Morning shift always so courteous an friendly..between 0600 am-0700am that’s when we’re there The drive thru?? ?
1984
Worst Smash Burger I've ever eaten! Disappointing! They don't even know how to cook a smash burger. It was just their regular burgers on a bun. Terrible! Smash burgers are cooked differently amigos. They were in the kitchen laughing it up in Spanish and being all loud when the food they put out is horrible!
Atmosphere: 5
Food: 1
Service: 1
Glitter n COFFEE
Tiny tacos order is generous amount. Jack in the box only gives you 1 dipping pod. You have 20 mini tacos. If you want some sauce for the other 15 mini tacos You gave to buy them?
Food: 3
Service: 4
Anthony Chavez
I ordered my dinner last night through Uber eats and regardless of who I ordered from regardless if it was in Jack in the box, Jack in the box is still responsible for the quality control of the food that they're preparing for the customers for Uber eats. I Indianapolis ordering my food and the first driver decided not to deliver my food because I was in the hospital the second driver decided to take my order I left 20% tip and the same point Jack in the box never remade the order cuz it took the first driver almost 25 minutes total time everything said and then decided not to take the order then the second driver came and it took another 15-20 minutes for her to even get and take the order and another 10 to 12 minutes and not really a shake no more I asked for No whip cream no cherries they added it anyways, they did it anyways, and ended up putting way to much Oreos and made it completely uneditable for anyone to enjoy. Also wants to driver got to my location she came out of the elevator handed me my food bag and the bag was really soaking wet on the bottom and the food started coming out she grabbed it then handed me my order and says here you go I told her I refuse to take the order she's like well I delivered it here you go and so I took the order placed it down and contacted Uber eats they never answer the phone so they were busy or too busy to take calls so I contacted Jack in The box and Jack in the box employee there was no manager and to find out what it was because a manager called out sick. Jack in the box this morning and the manager that said she was a manager said that they're not responsible for quality control contact Uber eats and right away she wouldn't let me speak she kept on speaking over me and says I'll give you the number to my district manager I said it's okay the phone call was recorded I'm going to contact corporate and let him know how I spoke to by you as well as the uneducated and not trained employee that basically messed up everything and made the whole order a mess in the first place.
Atmosphere: 2
Food: 1
Service: 1
Bashar Soumi
Food amazing people very
Atmosphere: 5
Food: 5
Service: 5
Lady P
The workers could use some training about making one feel welcomed in the store, no enthusiasm.
Atmosphere: 5
Food: 5
Service: 3
Kilah Lipstick
IF I COULD GIVE NEGATIVE 5 STARS I WOULD. I went to this location on 2/12/2024 at around 9:30pm let me share my experience. I saw a pictire of the fish sandwich on the drive thru board it looked pretty good so I decided to go away from my normal burger and do something different. So with my other items I was about to pull off and noticed that the guy who took my order decided to omit the 2 orders of fries that I paid for. So get home open the wrapper and this is what I got. Now I generally have a low expectation of fast food I understand its not gonna be perfect or gourmet its fast food but this is horrible and lower than low effort. This trash cost $10 and this wasnt even worthy of going in my trash can let alone my body. I would rather have an angry Mike Tyson punch me in the stomach than eat this.
Atmosphere: 1
Food: 1
Service: 1
Wilbur Mijangos (Mr. Stark)
Always great food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack
Cody Moore
Morning crew is great. Only warning, if you get a milkshake you might get icecream, if they had milkshake straws would nice, still tasted good.
supposed to be open 24 hours but for some reason this store had different closing times throughout the week. plus the people are rude an take forever to give u your food.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Jack's Spicy Chicken Combo
Emir Khuz
Great JIB with the food and ALWAYS tons of open tables for eating inside.
Trish S.
Am I expecting to give a five star review on a fast food chain? I wish I was I was not anticipating my usual order of tacos to be drowning in grease. Totally disgusting Please stop serving food that is not edible. I had to throw this rotten order out. This was the worst of the two. Thank you
Valerie
This has nothing to do with customer service, because the lady was nice, but it’s disappointing to get my food and realize this is what they gave me as a medium fry. With how much you have to pay for food now, it’s ridiculous this is all they gave me. Especially after a long shift of working customer service myself.
