The new chicken sandwich is really good. I believe there is alot of underlying issues for the bad reviews. If your familiar with this establishment you know the food is cooked fresh so if your in a hurry please order ahead of time. The service is very efficient. The establishment is clean.
Mike J.
Would never come here again, probably the worst fast food place in the world. The food isn't bad, but the customer service is just terrible. I am had order my food in stored, please tell why it takes 50 mins for a chicken sandwich combo. It comes with a sandwich and fries. When I asked the lady if my food is almost ready, she said don't worry you will get your food soon. I would never come here to order any type of food. Very disappointed with the customer service and lack of respect of other people's time.
Roger Alvarez
I'm giving it a 1 star only because I can. The customer service was horrible, I found plastic in my food, will never go back.
VictorWithaW
Definitely not as bad as many others make it out to be. The food is good, and although its a bit expensive they have some good deals on the app to make it far cheaper.It should be expected to wait around 20-30 mins after ordering, so i would recommend ordering ahead on the app.Their fries just suck. Idk if thats because of this location or wingstop as a whole but they're far too thick, soggy, and unpleasant. I would highly recommend getting their corn instead.I havent had any issues with the employees. The only thing that sucks about the location is its inconsistency. Somedays i will go there and my food will be perfectly cooked, with an even coating of sauce on the wings and juicy, yet crispy corn. Then other days i will have SOME sort of issue, either having overcooked wings, chewy corn, or lazily slapped on sauce.Generally, i like the place and will continue coming here. But they need to work making sure that what they put out is consistent.
B R.
Staff is helpful. I love that there are so many wing sauce options and that they put it on a fried chicken sandwich now.
Krissy E
I have never observed a more miserable set of employees in my life. Also watched an employee pull down his mask, to wipe his nose & eyes with his bare hands, then continue to prepare the food he was working on with that bare snotty hand.
Altaluna
So I was a regular customer here and it was pretty good when it opened up and even really tasty! But the last 3 months have been a huge disappointment. They hand cut their fries basically the size of the potato and are undercooked every time. Even if you order it with extra cook time it’s still undercooked! This is the last time I’m getting sick because of undercooked potatoes. And the chicken is just ok it’s cooked but it’s nothing special compared to other wing stops that taste 10x better. It is clear that the manager of this location has lost all care in their store.
Jonathan Guerrero
This place could be better if the employees showed an interest in giving good service. there is an extreme slowness in the orders, I think they should take advantage of the location they have and improve. It is a good business but very poorly managed.
Dawnmarie S.
Ordered thru Wingstop app *** I orginally ordered wingstop when they had the thighs and that what kept me coming back. I was leery to order now that they dropped the thighs but had a $10 gift card.... Ordered Chicken sandwich: tasty, fresh, crunchy, saucy but so much batter Chicken tenders: again the amount of batter is crazy. What little chicken that was in there was good. Wings: definitely not a fan French fries: fresh... needed a bit more fry seasoning Overall I found nothing wrong with the taste, temp, quality of the food. All of that was as it should be... But... If you have pretty much one item on menu, chicken, ya should be able to actually have a more chicken to batter ratio
kitty247wod
So I was a regular customer here and it was pretty good when it opened up and even really tasty! But the last 3 months have been a huge disappointment. They hand cut their fries basically the size of the potato and are undercooked every time. Even if you order it with extra cook time it’s still undercooked! This is the last time I’m getting sick because of undercooked potatoes. And the chicken is just ok it’s cooked but it’s nothing special compared to other wing stops that taste 10x better. It is clear that the manager of this location has lost all care in their store.
The food took every long and the service is so bad they don't answer the phone dont waste your money here. The food was not good.
Anthony Stimmel
Sunday footballDon’t order hereTerrible serviceThey staff only 2 employees on probably there most busiest day of the week and. And the two employees obviously care little for there job. No urgency and my order took 40mins to complete. I ordered 10 fricken wings with fries that’s it. There wings were okay but definitely not good for a wing specialist. I don’t even blame the 2 employees for this terrible location. Where the heck is management. No standards. Open kitchen is clearly not clean. Would not be surprised if this place goes out of business soon. Order from your local bar instead. Or even your local deli/bodega.
Serratus Pink
1. The guy handling the register was giving his minimal effort in customer service.2. The wings are not better than Chilis and more expensive.3. The fries ranged from not fully cook to a burnt cracker-like fry.I love wings but i would not go back here even though it is 1 block away from me. For the price, hooters has better wings and much better customer services. Chilis is also better and cheaper.
David W.
Carrots were soggy and sitting into their own water. Had a tinge of racidness. Wings were decent but bottom of bag was wet when they gave me and it gave out.
