Our first time at this Jersey Mike's and it was by far our worst visit to any Jersey Mike's. The staff did not listen to our orders and we kept having to repeat our orders. The counter where they make the subs had not been cleaned in a very long time. When they cut our sub all of the insides came out and the girl proceeded to wrap the sub. The bathrooms were both extremely dirty. We will not be returning.Dietary restrictions: They were a bit careful regarding my gluten allergy but did not clean the counter like other Jersey Mike's do.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Subs
Markus Snedaker
After you read this, read all the other bad reviews this location recently received. Many problems in the recent past with numerous customers. In my opinion, It appears that management has been unable to correct various aspects of poor quality control of this store. I ordered a hot and cold sub around 5:30pm for a 6:30pm pick up at the Jersey Mikes Clifton Park, NY location for my son and myself. I arrived at 6:42 only to find out they forgot to make my hot sub. Without saying anything such as "Sorry, we forgot to make your sub", one employee just went to the grill and started making my sub. While I waited for an additional 10 minutes, there were several employees out front standing around talking. The floors and countertops were filthy. No one was cleaning. The appearance was disgusting. Once my sub was made, one of the employees handed me my order without a word and walked away. Not "sorry", not a "have a nice evening"... nothing. In addition, they put the hot sub with the cold sub instead of separating the orders so part of the cold sub was warm when I got home. What is wrong with these young workers who want high wages but refuse to properly do their jobs, take pride in their business's appearance, or treat their customers with common courtesy? This Jersey Mikes store has just lost several customers from my family.
Atmosphere: 1
Food: 3
Service: 1
Lawrence Stclair
I watched the grill cook handle raw bacon then reach over and cut my sub roll in half WITHOUT CHANGING his gloves. I told one of the employees and they said " don't worry about, he does it all the time". I contacted the health department. That can kill somebody. Don't go there. Also, no refund as of yet.
Atmosphere: 1
Food: 1
Service: 1
Jason Merriman
Male Employee cutting the meat and slicing the bread has long hair hanging down over his visor. It’s gross. There’s no way it doesn’t fall into food. He could easily put the hair under the visor. Other employee giggled when I mentioned it. Gross.
Atmosphere: 4
Food: 2
Service: 3
lawrencesQ9428UA
I watched the fry cook handle raw bacon then cut my sub roll in half WITHOUT CHANGING his gloves. I told one of the staff and he said " don't worry about it, he does it all the time". They could kill somebody doing that. I filed a complaint with the health department. After reading reviews, this seems to be a common problem with this location. The manager must be a complete idiot. DON'T GO THERE!!!
Alexander Jones
Workers are clearly high. Bread was stale and worker burned himself on stove while I was there. Terrible atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Paine
Super nice employees!
Service: 5
Mikayla L
I think the workers need a class or two on personal cleanliness/hygiene . Not changing gloves when touching your face and wiping your nose with your hands with the gloves on because you have a “runny nose “then proceed to not change there gloves/wash the hands as well as laughing or chuckling while the customer is telling that person to not do that. Seems like a call to nys health department for me .
Cathy Hanczaryk
I went in to get lunch to go.I ordered a giant portobello mushroom and provolone sub to bring home for dinner and a mini tuna w/bacon sub and a fountain cream soda for lunch.There was a line when I arrived at 1 pm and only 2 staff, but they handled it all extremely well and were very good natured while doing it.The food was as fresh and delicious as always. This was my 1st time ordering the tuna, but it won't be my last time. I recommend Jersey Mike's Subs highly!Vegetarian options: I ordered the portobello mushroom and provolone sub, there's also a veggie sub, and you could get a cheese sub.Parking: Plenty of parking in front of the strip mall.Wheelchair accessibility: Street level, easy access, but not a handicap door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
James Murphy Sr
Good sandwich subs. Get large save money if buying more then one.
Showed up 10mins before closing and they refused to take my order as they were cleaning up. This is unacceptable for a food service restaurant with such a reputation.
Atmosphere: 2
Food: 4
Service: 1
Allison B
Love this place, they always get my order right!! Only issue is when I’m waiting for my sub the staff is always fooling around instead of making subs, which makes it take forever.
Zanin Klapija
Came around noon for lunch before a showing, location was clean and the staff was very friendly.
Atmosphere: 5
Service: 5
Noelle
Placed an online order while we were stuck in traffic. It ended up taking 47 minutes to make 3 subs well after lunch peak hour. There is absolutely nothing special enough about these sandwiches to justify it taking this long. It looked like the people in line were waiting a lot longer than normal too. I felt really bad for the staff. They were working as hard as they could, but the store obviously is not equipped to deal with the demand.
Atmosphere: 1
Food: 2
Service: 1
Phillip Tripolone, Jr.
