I can’t order with any customer preferences like well done fries the customer service sucks
Daniel Hughes
Our first time here and it was a very positive experience! Quick friendly service delicious burgers and fries. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Crinkle Cut Fries
Dann Eric
Quick & friendly serviceKid-friendliness: Informal place and great for teens
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
James Rasgaitis
Always great food and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Michael Nixon
I’d shack here for sure.
Atmosphere: 3
Food: 5
Service: 5
nicholas head
Great food. Decent prices.not exactly friendly service, but not awful.
Kimberly Smith
First time had a burger there It was fire ?.
Atmosphere: 4
Food: 5
Service: 4
Allison Jo
It's just okay. I ordered a shack burger without buns and kimchi fries on the app. Pick up was hassle free.Food was just mediocre, not bad, not great. I personally prefer in n out. Not sure if I'll be back.
Atmosphere: 5
Food: 3
Service: 5
Lydia X.
Solid place for a burger, fries, and milkshake. It's especially good for a sit-down meal, and the location is very convenient. It can be a little loud inside but not too bad.It's one of those places where you place your order, and then someone brings it over to your table.They usually have a couple of interesting burgers and milkshakes on the menu. The price is a little expensive for what it is.Large, free parking lot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Korean Style Fried Chicken Sandwich, Burger
Omg the burgers were so good, then i tasted their crinkle cut fries and melted. My daughter demolished their bacon cheese fries. The dessert was delish.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Bacon Cheeseburger and Fries and Regular Cheeseburger, Burger, Crinkle Cut Fries
Ericka S
This place was pretty good, but also maybe a little overhyped. My sister and I were out shopping on a Saturday afternoon and decided we needed lunch, but something quicker than a sit down and better than typical fast food. We settled on Shake Shack at the Summerlin mall, and boy, was it busy! There was a line to order, but mainly because people were waiting to use the kiosks instead of going to the 2 people available to take orders. Because we were fine ordering directly with the cashier, we were able to jump the line.My sister got the shack burger with their lemonade, and I got the chicken shack with cheese fries and a strawberry shake. My sisters burger looked really good, and she said it was pretty tasty. I thought the chicken shack was perfect! The chicken was fried so nicely, and the herb mayo was such a nice touch. My shake was delicious, tasted like a real ice cream shake, and the cheese fries were a bit of a letdown. While the fries were decent, the cheese was almost bland.The service we received was top-notch, everyone was very friendly! They even bring your food out to your table. The main reason I give it 4 stars is partly because of the bland cheese, but also because of the seating. There were a lot of people in there, and we got very lucky that someone had just left for us to be able to sit down. What we noticed while eating was that some of the booths and tables were being used by people who slipped in and were just sitting and chilling with no food or with drinks and stuff from other places. If we hadn't found the table we did, we would have had to sit outside during winter to eat our food or take it back to our car. It was pretty busy, and the seating is so far to the side of where the employees are. I'm sure it's hard for them to notice when people are just coming and using their tables.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Shack Sandwich
Lorena Mejia
Walter the cashier and Brian the waiter were
Atmosphere: 5
Food: 5
Service: 5
A M
We didn't dine in, food was ready pretty quick. Although, they packed the drinks in the same bag as the food and it spilled all over everything. Food was actually pretty disappointing. It used to be pretty good, not sure what's going on, but probably won't ever order or dine in again.
Food: 1
Service: 1
WestCoastDP
Burger ground meat had grizzle in the pattie which was over salted. Chc. Shake wasn't thick. Not too bad, but other joints have better burgers for less money.
GREAT FOOD EXCELLENT SERVICE CLEAN
Atmosphere: 5
Food: 5
Service: 5
I can’t order with any customer preferences like well done fries the customer service sucks
Our first time here and it was a very positive experience! Quick friendly service delicious burgers and fries. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Crinkle Cut Fries
Quick & friendly serviceKid-friendliness: Informal place and great for teens
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Always great food and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
I’d shack here for sure.
Atmosphere: 3
Food: 5
Service: 5
Great food. Decent prices.not exactly friendly service, but not awful.
First time had a burger there It was fire ?.
Atmosphere: 4
Food: 5
Service: 4
It's just okay. I ordered a shack burger without buns and kimchi fries on the app. Pick up was hassle free.Food was just mediocre, not bad, not great. I personally prefer in n out. Not sure if I'll be back.
Atmosphere: 5
Food: 3
Service: 5
Solid place for a burger, fries, and milkshake. It's especially good for a sit-down meal, and the location is very convenient. It can be a little loud inside but not too bad.It's one of those places where you place your order, and then someone brings it over to your table.They usually have a couple of interesting burgers and milkshakes on the menu. The price is a little expensive for what it is.Large, free parking lot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Korean Style Fried Chicken Sandwich, Burger
Restaurantji Recommends
Omg the burgers were so good, then i tasted their crinkle cut fries and melted. My daughter demolished their bacon cheese fries. The dessert was delish.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Bacon Cheeseburger and Fries and Regular Cheeseburger, Burger, Crinkle Cut Fries
This place was pretty good, but also maybe a little overhyped. My sister and I were out shopping on a Saturday afternoon and decided we needed lunch, but something quicker than a sit down and better than typical fast food. We settled on Shake Shack at the Summerlin mall, and boy, was it busy! There was a line to order, but mainly because people were waiting to use the kiosks instead of going to the 2 people available to take orders. Because we were fine ordering directly with the cashier, we were able to jump the line.My sister got the shack burger with their lemonade, and I got the chicken shack with cheese fries and a strawberry shake. My sisters burger looked really good, and she said it was pretty tasty. I thought the chicken shack was perfect! The chicken was fried so nicely, and the herb mayo was such a nice touch. My shake was delicious, tasted like a real ice cream shake, and the cheese fries were a bit of a letdown. While the fries were decent, the cheese was almost bland.The service we received was top-notch, everyone was very friendly! They even bring your food out to your table. The main reason I give it 4 stars is partly because of the bland cheese, but also because of the seating. There were a lot of people in there, and we got very lucky that someone had just left for us to be able to sit down. What we noticed while eating was that some of the booths and tables were being used by people who slipped in and were just sitting and chilling with no food or with drinks and stuff from other places. If we hadn't found the table we did, we would have had to sit outside during winter to eat our food or take it back to our car. It was pretty busy, and the seating is so far to the side of where the employees are. I'm sure it's hard for them to notice when people are just coming and using their tables.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Shack Sandwich
Walter the cashier and Brian the waiter were
Atmosphere: 5
Food: 5
Service: 5
We didn't dine in, food was ready pretty quick. Although, they packed the drinks in the same bag as the food and it spilled all over everything. Food was actually pretty disappointing. It used to be pretty good, not sure what's going on, but probably won't ever order or dine in again.
Food: 1
Service: 1
Burger ground meat had grizzle in the pattie which was over salted. Chc. Shake wasn't thick. Not too bad, but other joints have better burgers for less money.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Burger