I frequently go here because I work near by but no matter what time I go on my lunch, I always have to wait for atleast 1 item to be cooked..Knowing it's the lunch rush, they should be more prepared and not wait for the dish to be empty before the call out for
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Mushroom Chicken, Plate
Israel A
I ordered Firecracker Shrimp and Teriyaki chicken at this location, employee Zachary told me ''You gonna have to wait for Firecracker shrimp or go to a different location ", ..very rude, ..the waiting line you wait 10 - 15 mins for turn , and another 10 mins for them to cook food, The manager there works so slow not paying attention on service line , very disappointed with seevice and my firecracker portion wasnt even right....picts dont lie about what Im saying over this Panda location on Fort Apache...horrible service.
Atmosphere: 2
Food: 1
Service: 1
art demoss
Just wish they would go back to letting you try a sample of an
Atmosphere: 4
Food: 4
Service: 4
RositaDeAlcala63
We did not dine in, we take out our food. It was my first time at this restaurant. I was impressed from the time I walk in to the time I walk out. I was greeted from a choir of staff members, impressive! Some of the items that I have ordered were in the process of being finished, the staff were informative, polite and extremely friendly! My wait wasn’t long. The food very tasty. I got noodles, broccoli and beef and green beans and chicken. My friend got firecracker shrimp and mushrooms with chicken! All delicious ? I will go again.
Kid-friendliness: Allergy boys can eat Pandas noodles * bbq chicken without getting itchie.Wheelchair accessibility: Bbq chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein
Johnny Klebitz
They were exceptionally professional even with the lunch rush and the food was well and came at a good speed given the
Atmosphere: 5
Food: 5
Service: 5
Larry Krogel
This used to be my favorite Panda, but lately the service has gone down. It seems like customers are always wanting for food items. I understand that it's a popular store they have too many employees doing the same thing and are not very managed. Unfortunately tonight was my last time going there, because it's not an enjoyable experience.
Atmosphere: 1
Food: 3
Service: 1
Valentina Fres
This place was horrible. On February 19, 2024 around 5:50 pm, I went for a date night with my husband and they forgot to put the teriyaki sauce which is not really a problem for me. I went to ask for the sauce in a polite way and I got yelled by the cashier who said with a a very rude tone of voice, “hold on, there is too much going on!” The point here is that I wouldn’t have care if the cashier would have said this to me in a nicer and more polite way. But I felt humiliated and was yelled at for no reason. The manager shouldn’t put people who lack of soft skills in the front. She should keep this woman in the back, cooking.This experience ruined my whole dinner and I didn’t enjoy my food. The cashier made me feel very uncomfortable. DONT COME TO THIS PLACE DURING THE EVENING CAUSE THE CRAZY WOMAN IS THERE.
Atmosphere: 1
Food: 3
Service: 1
Teresa Wunder
Watch out for an employee named ZACHARY: he will play dumb in not knowing how to place a cell remote order, say "come in & I'll help you" - yet royally screw you over! We were shorted on our shrimp & rice. We were offered complimentary "apology" appetizer& drink" - then CHARGED for one of them after the fact. We complained before leaving the store about the shorted shrimp & rice: were given the missing shrimp but no more rice (clearly skimpy portion!) Our order stated all we wanted was napkins & teriyaki sauce- which we received neither. When we asked ZACHARY for the manager's name- he refused to give it to us. Our food was lukewarm by the time we got out of there & cold by the time we were home, just 4 miles away.
Went in around 7pm on a Tuesday and all the workers were welcoming and nice! Sadly it seems to be out of the norm nowadays, but I'm very happy with the service here. Definitely will be back even though I'm closer to another location.
Atmosphere: 5
Food: 5
Service: 5
M.J. Marquez
Always have the freshest of the fresh gourmet orange chicken! My absolute fave!
Don't do business here.Customer service simply isn't there.Really bad vibes. Almost a confrontation.Don't do business here.Never returning.Find Jesus. Have a good evening.
Atmosphere: 1
Food: 1
Service: 1
Jann LeBeau
The food was good. The line was very long, but it went fast.
Will never be back for myself or to pick up a mobile order. You cost me $16 wasting 15 minutes waiting for an order that was never prepared but should have been ready when I arrived. I had to walk out. You've got five drivers waiting to pick up mobile orders for 15 plus minutes each and instead of making their orders you constantly keep making walk-in orders instead. The restaurant wasn't even busy and it takes less than 5 minutes to put an order together. If you can't follow a simple first in first out like every other restaurant then you have no place being on mobile order platforms. We have other orders in our cars and other orders to pick up after. We cannot be waiting forever because you do not know how to serve ALL of your customers. I will be reporting you to my mobile platform.
