If there was an option for a half-star I question if I would even give them that. They suck at everything! Avoid this joint at all costs - seriously!
Atmosphere: 1
Food: 1
Service: 1
Nancy Reuning
My husband and I had just taken the redeye from LA. I wanted to sit down, relax a bit, instead of stand in line at the food court. We thought that we would just get something simple so we ordered a bagel with cream cheese, fresh fruit, and coffee. We just assumed that because we were at JFK, an international hub for travelers, that we would be served a NYC bagel. We were stupid for assuming because the bagel that we got was just what you would get from the freezer section of your grocery store. It was small and not very tasty. The fruit was okay but not really fresh. I was so disappointed and embarrassed that this is a breakfast that travellers from another country might order. I don’t mind spending money on something that is good but after eating at aeronova, I felt like I had been robbed of my money. I made sure that I told the people at the next table about our breakfast. Next time, I will stand in line at the food court. Also, you have to pay using a scan code on your table and pay tip when you order. Our server was very nice but really did nothing but bring our food out and set it on the table. Don’t waste your time here.
Atmosphere: 1
Food: 1
Service: 1
Angel Hernandez
The food was horrible and coffee $4 and taste horrible!
Atmosphere: 2
Food: 1
Service: 2
Donna Bond
This place is a joke! If you sit down at a table with only two people but it has four chairs, the server will yank those chairs away so they can use it for other customers.Not to mention you have to scan your menu on the table, you have to order from your phone and you have to pay with your phone. Automatic tip is also included in your order and the service what little there is sucks! After wasting 20 minutes of your time before we had to catch a flight, we walked out and went next door and got a breakfast sandwich. If you don't have time to take my order, I don't have time to give you my money! The last thing I want to do after a stressful morning is use my phone when you have servers on hand! I get it times have changed but that's another story. I came to your restaurant because I thought I would have a nice peaceful breakfast with a server on hand who would have gotten a gracious tip from me.
Atmosphere: 2
Service: 1
jen
This restaurant had servers who were very rude, very unwelcoming. Also the food is terrible, just like how all the people in these reviews said. Do not go to this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Hals
Food was decent for airport food but wow is the service bad. You have to order online and tip before you even get served. The water came in dirty glasses and the tater toter has hair in it. The beet salad was very good. Meatballs were better than expected at an airport.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Salad
abigail bailey
For airport food this was pretty good! I got the breakfast quesadilla and it wasn’t bad at all, I just wish it also came with sour cream. What I liked is how quick & easy it was to order online and how quickly the food was ready. Also the quantity of the food was comparable to what you’d get in a restaurant outside of the airport. Also the customer service was pretty good.
Atmosphere: 4
Food: 4
Service: 5
Sofia Parces
Very skeptical about this place after reading bad review after bad review. Still I decided to give it a try and was pleasantly surprised. Now it’s airport food which will be double if not triple the price of what a meal will normally cost. It was not too packed and was serve quick. One thing though was that I was asked to tip but I placed my own order because they have QR codes at every table. I tip once I receive the service and its based on how the service was. Just because someone had a bad time someplace doesn’t mean you will. And you never know till you try it out.
Atmosphere: 5
Food: 5
Service: 5
Yuliya M
As expected for an airport food completely overpriced and not good. The portions are small and the quality of food is just bad. The taste for most common things is just completely off and different. The service is is
Atmosphere: 3
Food: 1
Service: 3
Nika Sufyanova
Food tasted awful, I asked to redo it, but it still tasted the same and NO one cared, I just paid even without eating and left.
Cold overpriced food. Order waffles, eggs and bacon $35 and it was not enjoyable. The food was so cold the butter did not melt. I had to add ketchup on the eggs to make it edible. Definitely a one and done. Don’t make the same mistake as me. Eat before you get to
Atmosphere: 2
Food: 1
Service: 2
Prince D
Terrible food.My waffle, for $16 came with cold butter, 1/2 a strawberry cut up, and 2 blue berries. No whip cream. They didnt even tell me before hand, but insteas only apologized after i pointed it out….
Atmosphere: 3
Food: 1
Service: 4
Lorraine K.
They changed their system to scan a code and order in your phone. Terrible idea! Our server is running around trying to serve everyone and there are a forum of employees hanging around chatting at the front desk. My waiter had to ask someone 3 times to take my cash payment and I also had to ask. People are complaining left and right about cold food and bad service. I eat here all of the time but this will be the last time for me!!
francia fuentes
A waitress served us, for two salads she charged us 86 dollars, she never gave us a ticket and also said that she did not have change for a 100 bill. Literally this lady is stealing the money.
Food: 3
Service: 1
Jessie Gibson
Awful service, order oatmeal just disgusting, order a coffee with a shot of espresso never came, paid for a breakfast that I didn’t eat, they didn’t apologized just awful service awful staff! Never come back!