Nicholas Yakoumakis
Absolutely sucks the food was garbage people in there were so ghetto the place look disgusting food on the floor utensil things that they use for the food were on the floor the french fries was so hard I almost broke a toothParking: Good
The new chicken sandwich is really good. I believe there is alot of underlying issues for the bad reviews. If your familiar with this establishment you know the food is cooked fresh so if your in a hurry please order ahead of time. The service is very efficient. The establishment is clean.
Would never come here again, probably the worst fast food place in the world. The food isn't bad, but the customer service is just terrible. I am had order my food in stored, please tell why it takes 50 mins for a chicken sandwich combo. It comes with a sandwich and fries. When I asked the lady if my food is almost ready, she said don't worry you will get your food soon. I would never come here to order any type of food. Very disappointed with the customer service and lack of respect of other people's time.
I'm giving it a 1 star only because I can. The customer service was horrible, I found plastic in my food, will never go back.
Definitely not as bad as many others make it out to be. The food is good, and although its a bit expensive they have some good deals on the app to make it far cheaper.It should be expected to wait around 20-30 mins after ordering, so i would recommend ordering ahead on the app.Their fries just suck. Idk if thats because of this location or wingstop as a whole but they're far too thick, soggy, and unpleasant. I would highly recommend getting their corn instead.I havent had any issues with the employees. The only thing that sucks about the location is its inconsistency. Somedays i will go there and my food will be perfectly cooked, with an even coating of sauce on the wings and juicy, yet crispy corn. Then other days i will have SOME sort of issue, either having overcooked wings, chewy corn, or lazily slapped on sauce.Generally, i like the place and will continue coming here. But they need to work making sure that what they put out is consistent.
Staff is helpful. I love that there are so many wing sauce options and that they put it on a fried chicken sandwich now.
I have never observed a more miserable set of employees in my life. Also watched an employee pull down his mask, to wipe his nose & eyes with his bare hands, then continue to prepare the food he was working on with that bare snotty hand.
So I was a regular customer here and it was pretty good when it opened up and even really tasty! But the last 3 months have been a huge disappointment. They hand cut their fries basically the size of the potato and are undercooked every time. Even if you order it with extra cook time it’s still undercooked! This is the last time I’m getting sick because of undercooked potatoes. And the chicken is just ok it’s cooked but it’s nothing special compared to other wing stops that taste 10x better. It is clear that the manager of this location has lost all care in their store.
This place could be better if the employees showed an interest in giving good service. there is an extreme slowness in the orders, I think they should take advantage of the location they have and improve. It is a good business but very poorly managed.
Ordered thru Wingstop app *** I orginally ordered wingstop when they had the thighs and that what kept me coming back. I was leery to order now that they dropped the thighs but had a $10 gift card.... Ordered Chicken sandwich: tasty, fresh, crunchy, saucy but so much batter Chicken tenders: again the amount of batter is crazy. What little chicken that was in there was good. Wings: definitely not a fan French fries: fresh... needed a bit more fry seasoning Overall I found nothing wrong with the taste, temp, quality of the food. All of that was as it should be... But... If you have pretty much one item on menu, chicken, ya should be able to actually have a more chicken to batter ratio
So I was a regular customer here and it was pretty good when it opened up and even really tasty! But the last 3 months have been a huge disappointment. They hand cut their fries basically the size of the potato and are undercooked every time. Even if you order it with extra cook time it’s still undercooked! This is the last time I’m getting sick because of undercooked potatoes. And the chicken is just ok it’s cooked but it’s nothing special compared to other wing stops that taste 10x better. It is clear that the manager of this location has lost all care in their store.
Restaurantji Recommends
The food took every long and the service is so bad they don't answer the phone dont waste your money here. The food was not good.
Sunday footballDon’t order hereTerrible serviceThey staff only 2 employees on probably there most busiest day of the week and. And the two employees obviously care little for there job. No urgency and my order took 40mins to complete. I ordered 10 fricken wings with fries that’s it. There wings were okay but definitely not good for a wing specialist. I don’t even blame the 2 employees for this terrible location. Where the heck is management. No standards. Open kitchen is clearly not clean. Would not be surprised if this place goes out of business soon. Order from your local bar instead. Or even your local deli/bodega.
1. The guy handling the register was giving his minimal effort in customer service.2. The wings are not better than Chilis and more expensive.3. The fries ranged from not fully cook to a burnt cracker-like fry.I love wings but i would not go back here even though it is 1 block away from me. For the price, hooters has better wings and much better customer services. Chilis is also better and cheaper.
Carrots were soggy and sitting into their own water. Had a tinge of racidness. Wings were decent but bottom of bag was wet when they gave me and it gave out.
Absolutely sucks the food was garbage people in there were so ghetto the place look disgusting food on the floor utensil things that they use for the food were on the floor the french fries was so hard I almost broke a toothParking: Good