Sunny's Family Drive-In Restaurant

Ordered online, went into pick it up, it wasn't ready which isn't a problem since we ordered extra extra crispy wings. When the order is done they give us the pizza and wings, the pizza is at best room temp, the wings are soggy and chewy. This isn't the first time but figured would try again and maybe they could figure out how to make the order correct. You have a better chance getting a correct order at McDonalds then this place

Atmosphere: 1

Food: 1

Service: 1

Prices are not right prices on web site page
Beware , I complained 3 months ago
Still haven't updated as of today 11 - 26 - 24

Drove 8 hours in from Long Island, ordered while driving through Rochester, had the food meet us at the house! (Large Pizza and Wings) Nothing will ever compare to Sunny's and home. Go Bills!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizzas, Hot Wings

Good subs

Atmosphere: 3

Food: 4

Service: 4

This was my first time eating here (and my last). The person I was with ordered plain Chicken Fingers. The person at the counter asked him what he wanted on them. He looked puzzled because he was just getting the chicken fingers with extra blue cheese. She seemed agitated and asked him again what he wanted on them. I said, "it's our first time here". She then rephrased the question, so how you want them? He replied just plain with extra blue cheese on the side please. Knowing I wanted the soup, he inquired what kind of soup they had. The person at counter just looked oddly at him, so he repeated the question as to what flavor soup they were serving. With the soup inquiry, I received my second eyeroll since approaching the counter. She replied that they haven't served soup since the Coronavirus. I said, "Again, this is our first time so I couldn't have known that". I explained that online, the menu showed a Soup and Salad section. I then ordered a fish fry. She gave me two potato side options but I asked what else I could order because I was allergic to potatoes... (third eye roll).
When our number was called out, I went up and collected our order and brought it back to the table. The fish was a greasy, over battered, flat slab of tasteless something - but I am not sure what that something was. Everything was subpar. It's not even worth wasting anymore of my time (or yours) on this review. It was by far the worst meal I have had in Lockport.

Atmosphere: 2

Food: 1

Service: 2

Ordered twenty wings xxx crispy with extra blue cheese. Got zero blue cheeses and wings that looked like they were soaked in mop water. When I called to ask the manager (NICELY!) if she could remake them and provide the blue cheese I paid for she said no, I have to go thru Uber for a refund. Advised I amm simply asking that they be remade and give me the sauce I paid for and she cared less. Really nice end to halloween after crashing my car this morning 🤗

Atmosphere: 3

Food: 1

Service: 1

Love the lady working! She's a sweetheart. Steak subs were awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Sub

Are there new owners ?

We have ordered pizza exclusively from Sunny's for the last 3 years. We celebrated a little ones birthday party and spent $130 on 2 tray pizzas and 50 wings. We love the food, that's not the issue. However, the sausage & onion pizza had barely any sausage on it. Maybe 1 or 2 pieces per slice if you're lucky. Great food, but be careful getting shorted. This is unacceptable when spending $42 for a tray pizza.
We called and made the manager on duty aware of the situation and she told us that there’s nothing she can do for us. I guess we will be ordering elsewhere.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Pizzas

I used to love this place! They really gone down hill. Pizza is trash Fry's under cooked. I'm eating a assorted sub and it's sorta just thrown together onions falling off sub hanging off i should say. The sub is made disproportionately and capacolla is half fat hard rubbery can't eat fat. I'm officially done with this place

Atmosphere: 1

Food: 1

Service: 1

The last time I was here was back in 1997, working in the area, so I stopped in. Nothing has changed, had the steak sandwich, still good, but they forgot my onions and enjoyed the bun.

Atmosphere: 4

Food: 3

Service: 4

Can’t beat Sunny’s! Loved their food for a long time now.

Atmosphere: 4

Food: 5

Service: 5

Still the best place to grab a quick bite

Atmosphere: 2

Food: 5

Service: 5

Order from here all the time and the food sometimes good and sometime undercooked.
Tiffany told my wife 45 minutes and are food was under cooked over 85.00 $ and was nasty on the phone to us when we called and complained I will never walk back into this place after this would not even remake are food I left my name and number for the owner to call me back let’s see if it happens!

A couple days ago, my partner and I decided to try this place for the first time. We both ordered the fish fry and it came with fries, coleslaw, and a roll. Worst fish fry we've ever had. These were frozen fish fillets that they deep fried. French fries were flimsy so undercooked. The coleslaw tasted expired. Will never order from here ever again

Food: 1