Wow, this has got to be the worst service and subpar food I've encountered in all my travels around the world. If you want slooooow service, burnt toast with 2 tiny pieces of bacon on your BLT, and no coffee until 45 min in then this is the place for you. Enjoy! They're lucky I'm required to give at least one star.
fogstershadow
Stopped for a quick bite, yes it's not the cheapest but the homemade apple pie was sublime as were the strawberry milkshakes. I would definitely call again.
Angel Gonzalez
There was a lady doing the "one woman show" ...she was kind and friendly. We had to wait for 8 o'clock the hour is legal to get an alcoholic beverage. The drink was so good yes way rose.
Natasha Litchinitser
The waitress who took the order has never showed up after taking it, it took me 20 minutes to get my burger while a man next to me who came 15 min. later got it right away. Bringing water also took 20 minutes. And finally had to ask for a manager to get the silverware! Until I specifically asked - he didn’t even apologize! They took that burger off the bill, but this is not the point - I am happy to pay, but the service must be the same no matter if you are a big guy or a petit women! Will never eat at that place again.
Win P.
My expectations at an airport restaurant are not high, so my giving a generous two star rating that I consider high to be telling. Three positives... competent waitress, generally clean, and one very nice bottle of wine that was within its proper price range. I guess that sitting beneath a print of a pub where we drank in Waterford should count as a fourth plus. So, the non-positives... 1. Nowhere to charge any devices. 2. Other than the lovely and only slightly above price point bottle of Freemark Abbey Cab,there was not a bottle of wine prices within sight of an appropriate markup. 3. My wife's bistro chicken was flavorless and dry. 4. My burger was two of those frozen patties that are served by the worst diners... so much grease that I opted for fork and knife and still dripped grease on my shirt. 5. French fries were obviously microwaved.... they DO use good ketchup so there's a plus. 6. Unique to where we sat, but our cute corner booth was impossible to get in and out of. Summation... because of the wine, the start to our vacation was still an overall positive, but overall, I'd find somewhere else to dine in JFK terminal 8. I'm writing this from Vina Volo by gate 38 and am wishing we had found it first!
Riccardo B.
I don't remember last time I had such a bad burger. The quality of the meat is really low, the bun greasy and the fries old and definitely reheated in a microwave.. a delicious treat for nearly 20$
Mike S.
Just no urgency here. As an airport bar/restaurant, you have to seat people, take their order and deliver their food in a timely manner. Just not the case here. Nobody, but a handful of people seated, yet so darn slow. By the time the food (Eggs Benedict) cane out 25 minutes after finally being seated, it was cold, gross looking and tasted even worse. A TOTAL JOKE OF A RESTAURANT.
Marie Laure D.
Pretty bad service to be honest. Was there on Friday 13th at 8am, restaurant was pretty empty ( 2 tables was occupied) and the waitress was particularly rude and shows no interest on customets. Wont be back, you get better treated at Mcdonals
Frank Sapienza
I'm quite surprised at the other reviews of O'Neal's. I got to T8 early for a flight, mid-November 2019, intending to have a quick bite before heading off on vacation. I spotted O'Neal's and after a quick look at the menu decided to try it. I was not disappointed at all. I ordered the BLAST sandwich, and it was amazingly good. There was only one waiter on duty, as it was close to closing time, but he was responsive and professional. The sandwich was prepared in a reasonable time. I have no complaints, and would eagerly recommend O'Neal's to anyone that might ask.
retpanda
Terminal 8 has limited food offerings and this was just an easy alternative. Small place with slightly uninterested staff.
Food was good, service was mediocre. It was super busy and you could tell the 1-3 servers were doing their best. Pretty solid airport food.
Luisa R.
Located in the American Airlines terminal, we stopped here to grab a bite to eat after being on a plane for close to ten hours. We ordered water and drinks (they have Pepsi Products) we also ordered the calamari and sweet and sour popcorn chicken. The waiter was nice enough to turn down the blaring music at our request (Yes, we were THOSE people!) Service was not spectacular but we came, ordered food, received ordered food, ate and paid for food. So all is well in my book.
Joseph Garcia
This place has the potential to be a great, but the la k of leadership and training is apparent. Sept 28 Saturday morning they had in person at the bar and working the floor, not in common but she was resentful for it! Lack of urgency and customer service and safety protocol. A woman fell on the floor hard, you think a thump would of have sounded mild, this was a loud splat!! There was no manager in site and no attention to detail as far as cleaning up the spill and or response for the person who fell. The wait person was nonchalant and still was slow in attending customers. It saddens me that you continue to have this time of work cultura especially in an airport setting. It looks like it’s time for a change and it’s gas to start at the top!!!