Good service with the lady in
Atmosphere: 5
Food: 5
Service: 5
Morning shift always so courteous an friendly..between 0600 am-0700am that’s when we’re there The drive thru?? ?
Worst Smash Burger I've ever eaten! Disappointing! They don't even know how to cook a smash burger. It was just their regular burgers on a bun. Terrible! Smash burgers are cooked differently amigos. They were in the kitchen laughing it up in Spanish and being all loud when the food they put out is horrible!
Atmosphere: 5
Food: 1
Service: 1
Tiny tacos order is generous amount. Jack in the box only gives you 1 dipping pod. You have 20 mini tacos. If you want some sauce for the other 15 mini tacos You gave to buy them?
Food: 3
Service: 4
I ordered my dinner last night through Uber eats and regardless of who I ordered from regardless if it was in Jack in the box, Jack in the box is still responsible for the quality control of the food that they're preparing for the customers for Uber eats. I Indianapolis ordering my food and the first driver decided not to deliver my food because I was in the hospital the second driver decided to take my order I left 20% tip and the same point Jack in the box never remade the order cuz it took the first driver almost 25 minutes total time everything said and then decided not to take the order then the second driver came and it took another 15-20 minutes for her to even get and take the order and another 10 to 12 minutes and not really a shake no more I asked for No whip cream no cherries they added it anyways, they did it anyways, and ended up putting way to much Oreos and made it completely uneditable for anyone to enjoy. Also wants to driver got to my location she came out of the elevator handed me my food bag and the bag was really soaking wet on the bottom and the food started coming out she grabbed it then handed me my order and says here you go I told her I refuse to take the order she's like well I delivered it here you go and so I took the order placed it down and contacted Uber eats they never answer the phone so they were busy or too busy to take calls so I contacted Jack in The box and Jack in the box employee there was no manager and to find out what it was because a manager called out sick. Jack in the box this morning and the manager that said she was a manager said that they're not responsible for quality control contact Uber eats and right away she wouldn't let me speak she kept on speaking over me and says I'll give you the number to my district manager I said it's okay the phone call was recorded I'm going to contact corporate and let him know how I spoke to by you as well as the uneducated and not trained employee that basically messed up everything and made the whole order a mess in the first place.
Atmosphere: 2
Food: 1
Service: 1
Food amazing people very
Atmosphere: 5
Food: 5
Service: 5
The workers could use some training about making one feel welcomed in the store, no enthusiasm.
Atmosphere: 5
Food: 5
Service: 3
IF I COULD GIVE NEGATIVE 5 STARS I WOULD. I went to this location on 2/12/2024 at around 9:30pm let me share my experience. I saw a pictire of the fish sandwich on the drive thru board it looked pretty good so I decided to go away from my normal burger and do something different. So with my other items I was about to pull off and noticed that the guy who took my order decided to omit the 2 orders of fries that I paid for. So get home open the wrapper and this is what I got. Now I generally have a low expectation of fast food I understand its not gonna be perfect or gourmet its fast food but this is horrible and lower than low effort. This trash cost $10 and this wasnt even worthy of going in my trash can let alone my body. I would rather have an angry Mike Tyson punch me in the stomach than eat this.
Atmosphere: 1
Food: 1
Service: 1
Always great food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack
Morning crew is great. Only warning, if you get a milkshake you might get icecream, if they had milkshake straws would nice, still tasted good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Parking: Park and walk in very close to the door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Buttery Jack, Egg Rolls, Chicken Teriyaki Bowl, Monster Taco
supposed to be open 24 hours but for some reason this store had different closing times throughout the week. plus the people are rude an take forever to give u your food.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Jack's Spicy Chicken Combo
Great JIB with the food and ALWAYS tons of open tables for eating inside.
Am I expecting to give a five star review on a fast food chain? I wish I was I was not anticipating my usual order of tacos to be drowning in grease. Totally disgusting Please stop serving food that is not edible. I had to throw this rotten order out. This was the worst of the two. Thank you
This has nothing to do with customer service, because the lady was nice, but it’s disappointing to get my food and realize this is what they gave me as a medium fry. With how much you have to pay for food now, it’s ridiculous this is all they gave me. Especially after a long shift of working customer service myself.
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Two Tacos, Chicken Sandwich