Pretty busy starbuck. Either way, dunkin is much busier! No seating. They need more
Atmosphere: 3
Food: 4
Service: 3
Bryce York
Wait 45mins after ordering and the staff refuse to give you any information. Appalling service and operation.
Atmosphere: 1
Service: 1
Philip Zalon
Ahh, Starbucks. I have counted up to 56 people on line at this location. Gotta have it for their flight. Even though the prices are exorbitant, even by Starbucks, normally exorbitant prices. Service seems overwhelmed and short tempered. Me, I make my own coffee at home. Imagine that! Puts an extra $10 in my pocket per day. But I’m old schooled, I suppose. What do I know.
Atmosphere: 2
Food: 2
Service: 2
Chris Pimentel
This is the worst Starbucks… huge line, no Frappuccino, no white chocolate mocha…. go somewhere else… is a waste otherwise money and time…
Atmosphere: 1
Food: 1
Service: 1
Chris Finch
Incompetence, every time. Slow and painful service.
Atmosphere: 1
Food: 2
Service: 1
GEMMA FIGUERAS
The worst experience in a starbucks, the horrific attitude, they made the wrong milk, they didn't want to change it, they didn't want to attend to me, they made me angry and they charged me $1 for soy milk. So BUD SERVICE AND
Atmosphere: 1
Service: 1
J Maynor
At 2pm January 11th. Small and dirty.Solid barista - she did well!Sloppy cashier - he could not be bothered to pay attention to my simple order.
Atmosphere: 2
Food: 4
Service: 3
J Diaz
Everyone waited over an hour for their drink. Lots of abandoned drinks as well. Just plain chaos
Enrrique Hernandez
The service is not optimal. I ordered a coffee through the mobile application and it took more than an hour and I never received my order.
Service: 1
I Haque
Scaldingly steamed milk. They don't know how to make a latte. Airport starbucks are always terrible.
The lady with short hair at the register was rude not only to me and Also to Family members to the customers around us. Service was worst experience not there, just rude and disrespectful. I waited 10 minutes for someone to take my order, I spoke with the management and like she didn’t care, she didn’t even handle the situation or apologize.
Laura
The girls working behind the counter were doing amazing today! They were swamped busy between mobile and in store orders - we’re talking waiting in line for 20 min+ and a 25 min wait for food. I witnessed multiple angry customers. Despite these circumstances, I never saw any of the staff lose their cool. They remained calm, polite, and on top of their game. It was incredible and no easy feat for the average Joe but they were pulling it off! Thank you ladies for everything you do!
Food: 5
Service: 5
Kissoonlall Roopnarine
Starbucks at jfk terminal 5 is a horrible business. Apart from the very long lines and them never having the item you want they will also charge you twice and then have the heavy set West Indian manager scream in your face in front of everyone. The staff is very rude, nasty and unprofessional. Stay away from them not worth it. Many other businesses who would appreciate your business don’t waste your time with them. Coffee is very bad quality taste like burnt water if that’s possible
Atmosphere: 1
Food: 1
Service: 1
X O
Waited 45 minutes almost for ONE small iced chai latte. Half way in this wait, after seeing about 5 people who were behind me get their order, I told the heavy set West Indian “manager” I didn’t get my drink yet. She said she don’t see it yet and cut me off. Foolishly, after waiting another 20 minutes, I then asked for a refund as I was boarding and now missed my priority group that I look forward to being on time for. She then said she still never got it and will do it now. SMH. How hard was that?! Stop taking mobile orders! It’s a tiny airport branch. And get more staff for busier times ..
Your Trucking Mentor
My drink had spoiled tasting milk in it. My bacon egg and cheese was cold in the middle. I threw the drink and the food in the
Pretty busy starbuck. Either way, dunkin is much busier! No seating. They need more
Atmosphere: 3
Food: 4
Service: 3
Wait 45mins after ordering and the staff refuse to give you any information. Appalling service and operation.
Atmosphere: 1
Service: 1
Ahh, Starbucks. I have counted up to 56 people on line at this location. Gotta have it for their flight. Even though the prices are exorbitant, even by Starbucks, normally exorbitant prices. Service seems overwhelmed and short tempered. Me, I make my own coffee at home. Imagine that! Puts an extra $10 in my pocket per day. But I’m old schooled, I suppose. What do I know.
Atmosphere: 2
Food: 2
Service: 2
This is the worst Starbucks… huge line, no Frappuccino, no white chocolate mocha…. go somewhere else… is a waste otherwise money and time…
Atmosphere: 1
Food: 1
Service: 1
Incompetence, every time. Slow and painful service.
Atmosphere: 1
Food: 2
Service: 1
The worst experience in a starbucks, the horrific attitude, they made the wrong milk, they didn't want to change it, they didn't want to attend to me, they made me angry and they charged me $1 for soy milk. So BUD SERVICE AND
Atmosphere: 1
Service: 1
At 2pm January 11th. Small and dirty.Solid barista - she did well!Sloppy cashier - he could not be bothered to pay attention to my simple order.
Atmosphere: 2
Food: 4
Service: 3
Everyone waited over an hour for their drink. Lots of abandoned drinks as well. Just plain chaos
The service is not optimal. I ordered a coffee through the mobile application and it took more than an hour and I never received my order.
Service: 1
Scaldingly steamed milk. They don't know how to make a latte. Airport starbucks are always terrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The lady with short hair at the register was rude not only to me and Also to Family members to the customers around us. Service was worst experience not there, just rude and disrespectful. I waited 10 minutes for someone to take my order, I spoke with the management and like she didn’t care, she didn’t even handle the situation or apologize.
The girls working behind the counter were doing amazing today! They were swamped busy between mobile and in store orders - we’re talking waiting in line for 20 min+ and a 25 min wait for food. I witnessed multiple angry customers. Despite these circumstances, I never saw any of the staff lose their cool. They remained calm, polite, and on top of their game. It was incredible and no easy feat for the average Joe but they were pulling it off! Thank you ladies for everything you do!
Food: 5
Service: 5
Starbucks at jfk terminal 5 is a horrible business. Apart from the very long lines and them never having the item you want they will also charge you twice and then have the heavy set West Indian manager scream in your face in front of everyone. The staff is very rude, nasty and unprofessional. Stay away from them not worth it. Many other businesses who would appreciate your business don’t waste your time with them. Coffee is very bad quality taste like burnt water if that’s possible
Atmosphere: 1
Food: 1
Service: 1
Waited 45 minutes almost for ONE small iced chai latte. Half way in this wait, after seeing about 5 people who were behind me get their order, I told the heavy set West Indian “manager” I didn’t get my drink yet. She said she don’t see it yet and cut me off. Foolishly, after waiting another 20 minutes, I then asked for a refund as I was boarding and now missed my priority group that I look forward to being on time for. She then said she still never got it and will do it now. SMH. How hard was that?! Stop taking mobile orders! It’s a tiny airport branch. And get more staff for busier times ..
My drink had spoiled tasting milk in it. My bacon egg and cheese was cold in the middle. I threw the drink and the food in the
Atmosphere: 5
Food: 1
Service: 5