First time ordering and picking up my food they decided to call me 10mins before my pick up time to tell me what i ordered was not available remind you I placed my order a hour before pick up I was already sitting in the parking lot at that waiting smh they use to be my fav but after a long day of work I am annoyed !!!!!!!!
Food: 4
Service: 1
Herb Neal
Great Atmosphere, pretty clean, and that's it! 2nd time going there. First time for dinner undercooked food, offered no bread, and no drink refills, spent $65 for 2 ppl. Second time for lunch, again cold food, server said complained to us that she was given to many tables (like I could do anything about it, and from what we could tell she had a total of 3 tables). Again offered no refills. AND MY NAME IS NOT WEEDO, SO WHEN I SAW THAT ON THE TABLE NAME RECEIPT, THAT'S WHEN I DECIDED NEVER AGAIN.
Atmosphere: 4
Food: 1
Service: 1
Karen Sawyer
Went for a family bday. Was early so got a drink at the bar which they didn't get right. But anyway service was slow at the bar and at our table. Appetizers were so so, kinda just frozen store bought stuff they put 3 the ovenBut my husband's steak was awesome. The side salads were good too.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Steak
Dan Sullivan
Went there for a birthday lunch. Waited almost 10 minutes before we were even acknowledged by 1 of 2 waitresses working that afternoon. Waited another 5 minutes before we got ice water with no lemon in it, as we had requested. Then, another 7 minutes before we got the two beers we ordered, at the same time as the waters with lemon. We both had burgers, mine with fries, the other a "loaded" baked potato. Fries were barely warm when they arrived, which was 15-20 minutes after ordering. I immediately asked for ketchup, and after 5 minutes of waiting, as the fries turned to room temperature, got up and grabbed a bottle off another table. The "loaded" baked potato had a paper thin sheet of cheese, and 8 (we counted them) sliced scallions, and no bacon at all. And speaking of bacon, one of the burgers was supposed to have bacon, but didn't. There were two bites left on that burger, when the bacon arrived from the kitchen. I'm in my late 60's, and this was hands down, the worst meal, and dining experience I have ever had anywhere I've ever been in the entire world! And I've been to some pretty dicey places. I now know why we stopped going there 10 years ago. We figured out just after leaving why there were only two waitresses that afternoon...nobody goes there anymore! We left 15% tip just out of mercy. How is this place still in business?
Atmosphere: 1
Food: 1
Service: 1
Will Briggs
Service was very slow,1 out 2 meals was ok.The 2nd meal steak not done enough , potato was dry,B/N-cheese was dry,server never returned to check on us, service not good still left a tip$W/B
Atmosphere: 2
Food: 4
Service: 2
Robert “Digger” Zobel
Update as of Mar 9,2024 Server great, my steak was small and wife’s took three tries before they brought her one that was not moooing . Loaded bake potatoes had a very light load. Cost was $95.00 , they need to try harder . Oh and thousand island dressing was watered down , cheese cake was good .
Atmosphere: 4
Food: 2
Service: 5
Sara Abdel
Simone was my server and she was amazing!! Loved everything :) thank you
Atmosphere: 5
Food: 5
Service: 5
Tammy Basta
Waiting over and hour for food . When we got it . It was cold . Waiter was no where to be found . Myself and another person had to find another waiter to ask him to find our check . 15 minutes late he came back with check . Never got drink refills we asked for . Very Disappointed. Will probably not go back again .
Atmosphere: 4
Food: 1
Service: 1
Jennifer Matheus
The girl who helped us was very friendly, she explained everything to us in detail!!!
We went there on February 27th 2024 for my husband birthday my son ordered a baked potato with his meal it never came with his meal and they did not take it off my bill I was not happyParking: Lots of parking spots
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Outlaw Ribeye with Loaded Baked Potato
margaret milner
What a disappointment this restaurant was. A group of us, 4 people celebrating a birthday, arrived with our names on the call ahead wait list, which said there was no wait. The wait turned out to be over a half hour. When we were finally seated. We waited 10-15 minutes before a server appeared. She announced it was her 1st day. She was friendly and engaging and had a trainer with her to assure she got things right. We placed our order with both gals writing it down. We proceeded to wait about another half hour when our 1st day waitress noticed we hadn't gotten our food. The trainer showed up a few minutes later and apologized saying she forgot to swipe her card in with our order. So we waited again. Everyone ordered steaks medium rare, all but 1 came out well done, and out appetizer was extremely over salted. The manager stopped by the table and listened to our experience and took 2 of our dinners off our bill, appropriately. However, our birthday girl was disappointed and although they tried to make it right, we won't be back. Too many much better chain steakhouses around.
Atmosphere: 2
Food: 1
Service: 2
Sharon Lee
Love this restaurant. The dining experience is ALWAYS top notch. IT'S MY ABSOLUTE FAVORITE RESTAURANT!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Outlaw Ribeye with Loaded Baked Potato, Steak
Tim Caldwell
The waitress could have offered another soda refill and cleaned dirty plates away sooner. The restaurant was not very busy at that time of day.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Outlaw Ribeye with Loaded Baked Potato, Steak, Salad
Marcus Mitchum
I can't deny it was very peaceful our waitress was great and the food was done just the way we wanted so I have no
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Outlaw Ribeye with Loaded Baked Potato, Wings, The Longhorn, Seasoned Steakhouse Wings
I'm back again and it's worse!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Steak
First time ordering and picking up my food they decided to call me 10mins before my pick up time to tell me what i ordered was not available remind you I placed my order a hour before pick up I was already sitting in the parking lot at that waiting smh they use to be my fav but after a long day of work I am annoyed !!!!!!!!
