Chipotle Mexican Grill

269 Amsterdam Ave, New York
(212) 580-6058

Recent Reviews

Smith Valente

I went in with a wheelchair and saw that they had a wheelchair bathroom so I asked if they had to be nice so they could give me the code and the he looked at me and said no is this some kind of a joke and we

Atmosphere: 1

Food: 1

Service: 1

Jasonator DM3

Amazing staff ! Really good food ! All of the negative comments are lies. Learn to clean up after yourself so it won’t be as dirty then… these are busy hard working workers in a really busy location.

Atmosphere: 5

Food: 5

Service: 5

Thomas Martyn

Never good. Always bad. This particular Chipotle location has forced me to head back to my apartment and open my laptop to finally give this place a bad review, in the small hope that some corporate Chipotle employee will see it and take action.Place is always filthy, the food is stale and old tasting. Especially the cheese. Its like rotten old cheese and doesn't melt.This place has permanently has shaken my belief in the Chipotle brand, here and everywhere.

Atmosphere: 1

Food: 1

Service: 3

Surjent Singh

This is very very stupid service and very bad

Atmosphere: 1

Food: 1

Service: 1

Daniel Krieger

The last few times I went to Chipotle, regardless of the location, the place was dirty, but the food was fine, not great, but good enough. Today I went to give it another try and I had the worst experience there yet, and will not go back. I ordered a burrito and the guy who made it was speedy, attentive and nice. But then he accidentally tore the tortilla, and he asked if I wanted a second tortilla wrapped around it. That sounded like a bad idea to me and I told him politely I didn’t want a second tortilla, but it seemed he wanted me to do it that way because that was the easiest way to fix it. And I told him a second time that I did not want that. So then a woman dumped the contents of the torn tortilla into a new tortilla, but left behind some of the stuff from the first one. I asked her to please give me the same amount of food that I had in the original burrito, specifically, the spoonfull of guacamole that I was paying extra for, and she complained, but then did it. I told her that I wanted what I had just paid for and felt super uncomfortable that I had to engage in this discussion. And then the cashier wanted to charge me a second time. I told him that I had just paid him $16, like two minutes before, and he let me go but didn’t seem so convinced and didn’t acknowledge that he was trying to get me to pay a second time. This is just not an appropriate way to treat a customer. So I was left with this feeling that he thought I was trying to stiff him for the burrito, which I also happen to feel is overpriced. And then I sat down to eat, and the place was just so gross and dirty, it was really hard to enjoy the food. I don’t think there’s a rule that says fast food places have to be disgusting, but really it seems like they go out of their way to make it so. Food refuse was all over the tables. Maybe they keep the atmosphere unpleasant because they just want you to leave quickly. Anyway, I do not wish to have an unpleasant experience like that again. I guess that’s what I get for trying to eat overpriced fast food.

Atmosphere: 1

Food: 2

Service: 2

Thomas Lapp

Wonderfully situated next to the 72nd Station, with an appealing exterior appearance. Inside, the staff was medium paced in preparation, but the final result was excellent. However, the interior, especially the tables, could have been cleaner. Overall, a well-rounded Mexican Grill!

Atmosphere: 4

Food: 5

Service: 4

E SR

Great place and fast serviceDietary restrictions: No

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Denise Johnson

Best salads on the planet also great tacos...

Atmosphere: 5

Food: 5

Service: 5

sage

BEST CHIPOTLE IN NYC. honestly maybe the triborough. love yall

Atmosphere: 5

Food: 5

Service: 5

Stephen Brown

I don’t understand how I order and 10 mins later it arrives freezing cold. Happened more than once.

Food: 1

Recommended dishes: Burrito Bowl

Paula King

Food is good i guess this why we always come back...portions small you always have to be asking for more... service can be worked on... cleaning up of the tables needs to be done often or after customers are finish eating and some reason there sign says open 10:45 but when you get there it's closed an when you ask so what time you'll opening your greeted with the BIGGEST ATTITUDE please do better cause if we don't spend you don't get paid...

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Burrito Bowl

Darianne

I got a bowl yesterday and it made me so sick. Definitely food poisoning. I was throwing up and experienced diarrhea yesterday. And this morning I had a fever and really bad chills. I wouldn’t advise anyone to eat from this location.

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Burrito Bowl

Mike Frieda

Ordering online almost always results in receiving the incorrect order.

Riyad Binmeerah

Carne asada, the steak was really

Atmosphere: 5

Food: 5

Service: 5

Rostyslav Sydorenko

I liked the food, and the vegetables were fresh. In terms of food, it's probably the best Chipotle I've ever tried. The service was great, and the staff were very helpful. However, the tables are consistently dirty, and it doesn't seem like someone is cleaning them during the day.

Atmosphere: 3

Food: 5

Service: 5

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