The service was no good at all. Not somewhere where I'll try again. On Niagara falls boulevard. What's going for a business meeting. Not good at
Atmosphere: 1
Food: 1
Service: 1
Maya K
**^Warning… Although the food and drinks were good at this location the service was not. I waiting at the counter for 5 minutes while multiple employees walked passed me and made eye contact. I said repeatedly and loudly excuse me and hello and no one acknowledged me. We made eye contact multiple times and not a single employee had the basic decency of saying “ just a moment or I’ll be right with you” Where are people getting trained these days?!?! I was a barista and it’s not rocket science to say to a customer I’ll be with you in one moment. My sister came in after me and had the same exact experience. After waiting a while the employee working the drive thru finally came over to take her order while there were multiple employees behind the counter. Will not be returning after this terrible service.
Atmosphere: 1
Food: 3
Service: 1
Mohd Alamri
The last few times I came here, the whole place was so overwhelming by a pervasive, strong cooking smell throughout the place (especially late morning to noon). Last time, I talked to the staff about it, and instead of addressing the issue, the staff’s response was laughter and making fun of my complaint, which felt dismissive and disrespectful. Given the uncomfortable environment and the staff's lack of concern for customer comfort, I don’t recommend visiting this location.
Atmosphere: 1
Food: 1
Service: 1
Ashley A
I REALLY want to thank this location for caring about quality!! I get migraines and tremors due to chronic fatigue from thyroid disease. Caffeine really helps with this so a properly made drink is very important to me. With other locations I am often served what is essentially just a cup of milk. Thank you so much to everyone at this location, including the manager for hiring great employees!! You all genuinely make a big difference in my life!
Service: 5
Doom Racing
I always use the drive threw. Im dissabled so i dont go in.
Excellent service,priced right and very nice atmosphere. Great staffing ,courteous, and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Swiss, Sandwich
patricia catalano
Great bakery items and the best Coffee and always a clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mixed Berries Smoothie
Michael Schmid
Canadian coffee chain with a Buffalo connection, the founder used to be an NHL Player and played for the Buffalo Sabres.Coffee is very good, donuts kind of all taste the same.Service here was great, they made a mistake on our order (food allergy issue) and corrected it immediately and without any issues.Decor is functional, but somewhat plain, free wifi is a plus.Dietary restrictions: They can handle milk allergy issues, gluten free isn't an option.
Finally found one !! Dunking donuts with a bigger menu..not bad I liked it
Daniel Leonards
Consistent prompt service & with multiple vehicles at drive-thru, excellent customer service as multitasking & teamwork going on! You've earned another daily customer as the Delaware/Allen locale is sadly terrible. My daughter works at 5am not far from you so I'll gladly purchase 2 Capachino's & drop hers off vs wasting time getting frustrated any longer at the Delaware/Allen locale that's close to our residence.
Atmosphere: 5
Food: 5
Service: 5
Essence Shipp
I was standing at the counter ready to order for 20 minutes while a worker repeatedly walking past me 3 times then started talking to another employee at the window. I asked are they doing online order and an employee replied “hold on” and walked off.
Atmosphere: 1
Food: 4
Service: 1
Amreen Shafiuddin
Drive through was Quick. Good customer service.
Atmosphere: 5
Food: 5
Service: 5
Laura Lmo
Just wanted to share what Tim Hortons drive thru gave my son on his first day of summer school for his quick breakfast. The photo has not been altered in anyway
The service was no good at all. Not somewhere where I'll try again. On Niagara falls boulevard. What's going for a business meeting. Not good at
Atmosphere: 1
Food: 1
Service: 1
**^Warning… Although the food and drinks were good at this location the service was not. I waiting at the counter for 5 minutes while multiple employees walked passed me and made eye contact. I said repeatedly and loudly excuse me and hello and no one acknowledged me. We made eye contact multiple times and not a single employee had the basic decency of saying “ just a moment or I’ll be right with you” Where are people getting trained these days?!?! I was a barista and it’s not rocket science to say to a customer I’ll be with you in one moment. My sister came in after me and had the same exact experience. After waiting a while the employee working the drive thru finally came over to take her order while there were multiple employees behind the counter. Will not be returning after this terrible service.
Atmosphere: 1
Food: 3
Service: 1
The last few times I came here, the whole place was so overwhelming by a pervasive, strong cooking smell throughout the place (especially late morning to noon). Last time, I talked to the staff about it, and instead of addressing the issue, the staff’s response was laughter and making fun of my complaint, which felt dismissive and disrespectful. Given the uncomfortable environment and the staff's lack of concern for customer comfort, I don’t recommend visiting this location.
Atmosphere: 1
Food: 1
Service: 1
I REALLY want to thank this location for caring about quality!! I get migraines and tremors due to chronic fatigue from thyroid disease. Caffeine really helps with this so a properly made drink is very important to me. With other locations I am often served what is essentially just a cup of milk. Thank you so much to everyone at this location, including the manager for hiring great employees!! You all genuinely make a big difference in my life!
Service: 5
I always use the drive threw. Im dissabled so i dont go in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mixed Berries Smoothie, Chili, Sandwich
Excellent service,priced right and very nice atmosphere. Great staffing ,courteous, and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Swiss, Sandwich
Great bakery items and the best Coffee and always a clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mixed Berries Smoothie
Canadian coffee chain with a Buffalo connection, the founder used to be an NHL Player and played for the Buffalo Sabres.Coffee is very good, donuts kind of all taste the same.Service here was great, they made a mistake on our order (food allergy issue) and corrected it immediately and without any issues.Decor is functional, but somewhat plain, free wifi is a plus.Dietary restrictions: They can handle milk allergy issues, gluten free isn't an option.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Mocha Iced Capp, Iced Latte, Cookies, Vanilla Cream, Mixed Berries Smoothie, Chili, Bagel
Drinks and food was good. Got the wrong donut ? and muffin. Another customer got our order so we just switched.
Atmosphere: 5
Food: 5
Service: 5
Ordered loaded farmers wrap, received half empty wrap with no eggs. Paying extra for a loaded wrap to just end up getting less than a normal one.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Finally found one !! Dunking donuts with a bigger menu..not bad I liked it
Consistent prompt service & with multiple vehicles at drive-thru, excellent customer service as multitasking & teamwork going on! You've earned another daily customer as the Delaware/Allen locale is sadly terrible. My daughter works at 5am not far from you so I'll gladly purchase 2 Capachino's & drop hers off vs wasting time getting frustrated any longer at the Delaware/Allen locale that's close to our residence.
Atmosphere: 5
Food: 5
Service: 5
I was standing at the counter ready to order for 20 minutes while a worker repeatedly walking past me 3 times then started talking to another employee at the window. I asked are they doing online order and an employee replied “hold on” and walked off.
Atmosphere: 1
Food: 4
Service: 1
Drive through was Quick. Good customer service.
Atmosphere: 5
Food: 5
Service: 5
Just wanted to share what Tim Hortons drive thru gave my son on his first day of summer school for his quick breakfast. The photo has not been altered in anyway
Food: 1
Service: 1