I love Ben and Jerry's !! Never missed going to this time square shop when I'm in New York!! Coffee coffee coffee buzz buzz is superb!!! Love love it ! Makes my tummy happy ! ice cream !!
Shah Sah
Not a great experience!Employee refused to change the flavors even I told them I didn’t liked it. I couldn’t verify earlier as they didn’t allow tasting. We got 3 flavors and one of them was a taste wrecker.Maybe they should implement tasting or let they customer be able to change upon request.
Veronica Saldarriaga
The ice was really good I think there was good option of flavors, good location. the only reason I give 3 starts is because customer service was some what poor, the women had an attitude with me and my 80 year old grand mother who actually does not speak english so i was trying to translate and this women seem to be very inpatient and gave us a bad attitude about the size of the ice cream she wanted.
James A.
Located in the heart of Manhattan, very close to Times Square, this location of the iconic ice cream chain was serving decently priced ice cream to eat on a hot, muggy night. We ended up getting a large (which allows three flavors) for $8.50. NYC sales tax is 8.875%, which strangely (after living in California), seems actually low. The ice cream was great, and we were able to find some small seating in the back.
Fateha A.
1st time at this store & everyone liked my ice cream the best. I forgot the names of the flavors we got but one of the cones might've been cherry Garcia. Mine was chocolate ice cream with brownie chunks.
Ben and Jerry's is indigestable. I'm not saying that the ice cream tastes bad because it is owned by Unilever (which continues to do business in Russia) but it definitely pretends to be small town and good quality- there is much better ice cream elsewhere, from true mom and pop establishments.
Matt A.
Ben and Jerry's is indigestable. I'm not saying that the ice cream tastes bad because it is owned by Unilever (which continues to do business in Russia) but it definitely pretends to be small town and good quality- there is much better ice cream elsewhere, from true mom and pop establishments.
Shashank Bhoeer
Have had B&J in Ithaca, NY. Wonderful crew there who allowed us testers and also suggested nice combinations. Here in Broadway, no testers, ended up choosing two similar flavors. Customer service could definitely use some improvement. Apart from this, the ice cream is amazing!!
A Lee
Left out, asked for some sprinkles. And girl wanted to charge me 4.34.I bought four ice cream containers from her and she had the audacity. She could have added a few sprinkles on the ice cream.
Michael A
We went to Ben and Jerry's in Hell's Kitchen after having dinner in nearby Empanada Momoa's. I had a cone of the Vegan Chocolate Chip Cookie Dough Chunks. I can't remember the flavor of ice cream my friend had.
Awesome nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone
Very friendly staff and quick service. We were in and out in 5 minutes with our ice cream cones and bowls. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Sundae
This place has the best chicken Parmesan! (I also like the ice cream.)
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. Delicious ice cream. Clean. City prices so not cheap... No
Atmosphere: 4
Food: 4
Service: 4
I didn’t know a store like this existed and the fact that it does brings my heart joy! The ice cream is amazing and they have dog treats too ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie Batter, Waffle Cone, Birthday Cake, Chocolate Ice Cream, Mint Cookie, Strawberry, Waffle Cone Sundae, Cotton Candy
I love Ben and Jerry's !! Never missed going to this time square shop when I'm in New York!! Coffee coffee coffee buzz buzz is superb!!! Love love it ! Makes my tummy happy ! ice cream !!
Not a great experience!Employee refused to change the flavors even I told them I didn’t liked it. I couldn’t verify earlier as they didn’t allow tasting. We got 3 flavors and one of them was a taste wrecker.Maybe they should implement tasting or let they customer be able to change upon request.
The ice was really good I think there was good option of flavors, good location. the only reason I give 3 starts is because customer service was some what poor, the women had an attitude with me and my 80 year old grand mother who actually does not speak english so i was trying to translate and this women seem to be very inpatient and gave us a bad attitude about the size of the ice cream she wanted.
Located in the heart of Manhattan, very close to Times Square, this location of the iconic ice cream chain was serving decently priced ice cream to eat on a hot, muggy night. We ended up getting a large (which allows three flavors) for $8.50. NYC sales tax is 8.875%, which strangely (after living in California), seems actually low. The ice cream was great, and we were able to find some small seating in the back.
1st time at this store & everyone liked my ice cream the best. I forgot the names of the flavors we got but one of the cones might've been cherry Garcia. Mine was chocolate ice cream with brownie chunks.
Restaurantji Recommends
Ben and Jerry's is indigestable. I'm not saying that the ice cream tastes bad because it is owned by Unilever (which continues to do business in Russia) but it definitely pretends to be small town and good quality- there is much better ice cream elsewhere, from true mom and pop establishments.
Ben and Jerry's is indigestable. I'm not saying that the ice cream tastes bad because it is owned by Unilever (which continues to do business in Russia) but it definitely pretends to be small town and good quality- there is much better ice cream elsewhere, from true mom and pop establishments.
Have had B&J in Ithaca, NY. Wonderful crew there who allowed us testers and also suggested nice combinations. Here in Broadway, no testers, ended up choosing two similar flavors. Customer service could definitely use some improvement. Apart from this, the ice cream is amazing!!
Left out, asked for some sprinkles. And girl wanted to charge me 4.34.I bought four ice cream containers from her and she had the audacity. She could have added a few sprinkles on the ice cream.
We went to Ben and Jerry's in Hell's Kitchen after having dinner in nearby Empanada Momoa's. I had a cone of the Vegan Chocolate Chip Cookie Dough Chunks. I can't remember the flavor of ice cream my friend had.