Grace Deli

77 Howells Rd, Bay Shore
(631) 647-4140

Recent Reviews

T Cool

HORRIBLE...I ORDERED WELL DONE BACON AND THE BACON THEY GAVE ME COULDN'T HAVE BEEN ANY FATTIER !!!!!

Atmosphere: 1

Food: 1

Service: 1

Tunde Momoh

The food is good but there's a white man that works there and on my last 2 visits he berates a very tall Spanish lady that works the counter. The tall lady is so nice and professional and then you have that white man talking to her so rude and unprofessional in front of all the customers. When I come for breakfast or lunch again and witness this, I will say something to him...

Atmosphere: 1

Food: 5

Service: 5

Kristina DeLuca

i will never order from this place again. everytime i order something they forget something or give me the wrong item or get something wrong. it’s not hard to read an order to make sure it’s correct before you package it. they didn’t put the dressing i paid extra for in the bag leaving me with a plain piece of chicken in a wrap. paula said she would come drop off the dressing since i was only 3 min drive away (car is in the shop) and she never did. waited 15 min and nothing so i called they said she was out delivering it. another 15 min goes by i call again and she picks up the the store phone and says “ i went there and you didn’t answer the knock on the door!!! “ and i’m like dude i was sitting on my porch waiting for you the entire time you OBVIOUSLY got the wrong address…and maybe would’ve been smart to ask me my phone # before hanging up so quickly after you said you were coming. better yet the deli had my # because i called them several times but she wasn’t smart enough to ask for it or call the deli and ask what it was before she “supposedly” left my house. she kept insisting she had the right address meanwhile i was sitting on my porch for an hour for her AND have a ring camera on top of this that shows me sitting on my porch with no one in sight the entire time. at this point i’m just annoyed she’s calling me a liar when clearly she was at the wrong place made no attempt to contact me and i have physical video proof. it’s not even about the dressing it’s her utter denial, calling me a liar, and her being rude when she’s the one who messed up several times. she kept hanging up on me and wouldn’t refund me saying i need to call doordash in which i did and they told me the store needed to refund me on their end bc it was a mistake on their end not doordash in which she refused. these people have proven to be unreliable several times if you order something don’t expect to get what you ordered and don’t expect anyone to be kind or understanding or take any sort of accountability.

Atmosphere: 1

Food: 1

Service: 1

Alexis

they are amazing over here! I love how they call you by your first name and make you feel like a regular. Customer service always on 10

Atmosphere: 5

Food: 5

Service: 5

Meredith Wendt

Great Egg Sandwiches!

Atmosphere: 3

Food: 5

Service: 5

Shawnie J.

I'm big on smells and as soon as I walked in I smelled that fresh bagel smell and I was ready to order. Service was good and attentive she listened to every detail. My only complaint was how the sandwich was stacked but still worth going back.

Edras Hidalgo

I was in this place 3 month agoI ask for a breakfast sandwich ..spinach , turkey , mozzarella cheese ,l, eggs in a toasted bagel .when I get back to my job and opened bagel didn’t get toast it was regular cheese and not eggs . I came back Wednesday this week give second chance without said anything.I did order same sandwich.. this time I request a toasted roll . Second bad experience bread was burned..place has good loyal costumer and that must made them get over confortable. Hope they care little more

Atmosphere: 2

Food: 1

Service: 1

Chris Schmitt

Very good food, great people!!

Michael McGinnity

"SORRY, WE'RE A LITTLE BUSY!"That was the response I got when the place itself decided to deliver the food, instead of one of many people who deliver through Grub Hub. I ordered food because time is limited, since there's a lot to do to help my father's continual recovery from a stroke while not being able to take off from work. If the place is busy, let the workers out there deliver the food instead of delivering it yourself.Only reason it's not a one star rating is because the food is as expected.

ryan chugh

Amazing food cheapest egg sandwich in long island

Todd Neuberger

Horrible experience. Stopped in on the way to the ferry with plenty of time to grab a sandwich some drinks and head over.After waiting 20 minutes, while watching people stand around behind the glass they finally started making the sandwiches.After the first ten minutes the guy at the register tells us they're working on it. Then another five minutes the guy making the sandwiches let's us know they have a lot of online orders. After 20 minutes we asked the guy how much longer to which he says "I don't know they're making it. There were orders before yours".Mind you when we got in there was 1 person ahead of us and 1 person waiting. We now watched five other groups come and go after us plus the people before us go. After the 20 minutes the guy started making our sandwiches as we can literally see through the window.Horrible experience. Slow beyond belief. Random I'm assuming employees coming in but not working as they look like they went for a run just walking around chatting with everyone sweating on everything.Avoid if you want your food in a timely manner or don't want sweat all over it.

Todd N.

Horrible experience. Stopped in on the way to the ferry with plenty of time to grab a sandwich some drinks and head over. After waiting 20 minutes, while watching people stand around behind the glass they finally started making the sandwiches. After the first ten minutes the guy at the register tells us they're working on it. Then another five minutes the guy making the sandwiches let's us know they have a lot of online orders. After 20 minutes we asked the guy how much longer to which he says "I don't know they're making it. There were orders before yours". Mind you when we got in there was 1 person ahead of us and 1 person waiting. We now watched five other groups come and go after us plus the people before us go. After the 20 minutes the guy started making our sandwiches as we can literally see through the window. Horrible experience. Slow beyond belief. Random I'm assuming employees coming in but not working as they look like they went for a run just walking around chatting with everyone sweating on everything. Avoid if you want your food in a timely manner or don't want sweat all over it.

Ahmad Ali

Egg Sandwich was perfect. Spinach swirl not so much.

Shanna Williams

I call in my order most days. They have the best bacon, so I go out of my way to go there when I want a breakfast sandwich.

Sim Urivetzky

Great place. Great staff. Reasonable prices.

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