Honestly all they ever do is hire incompetent people. It's not hard to follow simple directions and give the customer what they ordered the first time CORRECTLY. I asked for a bagel NOT toasted with cream cheese and they gave it to me toasted. Do you understand how gross warm cream cheese is? That part might just be me but either way it takes more effort to make something wrong and have to remake it then get it right the first time. Their food is just really gross in general their bagels are like rubber and I don't even know how to describe their eggs when I ask for a bacon,egg, and cheese. It's just gross and not enjoyable. And they never tell you your total at the speaker they always wait until you pull up to the window. Dunkin doughnuts just isn't that good of a place in general. Their coffee is good when they get my order right the first time which is rare.
Jaimë R.
This Dunkin' Donuts was truly a DREAM. I have never been so impressed with a DD like I was this morning. Fresh, hot bagels, soft donuts, and delicious and carefully made drinks. Not to mention how kind and quick the staff was. Truly shook. Amazing work
Jean K.
This is an unusual review in every way. I went through the drive in for an iced tea. They have really great iced tea. The man at the speaker when you drive up had the best voice I've ever heard in customer service. When I got up to the window I told him that. So polite and nice. He should do voiceovers. Such a great voice. See I told you it is an unusual review
Kayla P.
What kind of restaurant refuses to allow a paying customer to use the restroom?! When we called back to complain, instead of handing us off to a manager the young lady on the other end decided she was equipped enough to handle this complaint. She told me we were wasting our time calling corporate and that they can do whatever they want, it's for public safety because people were overdosing in the bathroom and then they got in trouble for picking and choosing who they let in. I've never been so appalled in my life.
Olivia C.
I thought I was going to treat myself, but all I ended up getting was poor customer service. The person at the drive-thru window mumbled incoherently when taking my order. I was more articulate and polite even after a 9 hour overnight shift.l. The donuts I got were squished and had finger marks poked into them. Everyone I interacted with was rude. I was not given my receipt and was overall very unimpressed.
Honestly all they ever do is hire incompetent people. It's not hard to follow simple directions and give the customer what they ordered the first time CORRECTLY. I asked for a bagel NOT toasted with cream cheese and they gave it to me toasted. Do you understand how gross warm cream cheese is? That part might just be me but either way it takes more effort to make something wrong and have to remake it then get it right the first time. Their food is just really gross in general their bagels are like rubber and I don't even know how to describe their eggs when I ask for a bacon,egg, and cheese. It's just gross and not enjoyable. And they never tell you your total at the speaker they always wait until you pull up to the window. Dunkin doughnuts just isn't that good of a place in general. Their coffee is good when they get my order right the first time which is rare.
This Dunkin' Donuts was truly a DREAM. I have never been so impressed with a DD like I was this morning. Fresh, hot bagels, soft donuts, and delicious and carefully made drinks. Not to mention how kind and quick the staff was. Truly shook. Amazing work
This is an unusual review in every way. I went through the drive in for an iced tea. They have really great iced tea. The man at the speaker when you drive up had the best voice I've ever heard in customer service. When I got up to the window I told him that. So polite and nice. He should do voiceovers. Such a great voice. See I told you it is an unusual review
What kind of restaurant refuses to allow a paying customer to use the restroom?! When we called back to complain, instead of handing us off to a manager the young lady on the other end decided she was equipped enough to handle this complaint. She told me we were wasting our time calling corporate and that they can do whatever they want, it's for public safety because people were overdosing in the bathroom and then they got in trouble for picking and choosing who they let in. I've never been so appalled in my life.
I thought I was going to treat myself, but all I ended up getting was poor customer service. The person at the drive-thru window mumbled incoherently when taking my order. I was more articulate and polite even after a 9 hour overnight shift.l. The donuts I got were squished and had finger marks poked into them. Everyone I interacted with was rude. I was not given my receipt and was overall very unimpressed.
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