We showed up 15min before closing and instead of being rushed out, they were crazy nice. The sandwiches were great (as usual) and conversation with the manager and staff was great. A+++
Our first time at this Jersey Mike's and it was by far our worst visit to any Jersey Mike's. The staff did not listen to our orders and we kept having to repeat our orders. The counter where they make the subs had not been cleaned in a very long time. When they cut our sub all of the insides came out and the girl proceeded to wrap the sub. The bathrooms were both extremely dirty. We will not be returning.Dietary restrictions: They were a bit careful regarding my gluten allergy but did not clean the counter like other Jersey Mike's do.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Subs
After you read this, read all the other bad reviews this location recently received. Many problems in the recent past with numerous customers. In my opinion, It appears that management has been unable to correct various aspects of poor quality control of this store. I ordered a hot and cold sub around 5:30pm for a 6:30pm pick up at the Jersey Mikes Clifton Park, NY location for my son and myself. I arrived at 6:42 only to find out they forgot to make my hot sub. Without saying anything such as "Sorry, we forgot to make your sub", one employee just went to the grill and started making my sub. While I waited for an additional 10 minutes, there were several employees out front standing around talking. The floors and countertops were filthy. No one was cleaning. The appearance was disgusting. Once my sub was made, one of the employees handed me my order without a word and walked away. Not "sorry", not a "have a nice evening"... nothing. In addition, they put the hot sub with the cold sub instead of separating the orders so part of the cold sub was warm when I got home. What is wrong with these young workers who want high wages but refuse to properly do their jobs, take pride in their business's appearance, or treat their customers with common courtesy? This Jersey Mikes store has just lost several customers from my family.
Atmosphere: 1
Food: 3
Service: 1
I watched the grill cook handle raw bacon then reach over and cut my sub roll in half WITHOUT CHANGING his gloves. I told one of the employees and they said " don't worry about, he does it all the time". I contacted the health department. That can kill somebody. Don't go there. Also, no refund as of yet.
Atmosphere: 1
Food: 1
Service: 1
Male Employee cutting the meat and slicing the bread has long hair hanging down over his visor. It’s gross. There’s no way it doesn’t fall into food. He could easily put the hair under the visor. Other employee giggled when I mentioned it. Gross.
Atmosphere: 4
Food: 2
Service: 3
I watched the fry cook handle raw bacon then cut my sub roll in half WITHOUT CHANGING his gloves. I told one of the staff and he said " don't worry about it, he does it all the time". They could kill somebody doing that. I filed a complaint with the health department. After reading reviews, this seems to be a common problem with this location. The manager must be a complete idiot. DON'T GO THERE!!!
Workers are clearly high. Bread was stale and worker burned himself on stove while I was there. Terrible atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Super nice employees!
Service: 5
I think the workers need a class or two on personal cleanliness/hygiene . Not changing gloves when touching your face and wiping your nose with your hands with the gloves on because you have a “runny nose “then proceed to not change there gloves/wash the hands as well as laughing or chuckling while the customer is telling that person to not do that. Seems like a call to nys health department for me .
I went in to get lunch to go.I ordered a giant portobello mushroom and provolone sub to bring home for dinner and a mini tuna w/bacon sub and a fountain cream soda for lunch.There was a line when I arrived at 1 pm and only 2 staff, but they handled it all extremely well and were very good natured while doing it.The food was as fresh and delicious as always. This was my 1st time ordering the tuna, but it won't be my last time. I recommend Jersey Mike's Subs highly!Vegetarian options: I ordered the portobello mushroom and provolone sub, there's also a veggie sub, and you could get a cheese sub.Parking: Plenty of parking in front of the strip mall.Wheelchair accessibility: Street level, easy access, but not a handicap door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Good sandwich subs. Get large save money if buying more then one.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Subs
Restaurantji Recommends
Showed up 10mins before closing and they refused to take my order as they were cleaning up. This is unacceptable for a food service restaurant with such a reputation.
Atmosphere: 2
Food: 4
Service: 1
Love this place, they always get my order right!! Only issue is when I’m waiting for my sub the staff is always fooling around instead of making subs, which makes it take forever.
Came around noon for lunch before a showing, location was clean and the staff was very friendly.
Atmosphere: 5
Service: 5
Placed an online order while we were stuck in traffic. It ended up taking 47 minutes to make 3 subs well after lunch peak hour. There is absolutely nothing special enough about these sandwiches to justify it taking this long. It looked like the people in line were waiting a lot longer than normal too. I felt really bad for the staff. They were working as hard as they could, but the store obviously is not equipped to deal with the demand.
Atmosphere: 1
Food: 2
Service: 1
We showed up 15min before closing and instead of being rushed out, they were crazy nice. The sandwiches were great (as usual) and conversation with the manager and staff was great. A+++
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs