Too bad they went out of business. I love their chocolate ice cream. But I could see why they were having problems. If you went inside absolute terrible service on more than one occasion. Dirty and disorganized. You could see food just sitting in the warmer. Employees not invested and disinterested in giving you any kind of good service.
Rey Carrie Ann
My favorite thing to order is the Ultimate Choco Brownie Blizzard, but i have gone through the drive through several times leaving without the hot fudge that is supposed to be in the Blizzard. I hate to give workers a hard time because God knows you can’t afford rent on even a managers’ salary there, but it’s happened so much now, hoping this will make it more consistent.Vegetarian options: Vegetarians can eat ice creamKid-friendliness: They serve ice cream. It’s as kid friendly as it gets.Parking: Huge parking lotWheelchair accessibility: There’s a ramp and enough room for a wheelchair to move around.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Choco Brownie
James Dolan
Hard working staff of two working hard to get orders out
Atmosphere: 5
Food: 5
Service: 5
Cristian Barahona
The staff took 20 minutes to deliver ONE ice cream cone. Other people who order food after me got their food and ice cream first… like why nobody can read the numbers in the orders???Awful service.
Greg Oreiro
Like the food, hence the 2 stars, but the service has been horrible. The previous low reviews are all no exaggeration for the last year and a half. I do keep going in hopes it gets better, but it has not. Our last visit a week ago ended with us walking out for the first time ever since after almost 10 minutes, ourselves and the only other person on line weren't even acknowledged by staff. The other person on line was even calling to the staff to come over, or at least notice us. He was met by smirks and sneers from staff.Judging by many of the same complaints for the last 2 years, I'd imagine this location will not last much longer- I have never once seen it busy either.
Atmosphere: 1
Food: 2
Service: 1
shivyram
Bad, seems like the staff doesn't want my money...everytime. I continued to go back because i like DQ food. But, every single time, the staff rushes the drive through ordering process, fries are cold, last 2 times a primary product on the menu was apparently not available (chin' strips basket)? Feels like management is poor/careless.
Denise D.
Amazing cheese curd, tenders and fries. Of course the ice cream is delicious too. These chicken tenders are the BEST
Bobby Washington
No customer service at all. Rude af, acted like they didn’t even want to speak.
Kelly Wallace
Peppermint candy cane shake has candy cane pieces and chocolate bits! It was a very good Christmas type treat and worth the price! It was delivered safe in a sealed bag also.
Gerry K
My go to location.I always get different flavored blizzards and they're all great.
The lettuce, onions and tomatoes were fresh on the burger a real plus from a fast food restaurant.
HitHunter
The worst place to order, to pick up , to eat and all of the above... the ppl that work there dont care... everytime I have to pick an order they always give me an attitude and the food is never ready... be careful with place...
Shahid Bashar
These locations needs some good helping employees. They take extremely long time to make orders. Pick in store super slow. Only few employees mostly young teenagers.
Sam
Absolutely motherfking unprofessional. The door was locked upon arrival. Customers inside had to let us in. Waiting in line almost an hour still not up to the counter to order. Person in front of us not getting his food. People left and right not getting their food or the incorrect/ messed up order making those irritated. Some young guy goes back to LOCK the door with us all inside. Against the law and against fire code...CANNOT LOCK A DOOR DURING BUSINESS HOURS...FIRE HAZARD.Absolutely horrible the kids that run the place should be FIRED! I will not be returning to this location.
Dipen Patel
Horrible experience. We pulled up to the drive thru with several cars already in front of me. I figured it was just a nighttime rush but I was wrong… We waited in line for 30 solid minutes before we even got to the window to pay for our food. One driver got out of his car and went up to the pick up window trying to get the attention of the person at the window because they weren’t getting any response at the order screen. They ended up leaving. When we finally got to the window to pay and get our food, the people inside completely ignored us, even though they made awkward eye contact several times. When we honked, about 10 minutes of waiting at the window, they finally opened the window only to give us half the order. When we got the other half it was missing it’s toppings and we got them served soaking wet in a small sides cup after.
