Ordered their Niku Udon with extra egg, it was very umami and fast! Perfect for dinner in a bar setting. Will definitely go back (especially during rainy season)?
Atmosphere: 5
Food: 5
Service: 5
Jackie Chow
Authentic japanese food for a great
Atmosphere: 5
Food: 5
Service: 5
Kutay Karakas
Mediocre food, like others mentioned rude staff that will try to get outrageous amounts of tip that they do not deserve.
Atmosphere: 1
Food: 3
Service: 1
Julia Park
the 2 female server and host were really rude. laughing at us and making faces and even screamed at my friends. never want to eat here again even though the food is cheap.
Atmosphere: 2
Food: 3
Service: 1
Emma Chu
Horrible service! A bunch of rude workers who don’t even try to hide the fact that they are snickering and talking about you for asking a simple question. Sitting at the bar at a restaurant right in front of the cooks and workers is usually supposed to be civil/friendly— here, you just get glared at as if you’re not a paying customer. And their udon is just okay— you get what you pay for. Go to any other udon place that has nicer workers.
Atmosphere: 2
Food: 2
Service: 1
Amelia Anggraini
Had a very nice niku udon here. Portion was large and fairly priced. The service was very friendly and quick, they got bags holder on the bar and also space for coat hangers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Simmered Beef Udon
Jessie M
I've been a customer at Udon West for years so it really hurts me to say this.Let's start with the food: it isn't bad but the prices have gone way to high up. $15+ for the Karaage set is ridiculous when you can get cheaper and better food at the Sunrise Mart or H-Mart around the corner.Customer service is terrible. The server yelled at me and my group over a small inconvenience that we tried to settle with her.You used to have a loyal customer but now I'm never coming back.
Atmosphere: 1
Service: 1
Tsering Chompel
Gyoza was so flavorful.
Atmosphere: 5
Food: 5
Service: 5
Genevieve Dunn
really comforting udon in a small hole in the wall-esque place. note that they only take cash. the server was friendly and the food was good homestyle japanese.
Vicky C.
This place is a cheap no frills udon place. They take cash only so make sure to have some on hand when visiting. The interior of the restaurant is pretty small and narrow but I appreciate that they had hangers for coats. We sat at the bar so we had full view of the open kitchen. Between the three of us we ordered takoyaki, karage, two niku udons, and a ika tempura udon. The takoyaki and karage was decent. They were both good but nothing mind blowing. I like that the chicken was in big chunks. As for the udon, the noodles were the frozen variety but cooked to a nice texture. Between the niku udon and the ika tempura udon, the niku udon is definitely better. They give a decent amount of beef in each portion and the broth was pretty satisfying. I found that the tempura in the tempura udon was much too soggy and eventually the breading of the tempura was all you could taste. Overall the service was quick and to the point while the food was decent especially at that price point. I would definitely come back for a quick and cheap udon fix.
In terms of food quality it's very mid but the prices are really good considering the amount of food you receive. I liked the combos that I tried well enough but I hate how for the regular udon dishes they put the crispy things into the soup especially when it comes to the tempura it becomes a mushy mess and seems really unappetizing. This is a good place to go to if you want a quick cheap meal, but if you want quality udon I would recommend Raku instead.
Chris B
Oh, this place is just called Udon? I kept being like, "idk what it's called there's just a sign that says Udon"
Atmosphere: 5
Food: 5
Service: 5
Camila T
Authentic udon and the curry was also really good! Extra toppings are a bit expensive but my friends and I loved the food. Small but cozy place, it made me feel like I was back in Japan.
Atmosphere: 5
Food: 5
Service: 5
Russ
Terriblew Experience! This is unacceptable!!! Total discrimination.After I had finished eating my order I was going to give my credit card to the waitress. Instead of the waitress, there was some guy, who didn’t even told me who he is, and who came up to me and asked to pay with cash only.First of all. All other customers paid to the waitress directly. Why the waitress called someone to accept my payment (the waitress was staying together with that guy)?Second of all, they asked me to pay cash only and I replied to them that I am going to pay but I need to use Bank of America ATM. (I’m not using anything else)Then they both insisted on leaving my drivers license and I looked like a theft to other customers. This is terrible experience.I didn’t refuse to pay. I even had my credit card presented to them.You have to announce to your customers that your place is cash only.Besides that, they insisted on leaving tips. Excuse me, for making me look like I am a theft because I ordered food for $11.25?And by the way, The food is mediocre. The staff who speaks English - only a waitress. No one else could even answer basic questions I asked.
Atmosphere: 1
Food: 1
Service: 1
Hannah H.
About a 1-1.5: UGH, it pains me to write this update, but Udon West will not longer be part of our to-eats when visiting.This placed used to be our favorite, as we've been coming here for years; we were devastated to hear that they had closed this location temporarily, and celebrated when we saw that they had re-opened again.When we were in town, we came here right when they had opened for lunch - we love sitting at the counter, so we requested these seats.We ordered our usual - the croquettes, the pork donkatsu with the curry and white rice, and udon. Unfortunately, the meal was just super disappointing. The flavors that we were looking forward to were just not there - not sure if it's a change in the recipe, the cut of cost in certain ingredients, or something, but the comfort meal we were very much anticipating was shot.Service is friendly. Cash only.+cash only+friendly service
Ordered their Niku Udon with extra egg, it was very umami and fast! Perfect for dinner in a bar setting. Will definitely go back (especially during rainy season)?
