Went in 3 13 year old kids at front desk as hosts? Omg it looks like a joke. Nobody waiting. Didn’t know what wait time to give is.. 15,20 1/2 hour?? Such immaturity and
Service: 1
Monica Shepherd
It was just okay.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: All You Can Eat Shrimp
dad dad
This place use to be great, not anymore. The wait was way to long for food, everyone at the table didn't get their food at the same time, food was over cooked, portions have been decreased significantly. Won't be returning.
Atmosphere: 4
Food: 1
Service: 4
Frank
Service very slow. Have to ask and wait for everything. Bar is very dirty. No one's credit card works. Thought we would try this location instead of Maple Road.Just as bad.1st time in 61 years we went to a Red Lobster and had to ask for biscuits. Can't wait to tell my friends and co workers about this. Biscuits looked like they had been sitting here for a week. Didn't I mention that the bar was very dirty. I just hope someone higher up in the organization reads this.Im not in the restaurant business. I'm in the customer business. Caesar salad was hot. Lobster was cold. Supposed to be the other way around. Enough said.
Atmosphere: 1
Food: 1
Service: 1
Linda Sherman
No atmosphere l, place smelled, very dirty, disgusting, service was horrible,salad came with dinner, not before! I upgraded for a better steak, very tough, not juicy at all. Ordered med rare, came med well. Never go there again!
Atmosphere: 1
Food: 1
Service: 1
April Rowell
Mom of 3 , I choose the Williamsville location to get a special meal for myself ( all you can eat shrimp or the ultimate feast ) and my children love the kids meal options! The servers and staff ensure my family and I have what we need to make it a smooth enjoyable dinner. Thank you Red Lobster for being our go to family spot ! We will be back !Kid-friendliness: Great kids menu! Always offer to bring out kids meal first , the kids love the table games! Clean bathrooms to change your littles! Take time to show the off the lobsters in the tank!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: All You Can Eat Shrimp, Side Caesar Salad, Ultimate Feast
Andu12
I just have to say, this location never disappoints. Went with my family for my daughter’s birthday and the place was so clean, especially the bar area where we were seated. We even got a personalized table visit from the GM Suzanna who wished my daughter a happy birthday. Great food and great times!
Bianca Jiang
We ordered the southwestern shrimp bowl and only got lettuce, no rice. We also ordered a Ny Strip (medium) with a shrimp skewer and the steak was well-done and dry. The shrimp skewer was also completely cemented to the stick. I usually order from here as a nice, quick dinner but this experience was horrid. We also had to wait a 20 extra minutes after our scheduled pick-up time.
I got endless shrimp I loved the what’s your favorite shrimp . And the garlic shrimp scampi !! But the service was so poor every African American that walked in it felt like the servers were being racist . Everytime I asked my server for something he acted as if I couldn’t get it .
Atmosphere: 2
Food: 3
Recommended dishes: Side House Salad, All You Can Eat Shrimp
Mohammed
Service is very bad. Food should come with coleslaw but it didn't come till end. I ordered extra salad and asked to adjust the price the salad for coleslaw which we didn't get. But manager came and said we can't in a rude tone.I will never go again and re commend anyone.
Atmosphere: 4
Food: 3
Service: 1
alan lee
The food was so so, but the service helped even everything out.
Great
Atmosphere: 5
Food: 5
Service: 5
Always a favorite go to. Love the
Atmosphere: 5
Food: 5
Service: 5
Went in 3 13 year old kids at front desk as hosts? Omg it looks like a joke. Nobody waiting. Didn’t know what wait time to give is.. 15,20 1/2 hour?? Such immaturity and
Service: 1
It was just okay.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: All You Can Eat Shrimp
This place use to be great, not anymore. The wait was way to long for food, everyone at the table didn't get their food at the same time, food was over cooked, portions have been decreased significantly. Won't be returning.
Atmosphere: 4
Food: 1
Service: 4
Service very slow. Have to ask and wait for everything. Bar is very dirty. No one's credit card works. Thought we would try this location instead of Maple Road.Just as bad.1st time in 61 years we went to a Red Lobster and had to ask for biscuits. Can't wait to tell my friends and co workers about this. Biscuits looked like they had been sitting here for a week. Didn't I mention that the bar was very dirty. I just hope someone higher up in the organization reads this.Im not in the restaurant business. I'm in the customer business. Caesar salad was hot. Lobster was cold. Supposed to be the other way around. Enough said.
Atmosphere: 1
Food: 1
Service: 1
No atmosphere l, place smelled, very dirty, disgusting, service was horrible,salad came with dinner, not before! I upgraded for a better steak, very tough, not juicy at all. Ordered med rare, came med well. Never go there again!
Atmosphere: 1
Food: 1
Service: 1
Mom of 3 , I choose the Williamsville location to get a special meal for myself ( all you can eat shrimp or the ultimate feast ) and my children love the kids meal options! The servers and staff ensure my family and I have what we need to make it a smooth enjoyable dinner. Thank you Red Lobster for being our go to family spot ! We will be back !Kid-friendliness: Great kids menu! Always offer to bring out kids meal first , the kids love the table games! Clean bathrooms to change your littles! Take time to show the off the lobsters in the tank!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: All You Can Eat Shrimp, Side Caesar Salad, Ultimate Feast
I just have to say, this location never disappoints. Went with my family for my daughter’s birthday and the place was so clean, especially the bar area where we were seated. We even got a personalized table visit from the GM Suzanna who wished my daughter a happy birthday. Great food and great times!
We ordered the southwestern shrimp bowl and only got lettuce, no rice. We also ordered a Ny Strip (medium) with a shrimp skewer and the steak was well-done and dry. The shrimp skewer was also completely cemented to the stick. I usually order from here as a nice, quick dinner but this experience was horrid. We also had to wait a 20 extra minutes after our scheduled pick-up time.
Food: 1
Service: 3
Restaurantji Recommends
My husband and I came for date night. We had a wonderful time and the food was awesome! Our waiter Ty was very friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walt's Favorite Shrimp Platter, Ultimate Feast
Good food with friendly service.
Atmosphere: 4
Food: 4
Service: 4
I got endless shrimp I loved the what’s your favorite shrimp . And the garlic shrimp scampi !! But the service was so poor every African American that walked in it felt like the servers were being racist . Everytime I asked my server for something he acted as if I couldn’t get it .
Atmosphere: 2
Food: 3
Recommended dishes: Side House Salad, All You Can Eat Shrimp
Service is very bad. Food should come with coleslaw but it didn't come till end. I ordered extra salad and asked to adjust the price the salad for coleslaw which we didn't get. But manager came and said we can't in a rude tone.I will never go again and re commend anyone.
Atmosphere: 4
Food: 3
Service: 1
The food was so so, but the service helped even everything out.
Atmosphere: 4
Food: 3
Service: 5