For some reason it takes them more than 30 minutes to make my online order and its missing toppings even after that.
Atmosphere: 3
Food: 3
Service: 1
Nathan Tubbs
I enjoy this chain’s food overall, but the service at this location keeps getting worse. Tonight, the manager refused to serve me in the restaurant and told me that if I wanted to get food, I would have to order online. So, rather than simply serving me while standing right there, they had me download an app, submit, an order, and then made my order. When I told them how silly that was, I was disrespected and told that if I didn’t want to order online, then I should “call the boss and complain.” Overall, their customer service was non-existent.
Service: 1
Madison Daches
Great but $3.10 for guacamole was kinda insane of you guys
D AM
I order every other day 2 plates with everything. This week got a yound girl who put one scoop of rice and hardly no meat. I asked her to put full amount in my dishes. I also paid extra for the avocado. She said no problem. When I got home no avocado in either of my orders and portions were not correct amount. I dont understand if the workers are not being trained right or just being cheap to customers. Also the cook mixed in the remainder of white rice in with the brown rice. Then refilled white rice container. Not good practice, I recorded him mixing remainder white rice into brown rice pan. Very disappointed with the bayridge location
Atmosphere: 2
Food: 2
Service: 1
Xavier
Food was freezing, no sour cream, no cheese, no nothing, complete
Atmosphere: 1
Food: 1
Service: 1
Rooniel Sanchez
Great food, great staff, the evening manger is the kindest and very efficient at her line of work. I definitely dine her again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Peter Hoang
I placed a big online order for pick up and they charge me an extra $2 for side of sour cream. Petty…
Atmosphere: 1
Food: 1
Service: 1
Sam N.
in person its great. on the chipotle app, the order gets messed up almost every single time. 9/10 times.last time the whole bowl was wrong - also the chips, guac and salsa where missing.yet for compensation after i went to customer service, the chipotle app only gave me a free chips + side and a free drink, which i can’t use together mind u.so for 32$ i got one bowl with mad missing ingredients… and when i tried to explain that to the app, it didn’t matterthis consistently happens with the chipotle app delivery at this store. in person the staff and everything are great, but it feels like u essentially get robbed in the app lol
Atmosphere: 1
Food: 1
Service: 1
Michelle Paola Jiménez Guadamuz
Terrible service, they send the orders wrong and do not change them, they do not refund them, terrible business ???????????
Atmosphere: 1
Service: 1
Marco Hernandez Jr
The workers there are friendly and attentive. They were able to help me make choices and serve me very quickly.
I placed an online order to be picked. Not only was the food not ready by the time I arrived there, they had run out of most of the ingredients and gave me whatever they had with the lowest quality possible. I usually like chipotle food but this one was just disappointing
Mila Cruz
I’m consistently disappointed every time I order from this Chipotle. Something always lacks flavor and the portions are super off. I ordered using the app and my bowl was a ton of rice, a few pieces of chicken, and a few leaves of lettuce. So meh. ?
Atmosphere: 5
Food: 3
Service: 3
Prachi Mehrotra
They get the delivery order wrong pretty much every time at this location.
Atmosphere: 2
Food: 3
Service: 1
zegen
Vanessa is fast and
Atmosphere: 5
Food: 5
Service: 5
Cassandra Y.
Delicious time at this chipotle tonight here with my friend just chilling after a long work day and this meal was the TLC I needed. Forgot the chips no big deal they gave me some. Filled me up. Have my friend a tortilla for free YKTR.
For some reason it takes them more than 30 minutes to make my online order and its missing toppings even after that.
Atmosphere: 3
Food: 3
Service: 1
I enjoy this chain’s food overall, but the service at this location keeps getting worse. Tonight, the manager refused to serve me in the restaurant and told me that if I wanted to get food, I would have to order online. So, rather than simply serving me while standing right there, they had me download an app, submit, an order, and then made my order. When I told them how silly that was, I was disrespected and told that if I didn’t want to order online, then I should “call the boss and complain.” Overall, their customer service was non-existent.
Service: 1
Great but $3.10 for guacamole was kinda insane of you guys
I order every other day 2 plates with everything. This week got a yound girl who put one scoop of rice and hardly no meat. I asked her to put full amount in my dishes. I also paid extra for the avocado. She said no problem. When I got home no avocado in either of my orders and portions were not correct amount. I dont understand if the workers are not being trained right or just being cheap to customers. Also the cook mixed in the remainder of white rice in with the brown rice. Then refilled white rice container. Not good practice, I recorded him mixing remainder white rice into brown rice pan. Very disappointed with the bayridge location
Atmosphere: 2
Food: 2
Service: 1
Food was freezing, no sour cream, no cheese, no nothing, complete
Atmosphere: 1
Food: 1
Service: 1
Great food, great staff, the evening manger is the kindest and very efficient at her line of work. I definitely dine her again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
I placed a big online order for pick up and they charge me an extra $2 for side of sour cream. Petty…
Atmosphere: 1
Food: 1
Service: 1
in person its great. on the chipotle app, the order gets messed up almost every single time. 9/10 times.last time the whole bowl was wrong - also the chips, guac and salsa where missing.yet for compensation after i went to customer service, the chipotle app only gave me a free chips + side and a free drink, which i can’t use together mind u.so for 32$ i got one bowl with mad missing ingredients… and when i tried to explain that to the app, it didn’t matterthis consistently happens with the chipotle app delivery at this store. in person the staff and everything are great, but it feels like u essentially get robbed in the app lol
Atmosphere: 1
Food: 1
Service: 1
Terrible service, they send the orders wrong and do not change them, they do not refund them, terrible business ???????????
Atmosphere: 1
Service: 1
The workers there are friendly and attentive. They were able to help me make choices and serve me very quickly.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Burrito Bowl, Steak
Restaurantji Recommends
I placed an online order to be picked. Not only was the food not ready by the time I arrived there, they had run out of most of the ingredients and gave me whatever they had with the lowest quality possible. I usually like chipotle food but this one was just disappointing
I’m consistently disappointed every time I order from this Chipotle. Something always lacks flavor and the portions are super off. I ordered using the app and my bowl was a ton of rice, a few pieces of chicken, and a few leaves of lettuce. So meh. ?
Atmosphere: 5
Food: 3
Service: 3
They get the delivery order wrong pretty much every time at this location.
Atmosphere: 2
Food: 3
Service: 1
Vanessa is fast and
Atmosphere: 5
Food: 5
Service: 5
Delicious time at this chipotle tonight here with my friend just chilling after a long work day and this meal was the TLC I needed. Forgot the chips no big deal they gave me some. Filled me up. Have my friend a tortilla for free YKTR.