -5 stars walked in to the establishment tonight at 830 and immediately turned around. How can I eat out of a filthy establishment. I have had chipotle in different states and this is by far the most disturbing experience I’ve ever had serving area a mess and girl was filthy which look as if it hasn’t been cleaned in months. Food smeared all over counter and tables. I immediately turned around and ran out the store
Atmosphere: 1
Food: 1
Service: 1
Great burrito
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Large Queso & Large Chips
The staff was rude and unprofessional. I inquired about adding chips to my order, and they initially claimed they didn't have any. When I pointed out a large bin of chips one foot away, they insisted they were only filling online orders for chips. The situation escalated as the staff (particularly one individual) kept arguing and making remarks in front of other patrons and myself. As I walked out, other customers agreed that the staff behaved unprofessionally. The staff needs to be held accountable for their rudeness and unprofessional behavior. It was a disappointing experience overall.
Atmosphere: 1
Food: 2
Service: 1
Redhead idiot at the register wouldn’t pay me out,, was just talking to coworkers
This location has always run like a fine oiled machine. Staff has always been professional.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My husband ordered a salad bowl for me which costed $12.95 and a burrito. Comparing the salad with burrito, the amount of salad is 1/3 to the burrito. There are about10 small pieces of chicken meat and not much lettuce in the bowl. The bowl is 2/3 full of stuff and less than a quarter of salad dressing. Very disappointed with the salad. Chipotle should have not cheated on customer like this.
Atmosphere: 1
Food: 1
Service: 1
Just left, got a whole bag of burnt chips! Please do not do this to your customers again!
OMG, where do I start. Came to get my grandson something to eat and upon walking in no one greeted and all 3 workers seem to have had an attitude. The one helping me spoke so low I had to ask her twice to please speak up. Now the worst part - I COULD NOT BELIEVE how disgustingly dirty the food area was - rice was ALL OVER - in the salsas, cheese was in the guac, it was just a mess, no ones hair was pulled back, no proteins were out - just dried metal containers - IT WAS DISGUSTING!!! Lets not talk about the drink area!! PLEASE CLEAN THIS PLACE UP OR SHUT DOWN!!!! No one should ever come to this location and I will let everyone at the hospital know to stop coming to this dirty place. Not cool at all.
Super dirty!!Not friendly stuff..
Atmosphere: 1
Service: 1
I moved into the area about a year ago and for some reason every time I cometo This chipotle , they say they don’t have lettuce they don’t have rice they’re always missing an ingredient and I do come towards the end of the day but it’s still about 2 to 3 hours before closing and they don’t have certain ingredients doesn’t make
Atmosphere: 1
Food: 1
Service: 1