The Scoop

126 Seneca St, Hornell
(607) 661-4625

Recent Reviews

Israel Carpenter

Good ice cream. Good service.

Atmosphere: 4

Food: 4

Service: 4

CHET LOWE

Great ice cream,fast service

Arianna Hanchett

Jon was my ice person tonight and he made me feel so comfortable even tho I didn’t know what I wanted! I’ve never met a happier person to help me out in my life! He definitely deserves a raise!! Thank you so much again!! 100% recommend the scoop!!!

Kurt Howell

Even though the soft serve ice cream wasn't available, that we drove 11 miles for the ladies behind the counter were excellent, and really did try to cater to the needs of all of course, excellent place. Great milkshakes, good creamy ice cream.

J

Overpriced and not very friendly. It seems as though a customer is a burden. However, it has 4.5 stars for some unknown reason. The one and only time I'll ever stop here but the ice cream is average for factory supplied blends.

Bill V.

Overpriced and not very friendly. It seems as though a customer is a burden. The one and only time I'll ever stop here but the ice cream is average for factory supplied blends.

Deb Alloco

Best soft chocolate EVER

Mathea Reynolds

They’re overpriced, their sundaes are overly expensive and plain. You’re asking us to pay about $7 for just a small vanilla soft serve and some peanuts and that’s a sundae?? They do have plenty of hard flavors though, I’ll give them that. The one worker I had taking my order wasn’t very enthused to be there, just sounded rude.

Toni Mullen

Old fashioned place. The location means you're probably going to be waiting in line. Right next to the school. There are 2 drive through windows though. The staff is polite and friendly.

6 Percent

Old fashioned place. The location means you're probably going to be waiting in line. Right next to the school. There are 2 drive through windows though. The staff is polite and friendly.

Nicole Howell

Love the scoop the people there are so nice ? and I'm not just saying that because the owner is my aunt

Megan White

The best ice cream place in town. Johnny and the crew are amazing. Always very accommodating to our orders. They have the best milkshakes and soft serve.

Laurah “Lulu” Burns

Love love love The Scoop! I had gotten sick and I am diabetic but, that didn't stop me lol I went for a large double chocolate milkshake and OMG AMAZING as usual! Hit the spot and I split it with my husband who apparently didn't mind if he got what I had lol cudos to you everyone who works there, especially in these harsh winter months!

Shannon Desbien

The one girl is just pure lazy and likes to upset people. You shouldn’t be working in a place like you are. 2 things happened on 2 different occasions. I had went to get 2 chocolate peanut butter milkshakes. The girl with black hair told me they were out, so I had my wife go there within 5 minutes to get a new milkshake because they were out of the chocolate peanut butter and they were not out, and for tonight my wife and I are our kids walked in to order and they all got what they wanted but I had asked for a twist, the girl that wasn’t serving us had served someone else with the exact same thing I had ordered. If you want to be lazy don’t work there. A place like that, that serves ice cream and everything should be about pleasing your customers not upsetting them. Anyway I won’t be back there..

D E

Everytime the curly hair old lady takes my order she acts like its a chore. Says she cant put soft serve on hard when I asked the owner and was told its perfectly fine. She is incredibly rude and needs to be let go. The high school staff is 1000x more respectful and customer friendly.

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