Capital One Bank - 175 W 72nd St

Banks, Credit Unions

175 W 72nd St, New York
(212) 712-2259



Reviews for Capital One

This isn't my first time ever coming here. But it was my first time encountering shade. I came just to replace my card this morning. I went to the tablet to put my name in and I was the only one waiting since 9:10. As soon as I sat down a woman approached me. (Maybe because I'm black) Asked me why I was here? I said waiting to be seen by a banker. She wanders off into the back then comes back to the front walks over and helps a random person. And this person wasn' full review

I agree with other poor reviews. This place is the worst. I went in to purchase a CD because they advertise a excellent 1 yr CD at 2.7%. There is the issue no one there to help you. Only one banker available helping someone and never cared about the other people on line etc. went to Wells Fargo they seem to care more about customer service

Opened a checking account yesterday online, and went to this branch to ask a question about ATM deposits. The manager, Vladimir Guerrero, was so distasteful and unpleasant, that I've decided to simply close my account. You'd think they'd want new customers, but I guess not.

More Reviews(15)


Monday 9AM - 5PM
Tuesday 9AM - 5PM
Wednesday 9AM - 5PM
Thursday 9AM - 5PM
Friday 9AM - 6PM
Saturday 10AM - 2PM
Sunday Closed