Food: 4
Service: 1
Great Atmosphere, pretty clean, and that's it! 2nd time going there. First time for dinner undercooked food, offered no bread, and no drink refills, spent $65 for 2 ppl. Second time for lunch, again cold food, server said complained to us that she was given to many tables (like I could do anything about it, and from what we could tell she had a total of 3 tables). Again offered no refills. AND MY NAME IS NOT WEEDO, SO WHEN I SAW THAT ON THE TABLE NAME RECEIPT, THAT'S WHEN I DECIDED NEVER AGAIN.
Atmosphere: 4
Food: 1
Service: 1
Went for a family bday. Was early so got a drink at the bar which they didn't get right. But anyway service was slow at the bar and at our table. Appetizers were so so, kinda just frozen store bought stuff they put 3 the ovenBut my husband's steak was awesome. The side salads were good too.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Steak
Went there for a birthday lunch. Waited almost 10 minutes before we were even acknowledged by 1 of 2 waitresses working that afternoon. Waited another 5 minutes before we got ice water with no lemon in it, as we had requested. Then, another 7 minutes before we got the two beers we ordered, at the same time as the waters with lemon. We both had burgers, mine with fries, the other a "loaded" baked potato. Fries were barely warm when they arrived, which was 15-20 minutes after ordering. I immediately asked for ketchup, and after 5 minutes of waiting, as the fries turned to room temperature, got up and grabbed a bottle off another table. The "loaded" baked potato had a paper thin sheet of cheese, and 8 (we counted them) sliced scallions, and no bacon at all. And speaking of bacon, one of the burgers was supposed to have bacon, but didn't. There were two bites left on that burger, when the bacon arrived from the kitchen. I'm in my late 60's, and this was hands down, the worst meal, and dining experience I have ever had anywhere I've ever been in the entire world! And I've been to some pretty dicey places. I now know why we stopped going there 10 years ago. We figured out just after leaving why there were only two waitresses that afternoon...nobody goes there anymore! We left 15% tip just out of mercy. How is this place still in business?
Atmosphere: 1
Food: 1
Service: 1
Service was very slow,1 out 2 meals was ok.The 2nd meal steak not done enough , potato was dry,B/N-cheese was dry,server never returned to check on us, service not good still left a tip$W/B
Atmosphere: 2
Food: 4
Service: 2
Update as of Mar 9,2024 Server great, my steak was small and wife’s took three tries before they brought her one that was not moooing . Loaded bake potatoes had a very light load. Cost was $95.00 , they need to try harder . Oh and thousand island dressing was watered down , cheese cake was good .
Atmosphere: 4
Food: 2
Service: 5
Simone was my server and she was amazing!! Loved everything :) thank you
Atmosphere: 5
Food: 5
Service: 5
Waiting over and hour for food . When we got it . It was cold . Waiter was no where to be found . Myself and another person had to find another waiter to ask him to find our check . 15 minutes late he came back with check . Never got drink refills we asked for . Very Disappointed. Will probably not go back again .
Atmosphere: 4
Food: 1
Service: 1
The girl who helped us was very friendly, she explained everything to us in detail!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We went there on February 27th 2024 for my husband birthday my son ordered a baked potato with his meal it never came with his meal and they did not take it off my bill I was not happyParking: Lots of parking spots
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Outlaw Ribeye with Loaded Baked Potato
What a disappointment this restaurant was. A group of us, 4 people celebrating a birthday, arrived with our names on the call ahead wait list, which said there was no wait. The wait turned out to be over a half hour. When we were finally seated. We waited 10-15 minutes before a server appeared. She announced it was her 1st day. She was friendly and engaging and had a trainer with her to assure she got things right. We placed our order with both gals writing it down. We proceeded to wait about another half hour when our 1st day waitress noticed we hadn't gotten our food. The trainer showed up a few minutes later and apologized saying she forgot to swipe her card in with our order. So we waited again. Everyone ordered steaks medium rare, all but 1 came out well done, and out appetizer was extremely over salted. The manager stopped by the table and listened to our experience and took 2 of our dinners off our bill, appropriately. However, our birthday girl was disappointed and although they tried to make it right, we won't be back. Too many much better chain steakhouses around.
Atmosphere: 2
Food: 1
Service: 2
Love this restaurant. The dining experience is ALWAYS top notch. IT'S MY ABSOLUTE FAVORITE RESTAURANT!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Outlaw Ribeye with Loaded Baked Potato, Steak
The waitress could have offered another soda refill and cleaned dirty plates away sooner. The restaurant was not very busy at that time of day.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Outlaw Ribeye with Loaded Baked Potato, Steak, Salad
I can't deny it was very peaceful our waitress was great and the food was done just the way we wanted so I have no
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Outlaw Ribeye with Loaded Baked Potato, Wings, The Longhorn, Seasoned Steakhouse Wings