Burger King

5720 S Transit Rd, Lockport
(716) 439-0249

Recent Reviews

Tom Moen

Worker ignored drive thru and walked away from window when seen approximately 40 minutes after open

Daniel Schaw

The employees here play stupid games

Omega Star Music

Awful food. Awful service. I've gone here a few times since I moved to the area. You have a really good chance of getting a wrong order when getting drive-thru. This last time, I hadn't had a fish sandwich in a very long time. I was really in the mood. Of course, the pictures look incredible. BIG mistake. It was a tiny pathetic child sized patty and bun that was burnt and rubbery. (see attached photo) The fries were crispy and drowned in salt.I won't be making that mistake again.??????????

Food: 1

Vicki Gutka

BK is always fast and efficient!!!It's a sure thing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper, French Fries

Refugio Gonzalez

Rude and very dirty

Atmosphere: 2

Food: 2

Service: 1

Luis Fuentes

The worst service I've ever had. If you don't know how to do customer service, don't work in a place where you interact with people. and disgusting food.

Atmosphere: 4

Food: 1

Service: 1

Rebecca Sled

Wasn't very happy there today. One couple in front of us trying to order on that new order machine that they have. Was having a problem. Finally after 20 min someone came out & helped them. Then we're waiting this whole time. Then another girl took our order after waiting 5 mins of them looking at us. Gave our order took another 15 mins for it to get it. Next time I'll go to McDonald's

Atmosphere: 2

Food: 2

Service: 1

angela mcclain

This place is pitiful, I hate spending my money for my son to eat here. They get the simplest order wrong, can’t they freaking pay attention. A spicy wrap with spicy sauce only does not mean plain(tonight) or lettuce, tomato and royal sauce( last night). The last 4 times have been wrong and he orders them the same way every night. I call the lady hangs up, talked to supposed manager(guy) and he apologizes and says I’ll put your name down we will redo them, well the next manager Sabrina claims name is not on board and they don’t have a male manager. And the store manager always got a n attitude

Food: 1

Service: 1

Andy N

Never order "light" anything. Not tartar sauce. Not mayo. They will give you double just out of spite. In fact, don't deviate from the standard recipe at all.Believe me, there's a reason over 400 Burger Things closed nationwide this year (google it). And more will be closing in 2024. It's a shame because I grew up on BK. Oh well. There are 5 fast food places within a 1/4 mile.

Atmosphere: 3

Food: 2

Service: 1

M

Ordered through the drive through… she forgot my fries so I paid 3 something for a medium fry when I got to the window. The person who took my order and handed it to me was nice enough so this review is not about her. I open the bag after I leave and of course she gave me a tiny fry container half full with not even warm but straight up cold fries. Onion rings were cold as well. Sandwiches all very sloppy, slightly warm and they also stuff everything in the tiniest bag it will fit in. Also you can tell they are not great about caring to change their oil. All the fried food tastes off and not very good because of it. Not the first time I’ve received food like this from them it seems to be every time. Def check your bag before you leave, do not trust them to get your order right. These emoloyees clearly don’t care what they’re serving to customers.

Food: 1

Service: 1

Mary Gray

Lady named Ginese ignored me and would not take my order as she continued to walk past me over 10 minutes and just talked to other employees I just left feeling discrimated

Atmosphere: 1

Food: 1

Service: 1

Tyler Durden

The drive through has the most annoying screaming "welcome" when you pull up. The person who comes on after was really rude and short. To top ot off here's my "medium" fry. Really? 20 bucks for 2 burgers a fry and a drink. The drinks are already half ice. From here on out I'm going to 5 guys right next door. I don't care if it cost more. Atleast I'll be getting what I expect.

Atmosphere: 1

Food: 1

Service: 1

Laurie

Very unfriending cashier. Cheeseburger

Atmosphere: 2

Food: 3

Service: 1

Gary Grudzinski Jr.

Went there this morning and got an order of delicious hash browns and they were fresh and quick service definitely made my day, also an added bonus seeing an old friend who I hadn't seen in over a decade!! I'll definitely be coming back to this BK!!

Atmosphere: 5

Food: 5

Service: 5

ClutchTastic

I love the ghost pepper options.

Atmosphere: 5

Food: 4

Service: 4

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