Wendy's

326 Elmira Rd, Ithaca
(607) 272-3526

Recent Reviews

Bob Stevenson

Absolutely the worst place in the U.S. to go get food. Made me wait 15 minutes to get my food, yelled at me, gave me the wrong order on purpose. Everyone on the Sunday Night late shift should be fired for their horrible incompetence. Do not give these people a dime of your hard earned money.

Atmosphere: 1

Food: 1

Service: 1

Bella

Just wanted to shout out a man who I assume to be a manager of this location. I wish I would’ve gotten his name, but today was rather hectic. I work with an elderly person and the manager helped me walk them to my car after a fall. He was so incredibly kind and absolutely did not have to do that. I frequent this location for my job and every time I come in, all of the staff are polite and have great customer service skills, and seem to have great communication. Major props to everyone on this team.

Atmosphere: 5

Food: 5

Service: 5

Mark Timson

Could made the order 10 times in the amount of time I waited

Britt Snider

I'm not quite sure how someone can mess up quite so badly as they did the last 2 times I visited this Wendy's location. Fair warning, even though it takes longer to go through the drive thru, if you head inside to order, they will not take your order for 8-10 minutes as you stand there patiently waiting for them to handle every other order before they even take yours. In the drive thru, it will take them a LOOOOONG time to even get around to taking your order and heaven forbid you're ordering more than 2 meals because they will surely completely forget to add at least one of the meals to your order but they'll remember you wanted a soda. They seem to have plenty of staff to handle the amount of orders during a rush, so idk what their issue is.I do want to mention that the food is quite good if you can manage to receive it. So, the cooks are doing a great job.

Atmosphere: 2

Food: 5

Service: 1

Charles Madison

Incompetence. Customer service is not a thing here. Waited five minutes to be acknowledged with a "one minute, sorry." Once we were asked what we would like the register was locked and only one person,who was on break and not around, could open it.

Service: 1

Wayne Chapman

I get that it is 9pm but come on. No clean tables to sit at. Watched an employee clean one table to take their break at though. Then a cook came out, opened the side door(in Feb.) and held it open to take a couple puffs off their vape. Not Pwash their hands and go right back to cooking. Had to go back for food we didnt get and while waiting I saw that they were loading orders on dirty trays. Drink station was gross. Food was mediocre.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Dr Pepper, Baconator, Nuggets

Jules Spahalski

absolutely awful here. 40 minute wait in the drive-thru. employee was rude and standoffish with horrible attitude. employee was a woman with glasses and big red earrings. pointed at us and barely spoke. will be calling owner. fix this.

Atmosphere: 1

Food: 1

Service: 1

Mary Mantelli

Burger was kind of cold and not very tasty.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Cheeseburger

Victoria Flavin

Ordered the baked potato and it looked like either it was over cooked or someone dug out some of the inside of the potato. Also had the chili. It was so watery, like it had no meat. I have no complaints about the staff. But they need to check the food before they bag it up.

Atmosphere: 3

Food: 2

Service: 4

Bill Hyde

Had to scream order and only got half of

Atmosphere: 1

Food: 1

Service: 1

Tam S

Why would I want a breakfast sandwich that isn’t even hot. These food places suck anymore. Tried to place another review but it won’t let me. So I made the mistake of getting dinner cause I was at work ??‍♀️ Wendy’s has gone down hill so bad!!! I won’t make this mistake again?

Food: 1

Service: 1

Arianna Green

Tonight is the second or third night I've come to this location expecting the front door to be unlocked since it's posted on the big sign out front that the dining room is open, only to find the door is locked. I don't understand why you would have it posted that your dining room is open from 7am - 10pm, but it's extremely unprofessional and very upsetting.

FBE inc

Fries were extremely cold. Yuck!

thomas downey

It's a wendys and as good as any other.

Atmosphere: 4

Food: 4

Service: 5

Mekhroj Vahobov

1147pm Dec 6. I Have been waiting for the order for 30 minsUpdate 11.58pm still did not get the orderThey keep replying "we are making it"

Atmosphere: 1

Food: 1

Service: 1

Load More