Wow, this has got to be the worst service and subpar food I've encountered in all my travels around the world. If you want slooooow service, burnt toast with 2 tiny pieces of bacon on your BLT, and no coffee until 45 min in then this is the place for you. Enjoy! They're lucky I'm required to give at least one star.
Stopped for a quick bite, yes it's not the cheapest but the homemade apple pie was sublime as were the strawberry milkshakes. I would definitely call again.
There was a lady doing the "one woman show" ...she was kind and friendly. We had to wait for 8 o'clock the hour is legal to get an alcoholic beverage. The drink was so good yes way rose.
The waitress who took the order has never showed up after taking it, it took me 20 minutes to get my burger while a man next to me who came 15 min. later got it right away. Bringing water also took 20 minutes. And finally had to ask for a manager to get the silverware! Until I specifically asked - he didn’t even apologize! They took that burger off the bill, but this is not the point - I am happy to pay, but the service must be the same no matter if you are a big guy or a petit women! Will never eat at that place again.
My expectations at an airport restaurant are not high, so my giving a generous two star rating that I consider high to be telling. Three positives... competent waitress, generally clean, and one very nice bottle of wine that was within its proper price range. I guess that sitting beneath a print of a pub where we drank in Waterford should count as a fourth plus. So, the non-positives... 1. Nowhere to charge any devices. 2. Other than the lovely and only slightly above price point bottle of Freemark Abbey Cab,there was not a bottle of wine prices within sight of an appropriate markup. 3. My wife's bistro chicken was flavorless and dry. 4. My burger was two of those frozen patties that are served by the worst diners... so much grease that I opted for fork and knife and still dripped grease on my shirt. 5. French fries were obviously microwaved.... they DO use good ketchup so there's a plus. 6. Unique to where we sat, but our cute corner booth was impossible to get in and out of. Summation... because of the wine, the start to our vacation was still an overall positive, but overall, I'd find somewhere else to dine in JFK terminal 8. I'm writing this from Vina Volo by gate 38 and am wishing we had found it first!
I don't remember last time I had such a bad burger. The quality of the meat is really low, the bun greasy and the fries old and definitely reheated in a microwave.. a delicious treat for nearly 20$
Just no urgency here. As an airport bar/restaurant, you have to seat people, take their order and deliver their food in a timely manner. Just not the case here. Nobody, but a handful of people seated, yet so darn slow. By the time the food (Eggs Benedict) cane out 25 minutes after finally being seated, it was cold, gross looking and tasted even worse. A TOTAL JOKE OF A RESTAURANT.
Pretty bad service to be honest. Was there on Friday 13th at 8am, restaurant was pretty empty ( 2 tables was occupied) and the waitress was particularly rude and shows no interest on customets. Wont be back, you get better treated at Mcdonals
I'm quite surprised at the other reviews of O'Neal's. I got to T8 early for a flight, mid-November 2019, intending to have a quick bite before heading off on vacation. I spotted O'Neal's and after a quick look at the menu decided to try it. I was not disappointed at all. I ordered the BLAST sandwich, and it was amazingly good. There was only one waiter on duty, as it was close to closing time, but he was responsive and professional. The sandwich was prepared in a reasonable time. I have no complaints, and would eagerly recommend O'Neal's to anyone that might ask.
Terminal 8 has limited food offerings and this was just an easy alternative. Small place with slightly uninterested staff.
Restaurantji Recommends
Food was good, service was mediocre. It was super busy and you could tell the 1-3 servers were doing their best. Pretty solid airport food.
Located in the American Airlines terminal, we stopped here to grab a bite to eat after being on a plane for close to ten hours. We ordered water and drinks (they have Pepsi Products) we also ordered the calamari and sweet and sour popcorn chicken. The waiter was nice enough to turn down the blaring music at our request (Yes, we were THOSE people!) Service was not spectacular but we came, ordered food, received ordered food, ate and paid for food. So all is well in my book.
This place has the potential to be a great, but the la k of leadership and training is apparent. Sept 28 Saturday morning they had in person at the bar and working the floor, not in common but she was resentful for it! Lack of urgency and customer service and safety protocol. A woman fell on the floor hard, you think a thump would of have sounded mild, this was a loud splat!! There was no manager in site and no attention to detail as far as cleaning up the spill and or response for the person who fell. The wait person was nonchalant and still was slow in attending customers. It saddens me that you continue to have this time of work cultura especially in an airport setting. It looks like it’s time for a change and it’s gas to start at the top!!!
“There’s a reason there’s no one in there”..
Don't risk it if you have a plane to catch