Too bad they went out of business. I love their chocolate ice cream. But I could see why they were having problems. If you went inside absolute terrible service on more than one occasion. Dirty and disorganized. You could see food just sitting in the warmer. Employees not invested and disinterested in giving you any kind of good service.
My favorite thing to order is the Ultimate Choco Brownie Blizzard, but i have gone through the drive through several times leaving without the hot fudge that is supposed to be in the Blizzard. I hate to give workers a hard time because God knows you can’t afford rent on even a managers’ salary there, but it’s happened so much now, hoping this will make it more consistent.Vegetarian options: Vegetarians can eat ice creamKid-friendliness: They serve ice cream. It’s as kid friendly as it gets.Parking: Huge parking lotWheelchair accessibility: There’s a ramp and enough room for a wheelchair to move around.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Choco Brownie
Hard working staff of two working hard to get orders out
Atmosphere: 5
Food: 5
Service: 5
The staff took 20 minutes to deliver ONE ice cream cone. Other people who order food after me got their food and ice cream first… like why nobody can read the numbers in the orders???Awful service.
Like the food, hence the 2 stars, but the service has been horrible. The previous low reviews are all no exaggeration for the last year and a half. I do keep going in hopes it gets better, but it has not. Our last visit a week ago ended with us walking out for the first time ever since after almost 10 minutes, ourselves and the only other person on line weren't even acknowledged by staff. The other person on line was even calling to the staff to come over, or at least notice us. He was met by smirks and sneers from staff.Judging by many of the same complaints for the last 2 years, I'd imagine this location will not last much longer- I have never once seen it busy either.
Atmosphere: 1
Food: 2
Service: 1
Bad, seems like the staff doesn't want my money...everytime. I continued to go back because i like DQ food. But, every single time, the staff rushes the drive through ordering process, fries are cold, last 2 times a primary product on the menu was apparently not available (chin' strips basket)? Feels like management is poor/careless.
Amazing cheese curd, tenders and fries. Of course the ice cream is delicious too. These chicken tenders are the BEST
No customer service at all. Rude af, acted like they didn’t even want to speak.
Peppermint candy cane shake has candy cane pieces and chocolate bits! It was a very good Christmas type treat and worth the price! It was delivered safe in a sealed bag also.
My go to location.I always get different flavored blizzards and they're all great.
Restaurantji Recommends
The lettuce, onions and tomatoes were fresh on the burger a real plus from a fast food restaurant.
The worst place to order, to pick up , to eat and all of the above... the ppl that work there dont care... everytime I have to pick an order they always give me an attitude and the food is never ready... be careful with place...
These locations needs some good helping employees. They take extremely long time to make orders. Pick in store super slow. Only few employees mostly young teenagers.
Absolutely motherfking unprofessional. The door was locked upon arrival. Customers inside had to let us in. Waiting in line almost an hour still not up to the counter to order. Person in front of us not getting his food. People left and right not getting their food or the incorrect/ messed up order making those irritated. Some young guy goes back to LOCK the door with us all inside. Against the law and against fire code...CANNOT LOCK A DOOR DURING BUSINESS HOURS...FIRE HAZARD.Absolutely horrible the kids that run the place should be FIRED! I will not be returning to this location.
Horrible experience. We pulled up to the drive thru with several cars already in front of me. I figured it was just a nighttime rush but I was wrong… We waited in line for 30 solid minutes before we even got to the window to pay for our food. One driver got out of his car and went up to the pick up window trying to get the attention of the person at the window because they weren’t getting any response at the order screen. They ended up leaving. When we finally got to the window to pay and get our food, the people inside completely ignored us, even though they made awkward eye contact several times. When we honked, about 10 minutes of waiting at the window, they finally opened the window only to give us half the order. When we got the other half it was missing it’s toppings and we got them served soaking wet in a small sides cup after.