I frequently go here because I work near by but no matter what time I go on my lunch, I always have to wait for atleast 1 item to be cooked..Knowing it's the lunch rush, they should be more prepared and not wait for the dish to be empty before the call out for
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Mushroom Chicken, Plate
I ordered Firecracker Shrimp and Teriyaki chicken at this location, employee Zachary told me ''You gonna have to wait for Firecracker shrimp or go to a different location ", ..very rude, ..the waiting line you wait 10 - 15 mins for turn , and another 10 mins for them to cook food, The manager there works so slow not paying attention on service line , very disappointed with seevice and my firecracker portion wasnt even right....picts dont lie about what Im saying over this Panda location on Fort Apache...horrible service.
Atmosphere: 2
Food: 1
Service: 1
Just wish they would go back to letting you try a sample of an
Atmosphere: 4
Food: 4
Service: 4
We did not dine in, we take out our food. It was my first time at this restaurant. I was impressed from the time I walk in to the time I walk out. I was greeted from a choir of staff members, impressive! Some of the items that I have ordered were in the process of being finished, the staff were informative, polite and extremely friendly! My wait wasn’t long. The food very tasty. I got noodles, broccoli and beef and green beans and chicken. My friend got firecracker shrimp and mushrooms with chicken! All delicious ? I will go again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Chicken, Broccoli Beef, Fried Rice, Chow Mein
Always great food!
Food: 5
Service: 5
Kid-friendliness: Allergy boys can eat Pandas noodles * bbq chicken without getting itchie.Wheelchair accessibility: Bbq chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein
They were exceptionally professional even with the lunch rush and the food was well and came at a good speed given the
Atmosphere: 5
Food: 5
Service: 5
This used to be my favorite Panda, but lately the service has gone down. It seems like customers are always wanting for food items. I understand that it's a popular store they have too many employees doing the same thing and are not very managed. Unfortunately tonight was my last time going there, because it's not an enjoyable experience.
Atmosphere: 1
Food: 3
Service: 1
This place was horrible. On February 19, 2024 around 5:50 pm, I went for a date night with my husband and they forgot to put the teriyaki sauce which is not really a problem for me. I went to ask for the sauce in a polite way and I got yelled by the cashier who said with a a very rude tone of voice, “hold on, there is too much going on!” The point here is that I wouldn’t have care if the cashier would have said this to me in a nicer and more polite way. But I felt humiliated and was yelled at for no reason. The manager shouldn’t put people who lack of soft skills in the front. She should keep this woman in the back, cooking.This experience ruined my whole dinner and I didn’t enjoy my food. The cashier made me feel very uncomfortable. DONT COME TO THIS PLACE DURING THE EVENING CAUSE THE CRAZY WOMAN IS THERE.
Atmosphere: 1
Food: 3
Service: 1
Watch out for an employee named ZACHARY: he will play dumb in not knowing how to place a cell remote order, say "come in & I'll help you" - yet royally screw you over! We were shorted on our shrimp & rice. We were offered complimentary "apology" appetizer& drink" - then CHARGED for one of them after the fact. We complained before leaving the store about the shorted shrimp & rice: were given the missing shrimp but no more rice (clearly skimpy portion!) Our order stated all we wanted was napkins & teriyaki sauce- which we received neither. When we asked ZACHARY for the manager's name- he refused to give it to us. Our food was lukewarm by the time we got out of there & cold by the time we were home, just 4 miles away.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Honey Walnut Shrimp
Restaurantji Recommends
Went in around 7pm on a Tuesday and all the workers were welcoming and nice! Sadly it seems to be out of the norm nowadays, but I'm very happy with the service here. Definitely will be back even though I'm closer to another location.
Atmosphere: 5
Food: 5
Service: 5
Always have the freshest of the fresh gourmet orange chicken! My absolute fave!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Orange Chicken, Chow Mein
Don't do business here.Customer service simply isn't there.Really bad vibes. Almost a confrontation.Don't do business here.Never returning.Find Jesus. Have a good evening.
Atmosphere: 1
Food: 1
Service: 1
The food was good. The line was very long, but it went fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bigger Plate, Honey Walnut Shrimp
Will never be back for myself or to pick up a mobile order. You cost me $16 wasting 15 minutes waiting for an order that was never prepared but should have been ready when I arrived. I had to walk out. You've got five drivers waiting to pick up mobile orders for 15 plus minutes each and instead of making their orders you constantly keep making walk-in orders instead. The restaurant wasn't even busy and it takes less than 5 minutes to put an order together. If you can't follow a simple first in first out like every other restaurant then you have no place being on mobile order platforms. We have other orders in our cars and other orders to pick up after. We cannot be waiting forever because you do not know how to serve ALL of your customers. I will be reporting you to my mobile platform.
Atmosphere: 1
Service: 1