If there was an option for a half-star I question if I would even give them that. They suck at everything! Avoid this joint at all costs - seriously!
Atmosphere: 1
Food: 1
Service: 1
My husband and I had just taken the redeye from LA. I wanted to sit down, relax a bit, instead of stand in line at the food court. We thought that we would just get something simple so we ordered a bagel with cream cheese, fresh fruit, and coffee. We just assumed that because we were at JFK, an international hub for travelers, that we would be served a NYC bagel. We were stupid for assuming because the bagel that we got was just what you would get from the freezer section of your grocery store. It was small and not very tasty. The fruit was okay but not really fresh. I was so disappointed and embarrassed that this is a breakfast that travellers from another country might order. I don’t mind spending money on something that is good but after eating at aeronova, I felt like I had been robbed of my money. I made sure that I told the people at the next table about our breakfast. Next time, I will stand in line at the food court. Also, you have to pay using a scan code on your table and pay tip when you order. Our server was very nice but really did nothing but bring our food out and set it on the table. Don’t waste your time here.
Atmosphere: 1
Food: 1
Service: 1
The food was horrible and coffee $4 and taste horrible!
Atmosphere: 2
Food: 1
Service: 2
This place is a joke! If you sit down at a table with only two people but it has four chairs, the server will yank those chairs away so they can use it for other customers.Not to mention you have to scan your menu on the table, you have to order from your phone and you have to pay with your phone. Automatic tip is also included in your order and the service what little there is sucks! After wasting 20 minutes of your time before we had to catch a flight, we walked out and went next door and got a breakfast sandwich. If you don't have time to take my order, I don't have time to give you my money! The last thing I want to do after a stressful morning is use my phone when you have servers on hand! I get it times have changed but that's another story. I came to your restaurant because I thought I would have a nice peaceful breakfast with a server on hand who would have gotten a gracious tip from me.
Atmosphere: 2
Service: 1
This restaurant had servers who were very rude, very unwelcoming. Also the food is terrible, just like how all the people in these reviews said. Do not go to this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Food was decent for airport food but wow is the service bad. You have to order online and tip before you even get served. The water came in dirty glasses and the tater toter has hair in it. The beet salad was very good. Meatballs were better than expected at an airport.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Salad
For airport food this was pretty good! I got the breakfast quesadilla and it wasn’t bad at all, I just wish it also came with sour cream. What I liked is how quick & easy it was to order online and how quickly the food was ready. Also the quantity of the food was comparable to what you’d get in a restaurant outside of the airport. Also the customer service was pretty good.
Atmosphere: 4
Food: 4
Service: 5
Very skeptical about this place after reading bad review after bad review. Still I decided to give it a try and was pleasantly surprised. Now it’s airport food which will be double if not triple the price of what a meal will normally cost. It was not too packed and was serve quick. One thing though was that I was asked to tip but I placed my own order because they have QR codes at every table. I tip once I receive the service and its based on how the service was. Just because someone had a bad time someplace doesn’t mean you will. And you never know till you try it out.
Atmosphere: 5
Food: 5
Service: 5
As expected for an airport food completely overpriced and not good. The portions are small and the quality of food is just bad. The taste for most common things is just completely off and different. The service is is
Atmosphere: 3
Food: 1
Service: 3
Food tasted awful, I asked to redo it, but it still tasted the same and NO one cared, I just paid even without eating and left.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Cold overpriced food. Order waffles, eggs and bacon $35 and it was not enjoyable. The food was so cold the butter did not melt. I had to add ketchup on the eggs to make it edible. Definitely a one and done. Don’t make the same mistake as me. Eat before you get to
Atmosphere: 2
Food: 1
Service: 2
Terrible food.My waffle, for $16 came with cold butter, 1/2 a strawberry cut up, and 2 blue berries. No whip cream. They didnt even tell me before hand, but insteas only apologized after i pointed it out….
Atmosphere: 3
Food: 1
Service: 4
They changed their system to scan a code and order in your phone. Terrible idea! Our server is running around trying to serve everyone and there are a forum of employees hanging around chatting at the front desk. My waiter had to ask someone 3 times to take my cash payment and I also had to ask. People are complaining left and right about cold food and bad service. I eat here all of the time but this will be the last time for me!!
A waitress served us, for two salads she charged us 86 dollars, she never gave us a ticket and also said that she did not have change for a 100 bill. Literally this lady is stealing the money.
Food: 3
Service: 1
Awful service, order oatmeal just disgusting, order a coffee with a shot of espresso never came, paid for a breakfast that I didn’t eat, they didn’t apologized just awful service awful staff! Never come back!
Atmosphere: 1
Food: 1
Service: 1