Atmosphere: 5
Food: 5
Service: 5
Authentic japanese food for a great
Atmosphere: 5
Food: 5
Service: 5
Mediocre food, like others mentioned rude staff that will try to get outrageous amounts of tip that they do not deserve.
Atmosphere: 1
Food: 3
Service: 1
the 2 female server and host were really rude. laughing at us and making faces and even screamed at my friends. never want to eat here again even though the food is cheap.
Atmosphere: 2
Food: 3
Service: 1
Horrible service! A bunch of rude workers who don’t even try to hide the fact that they are snickering and talking about you for asking a simple question. Sitting at the bar at a restaurant right in front of the cooks and workers is usually supposed to be civil/friendly— here, you just get glared at as if you’re not a paying customer. And their udon is just okay— you get what you pay for. Go to any other udon place that has nicer workers.
Atmosphere: 2
Food: 2
Service: 1
Had a very nice niku udon here. Portion was large and fairly priced. The service was very friendly and quick, they got bags holder on the bar and also space for coat hangers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Simmered Beef Udon
I've been a customer at Udon West for years so it really hurts me to say this.Let's start with the food: it isn't bad but the prices have gone way to high up. $15+ for the Karaage set is ridiculous when you can get cheaper and better food at the Sunrise Mart or H-Mart around the corner.Customer service is terrible. The server yelled at me and my group over a small inconvenience that we tried to settle with her.You used to have a loyal customer but now I'm never coming back.
Atmosphere: 1
Service: 1
Gyoza was so flavorful.
Atmosphere: 5
Food: 5
Service: 5
really comforting udon in a small hole in the wall-esque place. note that they only take cash. the server was friendly and the food was good homestyle japanese.
This place is a cheap no frills udon place. They take cash only so make sure to have some on hand when visiting. The interior of the restaurant is pretty small and narrow but I appreciate that they had hangers for coats. We sat at the bar so we had full view of the open kitchen. Between the three of us we ordered takoyaki, karage, two niku udons, and a ika tempura udon. The takoyaki and karage was decent. They were both good but nothing mind blowing. I like that the chicken was in big chunks. As for the udon, the noodles were the frozen variety but cooked to a nice texture. Between the niku udon and the ika tempura udon, the niku udon is definitely better. They give a decent amount of beef in each portion and the broth was pretty satisfying. I found that the tempura in the tempura udon was much too soggy and eventually the breading of the tempura was all you could taste. Overall the service was quick and to the point while the food was decent especially at that price point. I would definitely come back for a quick and cheap udon fix.
Restaurantji Recommends
In terms of food quality it's very mid but the prices are really good considering the amount of food you receive. I liked the combos that I tried well enough but I hate how for the regular udon dishes they put the crispy things into the soup especially when it comes to the tempura it becomes a mushy mess and seems really unappetizing. This is a good place to go to if you want a quick cheap meal, but if you want quality udon I would recommend Raku instead.
Oh, this place is just called Udon? I kept being like, "idk what it's called there's just a sign that says Udon"
Atmosphere: 5
Food: 5
Service: 5
Authentic udon and the curry was also really good! Extra toppings are a bit expensive but my friends and I loved the food. Small but cozy place, it made me feel like I was back in Japan.
Atmosphere: 5
Food: 5
Service: 5
Terriblew Experience! This is unacceptable!!! Total discrimination.After I had finished eating my order I was going to give my credit card to the waitress. Instead of the waitress, there was some guy, who didn’t even told me who he is, and who came up to me and asked to pay with cash only.First of all. All other customers paid to the waitress directly. Why the waitress called someone to accept my payment (the waitress was staying together with that guy)?Second of all, they asked me to pay cash only and I replied to them that I am going to pay but I need to use Bank of America ATM. (I’m not using anything else)Then they both insisted on leaving my drivers license and I looked like a theft to other customers. This is terrible experience.I didn’t refuse to pay. I even had my credit card presented to them.You have to announce to your customers that your place is cash only.Besides that, they insisted on leaving tips. Excuse me, for making me look like I am a theft because I ordered food for $11.25?And by the way, The food is mediocre. The staff who speaks English - only a waitress. No one else could even answer basic questions I asked.
Atmosphere: 1
Food: 1
Service: 1
About a 1-1.5: UGH, it pains me to write this update, but Udon West will not longer be part of our to-eats when visiting.This placed used to be our favorite, as we've been coming here for years; we were devastated to hear that they had closed this location temporarily, and celebrated when we saw that they had re-opened again.When we were in town, we came here right when they had opened for lunch - we love sitting at the counter, so we requested these seats.We ordered our usual - the croquettes, the pork donkatsu with the curry and white rice, and udon. Unfortunately, the meal was just super disappointing. The flavors that we were looking forward to were just not there - not sure if it's a change in the recipe, the cut of cost in certain ingredients, or something, but the comfort meal we were very much anticipating was shot.Service is friendly. Cash only.+cash only+friendly service